VIVENDO.COM レビュー 

171
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Staff were helpful when we placed our initial order; our table was faulty and this was sorted out without a problem. We would order from Vivendo again, we love our garden furniture. Thank you.

5つ星のうち4の評価

Great designer chairs. Ever so slightly over priced, but incredibly beautiful. The material could be better as they scratched after just a few days of use. The delivery was very slow and difficult... もっと見る

5つ星のうち5の評価

I buy a lot of stuff online & I mean a lot ! ( my whole house is built from the Internet ) and these are without doubt the best people I have ever dealt with I had ordered some dining chairs, d... もっと見る

5つ星のうち5の評価

Mira chair set purchased for kitchen dining. Love the sleekness and simplicity. Build quality and satin finish is first class. Constant updates throughout the process from Alessandro at Vivendo... もっと見る

企業情報

  1. 家具店

VIVENDO.COM について

さまざまな外部ソースから提供された情報

Vivendo is the home of quality Italian furniture.

We offer you a wide selection of exclusive contemporary products that combine originality and style with great value for money.

Meaning “living” in Italian, Vivendo goes straight to the backbone of the industry, working exclusively with family-led businesses who share our passion for design and commitment to quality.


連絡先

4.8

優良

TrustScore 5段階評価の5

171件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(171)

過去12か月のレビュー数: 0

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5つ星のうち5の評価

Lovely chairs

We bought 8 dining chairs that were designed beautifully, suit our needs perfectly and were delivered on time with no fuss.

2017年1月17日
自発的なレビュー
5つ星のうち5の評価

Chairs

Excellent product and service support, delivery on time.
I would definitely recommend this company.

2017年1月16日
自発的なレビュー
5つ星のうち5の評価

excellent customer service

Great product. Clear perspex chair. Some issues with delivery but that was UPS. UPS were unhelpful but by contacting Vivendo customer service line the issue was resolved and I received a prompt call back.
Product delivered in time for Christmas. Would recommend the company and will use again.

2017年1月12日
自発的なレビュー
5つ星のうち5の評価

Clear perspex chair

Mine was a simple order and it was processed very efficiently, the product arrived before expected, and was faultless. My other half was very pleased with it!

2017年1月6日
自発的なレビュー
5つ星のうち5の評価

Ghost dining chair

Lovely chair very stylish ... Very fast delivery... Regular date s of my order received .. Very pleased .

2016年12月28日
自発的なレビュー
5つ星のうち5の評価

Stylish Chairs

I ordered a set of dining chairs at a great sale price from Vivendo. They are high quality and very stylish giving my much-loved marble table a new lease of life. Delivery was easy to track and very efficient. Would certainly buy again from Vivendo as I love Italian design.

2016年12月27日
自発的なレビュー
5つ星のうち4の評価

Great products, good staff, terrible choice of delivery.

Really nice to see different products to all the usual rattan.
Products selected, bought and delivery arranged. Staff were great in organizing delivery so I didn't mind a short weight.
First delivery didn't show, then product arrived damaged. Typical UPS from my experience.
A few failed collections and a lost order later, I abandoned requesting a replacement and returned my goods.

Business like this need reliable fulfilment partners if they are to survive.
Their staff are great, but I still ended up without my product.

2016年12月26日
自発的なレビュー
VIVENDO.COM ロゴ

VIVENDO.COM からの回答

Dear Ms Squires,

Thank you for your review. We're always looking to improve the service for our customers and your feedback is vitally important in helping us make the necessary improvements.

We are really sorry about the inconvenience our carrier caused you. This was not the level of service or the reliability that we expect from them. We are expanding our range of logistics providers since situations such as this aren't acceptable for our customers or for us.

We look forward to assisting you again in the future with any quality furniture purchase.

Vivendo

5つ星のうち4の評価

Top rate company

Vivendo are a top rate company. The only reason I didn't give them Five stars is the delivery company they use. How UPS can be rated one of the world's leading delivery companies I do not know. I would use Vivendo again but ask the not to use UPS.

2016年12月9日
自発的なレビュー
VIVENDO.COM ロゴ

VIVENDO.COM からの回答

Dear Mr Floyed,

Thank you for your review. We're always looking to improve the service for our customers and your feedback is vitally important in helping us make the necessary improvements.

We are really sorry for the inconvenience our carrier caused you. During peak season in the run-up to Christmas they were not as reliable as we were assured they would be. We are expanding our range of logistics suppliers since situations such as this aren't acceptable to our customers or to us.

We look forward to assisting you again in the future with any quality furniture purchase.

Vivendo

5つ星のうち5の評価

Fantastic service

Excellent customer service - I was having trouble getting my item delivered as I wasn't at home during the day. I used the "personal shopper" service that is free to all customers upon order. This service was fantastic - Joe took charge of my case and contacted UPS to arrange for the item to be left at the flat, and when there was problems with this he chased it up until it was resolved. I have never experienced a service like this at another online retailer - everyone should be doing this!

The item itself (clear plastic chair) is lovely. Just what I was hoping for, and really cheap compared to other retailers.

I would thoroughly recommend this company, especially because of the additional level of service they provide, even for customers purchasing low-value items such as myself.

2016年11月26日
自発的なレビュー
5つ星のうち5の評価

Superb service, superb communication, fantastic product

I would highly recommend Vivendo. It has been a long time since I have received service like this, with regular communication asking if progress is what I expected and if there is anything that could be done to make my experience better. I usually have to do the chasing.

The chairs (transparent plastic dining chairs) are also of a very high quality and look wonderful in our dining room. The packaging was robust (although not the easiest to get into) and so the chairs arrived in perfect condition.

I would highly recommend Vivendo to anyone.

2016年11月22日
自発的なレビュー

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