Ordered in April, undelivered until June. Wrong item shipped. Returned. Almost July still undelivered.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very knowledgeable, willing to share their knowledge promptly, if you ask. If you already know exactly what you need, their prices are great and selection perfect for our needs here to showcase great... もっと見る
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Voltage has been so accommodating, we originally order a machine that was not going to be able to ship for 2 months they called us and gave us some options to get our new expresso machine here this in... もっと見る
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Item was easy to find via a general Google search so kudos for effective SEO. Item was clearly described and arrived exactly as I expected it. It is a fairly delicate piece of electrical gear partia... もっと見る
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企業情報
VOLTAGE COFFEE SUPPLY™ について
当該企業による記述
WELCOME
Voltage Coffee Supply is a premier online retailer of commercial espresso machines, grinders, brewers, water dispense systems, water filtration, parts, and more.
Since 2015, we have created relationships with our customers and manufacturers based on trust, commitment to quality, and support. We strive to be the best place to purchase commercial coffee and espresso equipment on the Internet.
WE ONLY SELL THE BEST
We’re focused on you. No matter what your coffee equipment needs are, we’ll help you find the right machine. Our 30-day satisfaction guarantee means you can return your machine for a refund. You can breathe easily because we don’t play pricing games. We offer one fair price with free shipping and easy financing options.
EXPLORE OUR POPULAR COLLECTIONS:
連絡先
851 E Hwy 224, A03, 80229, Denver, 米国
- 1-800-269-0051
- service@voltagesupply.com
- voltagerestaurantsupply.com
4.0
ほぼ満足
603件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I recently broke my hand and needed to…
I recently broke my hand and needed to find a piece of equipment to help me continue to work. Voltage spent time with me finding the perfect automated espresso compressor to make the perfect shot. I felt listened to. Understood. We ordered what we needed and not only are we getting what we need, they upgraded the shipping so I could use it much sooner. This really helps our business. We highly recommend this company and we will continue to purchase equipment from them in the future. Knowledgable. Trustworthy. Kind.
Ever Grateful, Melissa Kuehnell. Bigfoot Coffee Roasters.
2022年2月11日
VOLTAGE COFFEE SUPPLY™ からの回答
Hi Mellissa!
Thank you so much for rating and sharing your experience!
I will be letting the team know that this was a job well done!
I reached out to customer service and…
I reached out to customer service and never heard back about when my product was going to ship and the estimated ships date came and went and I never heard if/when it was coming.
2022年2月10日
David is a ROCKSTAR!!!
This was a very easy ordering process...David Crescenzo had great customer service and responded quickly with his respond and was able to get my product out on order ASAP. I am very pleased
2022年2月9日
VOLTAGE COFFEE SUPPLY™ からの回答
Thank you for your rating, Timothy!
I will be sharing your feedback with David on a job well done.
Order was prepared and processed for…
Order was prepared and processed for shipping within the hour of placing it. Amazing service!
2022年2月9日
VOLTAGE COFFEE SUPPLY™ からの回答
Thank you Dave!
No update on shipping, no email replied, no phone call answered
I placed my order on 12/17/2021. I was told that the Linea Mini in my order would've been shipped in the week of 01/17/2022. However, it's still not shipped. I emailed about 3 times since 01/17 to ask about update. Only got reply after one week saying "it will be shipped out by the end of this week". And week after week passed, no one replies my email, no one answers the customer service phone call, still no update on my order. If you cannot ship my order by the end of a week, DO NOT SAY "it will be shipped out by the end of this week".
2022年2月3日
Very easy process is not the first time…
Very easy process is not the first time buying From this company. I sent an email right after the purchase to change the shipping address; it was late, so I didn’t expect a response till the next day, but they responded to me right away with my change.
All the process I did from my phone, including the payment method ( using Apple Pay, also they have PayPal and other options) which is really convenient for me and make me save a lot of time. Now just waiting for the delivery and hoping the grinder I ordered comes with no issue.
2022年2月3日
Very professional and knowledgeable
2022年2月3日
Right part, quick delivery.
Voltage was able to verify the part I needed would fit my older machine and even emailed me a link to the part on their site so I was sure to get the right one. Arrived only two days after I ordered which was an awesome surprise. It was also one of the best prices I could find vs other online part stores. Great job all around!
2022年1月29日
They are selling something that they…
They are selling something that they don't have. I placed my order in Mid December 2021, and noticed that the delivery will be around the week of Jan 17, 2022. The week of Jan 17th came and gone, no news so far about when my order can be fulfilled and no one bothers to let me know about the status of it. This makes me wonder if the company is legit or not.
2022年1月27日
Just plan great response to email…
Just plan great response to email questions and order changes.
2022年1月27日
No customer service available for…
No customer service available for followups or information.
2022年1月21日
They had what I needed and shipped it…
They had what I needed and shipped it the next day. What could be better!
2022年1月18日
They had a product I was looking for at…
They had a product I was looking for at a good price which included free shipping. Product arrived timely. Their ordering system miscalculated the sales tax and after reporting via email they responded immediately with a refund. I would definitely do business with them again.
2022年1月15日
Great customer service and…
Great customer service and communication while I was waiting for my order. My La Marzocco arrived in perfect condition
2022年1月11日
VOLTAGE COFFEE SUPPLY™ からの回答
Hello and thanks for your feedback. We share your frustration with the backorders here! We sent out a few emails to let you know it was delayed 4-weeks but luckily it is on the way! Reach out if there is anything at all we can do to help - thank you!
I had some questions on my order
I had some questions on my order that they answered right away, and had my order straightened out and shipped it quickly.
2022年1月5日
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