Voiso レビュー 

16
•
TrustScore 5段階評価の3.5

3.7

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当該企業による記述

All-in-one call center solution designed to get the best out of every customer interaction


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3.7

まあまあ

TrustScore 5段階評価の3.5

16件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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3.7

すべてのレビュー

(16)

過去12か月のレビュー数: 9件

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5つ星のうち4の評価

respectful

very fast and okay

2026年7月31日
自発的なレビュー
Voiso ロゴ

Voiso からの回答

Hi Kenjie, thank you for your feedback.

We appreciate your support and are glad to hear you've had a positive experience.

Best regards,
The Voiso Team

5つ星のうち3の評価

Business and work

All of your news is good

2026年7月30日
自発的なレビュー
Voiso ロゴ

Voiso からの回答

Hi Kenjie, thank you for your review and for your kind words.

We're glad you enjoy our updates and appreciate you taking the time to share your feedback.

If there's anything we can do to make your experience even better, we'd love to hear your thoughts.

Best regards,
The Voiso Team

5つ星のうち5の評価

Honest, helful

I. Am a carpenter , mazonry plumber, stellman and experiense in electrician

2026年7月23日
自発的なレビュー
Voiso ロゴ

Voiso からの回答

Hi Joester, thank you for taking the time to leave a review.

We appreciate your feedback and your support.

If there's anything we can help you with or if you'd like to share more about your experience with Voiso, we'd be happy to hear from you.

Best regards,
The Voiso Team

5つ星のうち1の評価

Love pilipino people

Voiso com the best

2026年6月15日
自発的なレビュー
Voiso ロゴ

Voiso からの回答

Hi Roger, thank you for your kind words!

We're delighted to hear you think so highly of Voiso. We did notice your review appears as a 1-star rating, which might have been selected by accident given your positive comments.

If that wasn't your intention and you'd like to update it, we'd really appreciate it.

Thanks again for your support!
Best regards,
The Voiso Team

5つ星のうち5の評価

The first contact center tool I actually like using

I’ve used a few contact center tools over the years, and Voiso is the first one I actually look forward to logging into. It wasn’t one big feature that won me over — just how much easier my day got after we switched.

Setting it up was easier than I expected. I was bracing for weeks of fiddling, but we were taking real calls almost straight away. The call quality is so clear that I’m never stuck asking people to repeat themselves, and calls just land where they’re supposed to.

The biggest change is on the AI side. Reviewing calls used to eat up my evenings — now transcription and automatic scoring handle most of it, so I can focus on the conversations instead of the admin. And the dashboards let me see my numbers in real time instead of having to guess.

I never thought I’d say software made my job less stressful, but Voiso did. I feel way more on top of things now, and honestly, I’d recommend it to anyone fed up with their current tools.

2026年6月1日
自発的なレビュー
5つ星のうち5の評価

A big upgrade for our team!

Really happy with Voiso so far.

The setup was quick and easy, and the team were super helpful throughout the whole process. One thing that was really important to us was keeping our existing phone number and Voiso made that happen without any issues.

Another big reason we chose Voiso was its Salesforce integration. It works really well. We can make calls directly from our Salesforce contact records and all the call activity is logged automatically. It saves so much time.

My favourite feature is definitely the AI Dialer. We're making more calls than ever before. I also love the live dashboards and reporting. Everything is easy to find, simple to manage, and having real-time performance data at your fingertips is incredibly useful.

I know we've only used a fraction of what the platform can do and I'm looking forward to trying more of the features as we continue to grow with it. So far, it's been a great experience.

2026年6月2日
自発的なレビュー
5つ星のうち5の評価

Joining Voiso was a privilege for me

Joining Voiso was a privilege for me. From the beginning I was impressed with the product combining everything in one place - calling and messaging system, speech recognition, translation and sentiment. Voiso is recognizable on the market as the platform is very intuitive and easily integrates with any CRM. Furthermore agents can call manually or using auto dialing, sending text messages and chatting in the digital channels such as WhatsApp, Viber, Telegram, Facebook, Instagram. The product is great for small medium and enterprise companies, helping upper management and agents to avoid missed calls, to evaluate recordings, to reach out to a bigger audience and to have a consistent return of their investment

2025年12月1日
自発的なレビュー
5つ星のうち5の評価

Exceptional Support from the Voiso Team

The customer service team at Voiso is phenomenal. Any time we’ve had a question or needed assistance, they’ve responded quickly and gone above and beyond to resolve issues. It’s clear they care about their clients’ success. A big thank you to the Voiso team for making us feel supported every step of the way!

