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VoidMob からの回答

2026年7月20日

Hi Etio,

We're sorry to hear about your experience. We checked our records and don't see any support tickets associated with your account. If there was a service issue, our team would have resolved it or issued a refund - we process refunds automatically for any cancelled or undelivered services.

Please reach out to us directly via our support channel with your account email or order ID so we can look into this and make it right. We want to resolve this for you as soon as possible.

VoidMob からの回答

2026年6月17日 に更新

Hello. We take claims like this very seriously, but this does not reflect our records or our standard of service. Our support team operates 24/7 and we pride ourselves on rapid responses and accommodating our users - including issuing multiple courtesy refunds when requested.

Please reach out to our support channel directly with your account details so we can investigate your claims further, as customer satisfaction remains our core value.