I ordered 4 conditioners and received 2 conditioners and 2 shampoo. Packing slip said it was 4 conditioners. I thought it would be easy to communicate with this company and get this fixed. I emailed... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My daughter was diagnosed the ADHD-Inattention. Her pediatrician recommended that she take Equazen along with her prescribed medication. She's been taking the the equazen for 2 months and her focus an... もっと見る
企業が回答しました
Great selection, super fast shipping. Love the baby products especially that bath soap. Search works really out. I like that I can save my profile with address and credit card info and review previous... もっと見る
企業が回答しました
I feel that the online picture of product is deceiving, as I had ordered my product from another supplier, and the picture and description looked the same. When I received my product it was half the... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Your wellness shop, offering Pure, Green, Safe & Fair ethically-sourced health & beauty care. Vegan, cruelty free beauty, healthy snacks, cosmetics, supplements & aromatherapy. FREE Shipping to Canada and US on all orders under 3 kg.
連絡先
Bay Street 161, M5J 2S1, Toronto, 米国
- vitarock.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer service is the key
I ordered 4 conditioners and received 2 conditioners and 2 shampoo. Packing slip said it was 4 conditioners. I thought it would be easy to communicate with this company and get this fixed. I emailed Vitarock and still no reply after 12 days. I called the only phone number provided and never got through to anyone. I did leave a message and no callback. Very disappointing customer service.
UPDATE: I have received a call regarding my order and the error has been resolved. Thank you for rectifying the situation.
The customer service at this business…
The customer service at this business is second to none. The management was very helpful and friendly, she made sure I knew what my options were for getting the job done right!
Vitarock and Elizabeth at Vitarock are caring and wonderful!
Elizabeth R. Is amazing! She worked with me patiently and well giving me good tips to fill a difficult order and I received the products perfectly and in a very quick shipment! I will use vitarock now for all my needs of this product and probably others! I do not live in Canada where the company is based so even more impressive.0
It seems quite a trustworthy company with what appears to be good ethics.
Julie
Very good experience shopping on this…
Very good experience shopping on this website.

Vitarock からの回答
Great selection and super fast shipping
Great selection, super fast shipping. Love the baby products especially that bath soap. Search works really out. I like that I can save my profile with address and credit card info and review previous orders. It takes me five minutes to make an order on here.

Vitarock からの回答
Excellent products and Great Service
Excellent products and great service, enjoy your points rewards also.
Regards,
NWTGuy

Vitarock からの回答
Equazen
My daughter was diagnosed the ADHD-Inattention. Her pediatrician recommended that she take Equazen along with her prescribed medication. She's been taking the the equazen for 2 months and her focus and concentration has greatly improved!! She's always been anxious in class but not as much anymore. Thank you for a great product! Fixing to order another bottle!

Vitarock からの回答
#1 VITAMIN SHOP!!!
Fast Shipping..gr8 Sales! Gr8 selection for all natural products!!! I will continue to shop with VITAROCK!!!

Vitarock からの回答
Small quanity misleading picture
I feel that the online picture of product is deceiving, as I had ordered my product from another supplier, and the picture and description looked the same. When I received my product it was half the size of what I get somewhere else, and the price was not half! Ounces were not listed or that would have been a red flag.

Vitarock からの回答
i brought spatone iron water and it …
i brought spatone iron water and it made me SICK i returned it to them cuz it said money back guaranteed i tried calling them theres no number that works i payed postage they said i would get money back and i never heard a thing about it im sooo annyoed it costed me a nice amont of money cuz they r in canda it is one of ur sells so u should let them know and maybe they should contact me

Vitarock からの回答
I haven't even received my order and …
I haven't even received my order and your asking for a review. Really? I placed my order on 11/6/17 and it's now been 10 days.
Do you wait until the 15 days are up and then ship it so that you can charge me a full price, even though you have already taken the money out of my checking account? I will be calling tomorrow to cancel my order. UP DATE. I did call the next day and cancelled. The woman kept me on the phone for about 20 minutes arguing with me about the order already being shipped. Finally I said stop I just want to cancel the order. I did get a cancellation notice but I have a suspension that they will charge my account the full amount. If they do I will try to let you know. I still haven't received my order. Was it really already sent?

Vitarock からの回答
Overpriced and misleadingly priced
Overpriced and misleadingly priced. I had previously been getting Genesis 32 oz. Acai Juice for $25. They charged $25 for 16 oz. And they wouldn't give me a mailing label to return the product.

Vitarock からの回答
Excellent choices and delivery was on …
Excellent choices and delivery was on time

Vitarock からの回答
Great selection
Great selection, excellent website, quick shipping. Very happy with everything!

Vitarock からの回答
My experience with this company is …Great
My experience with this company is limited but the service I needed was easy,friendly and complete...

Vitarock からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







