Very good service,from phoning them to getting recovered it was very good.when I finished phoning them I got a notification on my phone that a recovery lorry was on the way and I could track it on a t... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Came out promptly to recover my vehicle The recovery driver was friendly and gave me useful advise on what to tell my mechanic Thanks for the professional service
企業が回答しました
Pickup happened actually before the time that we were told. Driver explained the process very clearly and then the collection and delivery of the bike was done very professionally.
企業が回答しました
Phone call was a bit painful (bad line) but a flatbed was on its way quick enough. I'd managed to drag my car to motorway services and paid for parking because past experience with "premium" breakdown... もっと見る
企業が回答しました
4.7
優良
233件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 83％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic service
Fantastic service. My car broke down so I called VRCR. I waited just 40 mins then the recovery vehicle turned up (1 hour before ETA). The recovery driver was so friendly and happy gutted I didn’t get his name. All I remember is he lived in Kimberworth Rotherham. He was a fantastic lad really knowledgeable too. I would recommend VRCR to everyone
2025年4月29日
自発的なレビュー
Vrcr からの回答
Thank you so much for your lovely review, we really appreciate it and are always happy to help! I am aware of which driver you was assisted by and I will be sure to pass the message on :)
Call center very polite as was the…
Call center very polite as was the recovery driver. But the price of £110 to change a wheel is too expensive
2025年4月29日
自発的なレビュー
Vrcr からの回答
Thank you for your review, we are glad that you had a good experience with the people you dealt with, however the price you was charged for your wheel changed was not quoted by us and does not go to us. The payment is quoted and charged by your insurer, which we have no control over, therefore the reason for your low rating is not our fault, but your review is always appreciated!
Vrcr からの回答
Thank you so much for your review, we are always happy to help!
Great service in good time
Great service in good time. The recovery only yook 30 minutes and everyone was helpful and friendly
2025年4月25日
自発的なレビュー
Vrcr からの回答
Thank you so much for your review, it is very appreciated! We are always happy to help!
calm and reassuring
Steve did everything he coud to get me home to France having broken down in Brighton. Great service and he knows what to do. He went the extra mile and kept calm and reassuring even late at night. Highly recommend his serviced.
2025年4月23日
自発的なレビュー
Vrcr からの回答
Thank you for your lovely review, we appreciate it very much! We are always happy to help, and are delighted that you was provided with a great service.
Fast response First class Service
Fast response , First class service throughout my dealings with them . diagnosed and a recovery truck arranged.. smooth recovery and kept updated via the location of the recovery truck .. would recommend this company
2025年4月17日
自発的なレビュー
Vrcr からの回答
Thank you so much for your kind review, it is very appreciated. We are always happy to help!
VRCR is just the service you need in…
VRCR is just the service you need in case of a breakdown!I was in Cornwall for holidays with my family (coming from France).
Our car brokedown in a midlle of nowhere and they were there to assist us from the beginning to the end back to France !
I am so thankfull as they really care for people ( nothing to compare with our french insurance...) always kind and trying to fine the best option for you!
If Steven is your contact, you are in really good hand!
Thanks again for everything !
Perfect services with perfect People!!!
2025年4月16日
自発的なレビュー
Vrcr からの回答
Thank you so much for your lovely review, it is massively appreciated! We are always happy to help, and glad that you are pleased with our services.
Thay was quick to get to us
Thay was quick to get to us the person was polite and courteous he gave us plenty of options wat to do with our campervan I would recommend then to eny one
2025年4月20日
自発的なレビュー
Vrcr からの回答
Thank you so much for your review, it is greatly appreciated, we are always happy to help!
Was so grateful for a quick arrival and…
Was so grateful for a quick arrival and speedy fix of the problem. Glen was amazing and not judgemental at all (when one got locked out of the car in the shopping center 🙈)...
2025年4月7日
自発的なレビュー
Vrcr からの回答
Thank you so much for your kind review! We are always happy to help!
Vrcr からの回答
Thank you so much for your review, it is very appreciated!
The most quickest and easiest recovery
The most quickest and easiest recovery
Thankyou very much VRCR for recovering us today. The full process from start to finish was seamless and quick! The driver was very polite and friendly, offering further assistance where he could. I am very grateful for the help. I would definitely recommend this company if you find yourself stuck! Very professional yet very friendly!
The driver deserves some recognition for going the extra mile for us today as I had my two babies and he put us all at ease! Thankyou
2025年4月1日
自発的なレビュー
Vrcr からの回答
Thank you so much for your lovely review, it is massively appreciated! We are glad our service for you was sensational.
Great service happy to recommend them
Was with me at the time stated. The guy that came out was very friendly and nice. It very easy to give him / company top marks
2025年3月29日
自発的なレビュー
Vrcr からの回答
Thank you for your kind review, it is greatly appreciated!
Saved my day
Top class lads, was faster than expected and got straight to it to get the job done.
Massive thanks!
Also.....is the spare supposed to be that small? Lol
2025年3月28日
自発的なレビュー
Vrcr からの回答
Thank you for your lovely review, it is very appreciated!
Vrcr からの回答
Thank you for your review, it is very appreciated!
Excellent service
Excellent service, attended within half an hour of phone call,and got car started
2025年1月6日
自発的なレビュー
Vrcr からの回答
Thank you so much for your kind review, it is appreciated very much!
A great service all round up as I…
Great communication so meeting up as I transferred from one rescue company to yours was hassle free.
Everything was handled really professionally and I was quickly delivered safely home.
2025年3月23日
自発的なレビュー
Vrcr からの回答
Thank you so much for you lovely review, it is massively appreciated! We are glad you had a great experience.
Excellent all round service
Arrived earlier than expected, knew exactly what he was doing, talked us through and got us and the car away without any fuss.
Knowledgeable, chatty, 5 out of 5
2025年3月25日
自発的なレビュー
Vrcr からの回答
Thank you so much for your lovely review, it is very appreciated! We are glad we could provide an excellent service.
Our experience was really 5 star
Our experience was really 5 star. The recovery driver arrived earlier than estimated time, he loaded our camper on his van and off we went. I couldn't of asked for a better experience thank you
2025年3月23日
自発的なレビュー
Vrcr からの回答
Thank you so much for your kind review, it is greatly appreciated, and glad we could help!
Glen was very helpful and informative…
Glen was very helpful and informative and friendly did everything he could to help me. Would recommend!
2025年3月11日
自発的なレビュー
Vrcr からの回答
Thank you so much for your review, it is greatly appreciated! We are glad we provided an excellent service.
Fast and friendly.
2025年3月12日
自発的なレビュー
Vrcr からの回答
Thank you so much for your review, it is greatly appreciated!
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