2025年1月17日
自発的なレビュー
Voiso ロゴ

Voiso からの回答

Hello Jack!

We are very glad to hear that you have had a good experience with our customer service, as we pride ourselves to be customer-centric.

This review means a lot to us and your praises keeps us pushing to be even better. We're committed to maintaining excellence.

Looking forward to exceeding your expectations ahead!

Best, Voiso Team

5つ星のうち5の評価

Communication could be better I tried...

Communication could be better! I tried to add one more case after submitting my order but was 7. impossible. The same day I received an email from the courier saying my order has been already shipped. I had to order one more case separately. In the end they were nice and offered me free shipping on the second order.

2025年1月16日
自発的なレビュー
Voiso ロゴ

Voiso からの回答

Hello there Sindey!

As we pride ourselves on being customer-centric we want to apologise for the delay of the order and the trouble that was created.
Nevertheless we are happy to hear that you are up and running and you're enjoying Voiso.

Thank you once again for the feedback and for letting us know.

As your satisfaction is our priority, this review means a lot to us and we want you to know that we're committed to maintaining excellence.

Looking forward to exceeding your expectations ahead!

Best, Voiso Team

5つ星のうち5の評価

Seamless Call Handling with Voiso

Voiso’s omnichannel platform has made managing inbound calls so much easier for our team. Whether it’s live calls or chats, everything is in one interface, making our agents more efficient. The call flow builder is intuitive and lets us customize the experience for our customers. Our satisfaction scores have improved dramatically since we switched to Voiso!

2025年1月13日
自発的なレビュー
Voiso ロゴ

Voiso からの回答

Hello there Damon!

Thanks for your positive and descriptive review! We're very happy to hear that Voiso has increased your inbound satisfaction scores. Looking forward to exceeding your expectations ahead!

Best, Voiso Team

5つ星のうち5の評価

The Best Outbound Solution for Our Growing Team

Voiso has completely transformed how we approach outbound calls. The AI tools not only make scheduling smarter but also ensure our agents are connecting with the right leads at the right time. The insights from Speech Analytics have also helped us refine our messaging. A must-have for businesses scaling their outbound operations!

2025年1月11日
自発的なレビュー
Voiso ロゴ

Voiso からの回答

Hi Benjamin!

Thank you for your exceptional review!

It's really nice to hear that your outbound flow has been transformed and helping you to have a better overview of all calls. We're thrilled to hear that you are enjoying the features of Speech Analytics.

Your satisfaction is our priority, and we're committed to maintaining excellence. Looking forward to exceeding your expectations ahead!

Best, Voiso Team

5つ星のうち5の評価

Voiso's contact center software…

Voiso's contact center software unlocked many more cappabilities with it's smooth integeration with our CRM. The whole journey of finding the company and having a free demo was a gem, as the customer support was really helpful and through on helping us how to set it's to and what might bee best suited for our call centar.

2024年12月5日
自発的なレビュー
Voiso ロゴ

Voiso からの回答

Hi Omar!

We would like to thank you for your very positive review!

We're very glad to hear how to the integration with your CRM was fast, efficient and helped you to get to work immediately.

Your satisfaction is our priority, and we're committed to maintaining excellence. Looking forward to exceeding your expectations ahead!

Best, Voiso Team

5つ星のうち5の評価

Voiso has one of the best customer…

Voiso has one of the best customer service. With the very first call you get someone who's learning about your business, your goals and needs and offers different contact center solutions based on that info. We still use sales dialer and omnichannel from Voiso

2024年4月3日
自発的なレビュー
Voiso ロゴ

Voiso からの回答

Hello there!

We are very glad to hear that you have had a good experience with our customer service.
As your satisfaction is our priority, this review means a lot to us as we are proudly claim to be customer centric.

We're committed to maintaining excellence. Looking forward to exceeding your expectations ahead!

Best, Voiso Team

5つ星のうち3の評価

I had an online demonstration

Processing

2024年5月16日
自発的なレビュー
Voiso ロゴ

Voiso からの回答

Hi Hüsameddin, We're truly sorry to hear about your experience. Your feedback is very important to us, and we're committed to resolving this issue. If you have any further feedback or you need more information, feel free to reach out to us at hello@voiso.com, Best, Voiso Team

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