VORTEX SPAS NEW ZEALAND LIMITED レビュヌ 

131
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TrustScore 5段階評䟡の2

2.0

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Poor customer service. This is the second control board I've had to purchase for Vortex Gemini spa. Why is there not a better circuit protection built in. There is only one fuse in circuit board and... もっず芋る

5぀星のうち1の評䟡

Right from the day we purchased this mammoth spa it has given us grief. Stereo didn't work, months of playing around and it is still not working right 2 years later. Other functions haven't worked fro... もっず芋る

5぀星のうち4の評䟡

Good technical support and help. Two main problems, which to be honest we haven't followed up on yet 1 oxidising / etching of the pool gel coat layer at the waterline only. 2. Pool lockdown ri... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

As per my last review, Spa New Inc and Jason LaFond from Alberta Canada took a deposit for a Vortex Swimspa from us and never delivered on it. Many excuses and years later, and with no help from eithe... もっず芋る

䌁業が回答したした

䌁業情報

  1. 日垰りスパ
  2. 家具店

さたざたな倖郚゜ヌスから提䟛された情報

Lower costs. Shops cost a lot. We are uniquely positioned to cut the cost of bricks and mortar off the price you pay for a spa pool or swim spa. Saving you money. We pass these savings directly to you. That’s why our great spa pools and swim spas are so insanely, fantastically cheap! You’re online, we’re online. The internet has changed everything. When you can make huge savings buying your spa pool online, direct from our factory, why wouldn't you? Zero-risk 60 day right of return. We’re crazy about our spa pools and swim spas and we think you will be too. If you’re not, send it back. We’ll give you your money back. Do you get that anywhere else? View the 60 day right of return terms and conditions 100% custom built for you. Every Vortex Spa Pool and Swim Spa is lavished in over 40 hours of skilled handwork, so we can make it exactly the way you want. Just ask us.


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2.0

期埅以䞋

TrustScore 5段階評䟡の2

131件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.0

すべおのレビュヌ

(131)

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5぀星のうち5の評䟡

Vortex spa (2yrs later)

We brought a Spa 2 years ago.
Delivery was on time, the delivery guy was the most helpful guy I've ever met he handled everything including the filling (4 hours later...) and ran me through the basic procedures, giving me a copy of the manual as well.
I change the water and clean the filters every 2-3 months, and adjust the PH or chemicals once every 4 weeks. We leave it at our preferred heat of 40 degrees 24/7 without any problems.
It's running as good as it was when it was new. Spa and cover still look new. Water jets are awesome, and I use a water clearing agent that keeps it crystal clear.
Cost-wise: The month we empty and re-fill with water adds $10 to that months' water bill. Electricity is $10/week more to keep it at high temp, I'm sure they recommend lowering the temp after use but takes 2-3hrs to bring back up and we just want to hop in anytime without planning ahead.
Chemicals don't cost much and the filters are cleanable too but once a year I replace one for about $90.
It does cost $350 - $500 for a registered electrician to install an outside 25-AMP power source.

Best investment for relieving stress after a hard days work, after a weekend evening BBQ, ever!

2015幎9月22日
自発的なレビュヌ
5぀星のうち5の評䟡

First class

The product and service from Vortex has been absolutely brilliant, we would highly recommend Vortex to anybody interested in buying a Spa Pool. Many thanks to Andrew and his team here in Nelson and to Alden who set up the Spa on delivery, very helpful and knowledgeable. Thanks Guys. Adrian Blake

2015幎9月22日
自発的なレビュヌ
5぀星のうち5の評䟡

So stoked with my new spa

Looked at a lot of spas before deciding on a vortex retreat. One phone call to their friendly 0800 number, met Paddy and was sold on the retreat first time I saw it. Opted for the delivery charge, which is the best thing I ever did. Their technician Jack was fantastic, he put the spa exactly where I wanted it and showed me many of the cool features. Only regret is I should have got the sound system.

2015幎9月22日
自発的なレビュヌ
5぀星のうち5の評䟡

vortex excellence

dealing with andrew and the team at vortex is always a fantastic experience.so helpful and always willing to help in any possible.
.our last purchase was our second from vortex and as always job was done as they said.no issues no problems and always a great back up service if anything does go wrong.200% recommended andrew pullen and the team at vortex spas to anybody looking at purchasing.

2015幎9月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Cerium soa

Excellent service and communication from Sandy. Jack the installer was great. Very thorough and helpful. Lovely spa. Issue with one of the head rests........ Which is being resolved.
Thanks heaps

2015幎9月22日
自発的なレビュヌ
5぀星のうち1の評䟡

There spa had defects and it was very tough to get them to fix it.

These spas are built in China and Vortex does not have the ability to pull them apart and find what is wrong with them if something does go wrong. They have service agents that they contract out to. So if something goes wrong you have a middle man that you have to deal with. And in our case, the middle man say's one thing and vortex say's something else. If buying a spa I recommend you buy one that is built here in New Zealand and they have the ability to service the spa themselves.

2015幎9月22日
自発的なレビュヌ
VORTEX SPAS NEW ZEALAND LIMITED ロゎ

VORTEX SPAS NEW ZEALAND LIMITED からの回答

I am sorry you had this experience. As discussed at the time, this was an extremely unique issue. We have subsequently had communication with our local service agent to ensure our normally high standard of service in the future

5぀星のうち1の評䟡

Mediocre spa constantly presenting issues

Right from the day we purchased this mammoth spa it has given us grief. Stereo didn't work, months of playing around and it is still not working right 2 years later. Other functions haven't worked from the start either. There have been so many issues over the time that we have owned this that I have actually given up contacting the manufacturer because it takes up so much of my time. I would not recommend Vortex spas ever!!

2015幎9月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Aqua gym

Fantastic sales service. Even got to try the spa out at the bosses residence. Installation was smooth and just when we wanted it. Spa has performed above our expectations. Thanks Patrick

2015幎9月22日
自発的なレビュヌ
5぀星のうち4の評䟡

Great before sale ... no after sale

The sales person was very informative and good to deal with. The installation went smoothly but there has been no after service at all. If you don't mind that then I would recommend Vortex as the spa is awesome.

2015幎9月22日
自発的なレビュヌ
VORTEX SPAS NEW ZEALAND LIMITED ロゎ

VORTEX SPAS NEW ZEALAND LIMITED からの回答

Hi Raewyn. I am the Managing Director of Vortex and would like to address the after sale issue you have. Can you email me directly on andrew@vortexspas.co.nz please

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