Love everything about this shop! The selection and quality of clothes and accessories are excellent. The customer service both in store or on line is fantastic. The girls are so genuine and helpful. W... もっと見る
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The Walk in Wardrobe store in Banbridge has excellent customer service and the staff are very friendly and helpful. I would recommend this store for any occasion, they have lots of choice and styles t... もっと見る
Terrble clothers jacket bits hanging from sleeves and scarf is shein 1.90 charged £19 think all items are from shien as Chinese writing and just there tag on arm plus charge you delivery and r... もっと見る
today was my very first time at WIW and I was totally impressed with how I was treated when I walked through the door ..Ursula really put me at ease,didn't rush me and listened to my requirements, I w... もっと見る
企業が回答しました
企業情報
当該企業による記述
The Walk in Wardrobe boutique is a one-of-a-kind destination for the fashionista seeking a curated mix of design founded by Laura McPolin in Banbridge, Northern Ireland.
連絡先
4 Rathfriland Street, BT32 3LA, Banbridge, 英国
- 028 4062 9070
- info@walkinwardrobeonline.com
- walkinwardrobeonline.com
4.5
優良
4798件のレビュー
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この企業のTrustpilot 利用方法
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Put of ordering again
First of all I had to pay for postage then had to return my items thought material looked cheap. Now I'm having another £5.25 deducted from my refund to pay for Collect +. It has cost me £10 and I've nothing to show for it. It will actually put me off buying again.
2023年11月15日
The Walk In Wardrobe からの回答
Hi Charmaine,
Unfortunately, as we are still a small growing business we can't offer free returns at the minute, but this is something we aspire to offer our customers in the future.
I am sorry you feel this way, and hopefully you will continue to shop with us in the future.
Kind regards, Team WIW xo
I received my beautiful shoes just a…
I received my beautiful shoes just a few days after ordering, very efficient,thank you.
2023年11月13日
The Walk In Wardrobe からの回答
Hi Patricia, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
I am delighted with all purchases and…
I am delighted with all purchases and deliveries to date .
However i am still awaiting a pre order and it did state 2 weeks was time for these and i still havent received it .
2023年11月13日
The Walk In Wardrobe からの回答
Hi Maggie, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Your pre-order will be dispatched on the 27th as stated in the description.
Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
The Walk In Wardrobe からの回答
Hi Lynsey, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Great service
2023年11月11日
The Walk In Wardrobe からの回答
Hi Patricia, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Overall great experience
Great service. Prompt delivery.
Clothes great quality. Definitely recommend and am now addicted to this shop.
2023年11月11日
The Walk In Wardrobe からの回答
Hi Colettín, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
The Walk In Wardrobe からの回答
Hi Michaela, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Fantastic customer service and the…
Fantastic customer service and the clothes are just gorgeous!
2023年11月10日
The Walk In Wardrobe からの回答
Hi there, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
The Walk In Wardrobe からの回答
Hi Ann, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Just Fabulous!
Every order I just Love Love Love. Little quirky styles which are hard to find in other shops. Lots of colours, asymmetric vibes and so affordable. Thank-you the WIW 😍
2023年11月8日
The Walk In Wardrobe からの回答
Hi Anne, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Fantastic service beautifully wrapped…
Fantastic service beautifully wrapped and lovely quality product just as Laura described it
2023年11月9日
The Walk In Wardrobe からの回答
Hi Margaret, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Lovely my super dressy hoodie
2023年11月8日
The Walk In Wardrobe からの回答
Hi Catherine, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Really like your clothes and trainers…
Really like your clothes and trainers but think the customer services not the quickest for replying and not very personal feels at times like the messages are automated. Nice to be able to.call to explain your request when not getting the reply to the question you are asking in the email.
2023年11月8日
The Walk In Wardrobe からの回答
Hi Aoife, thank you for leaving us a review. So sorry you feel this way, we use the automated replies to answer any related questions before we can get back to customers as we get so many queries daily.
I hope you can understand. If you have any urgent queries if the future, please feel free to give us a call on +44 (0)28 406 29070.
Many thanks, Team WIW xo
Loved my items and the service
2023年11月6日
The Walk In Wardrobe からの回答
Hi Yvonne, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Great service
Great service. Very happy with quality. Size guide on website was spot on.
Good price. Will order again.
2023年11月6日
The Walk In Wardrobe からの回答
Hi Leona, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Been shopping with walk in wardrobe…
Been shopping with walk in wardrobe over a year now and when I received my sweater last week there was a hole in it, I emailed them, sent picture, and to this day I still haven't got anything sorted out regards refund, was offered 20% off to get the hole fixed which I think is absolute madness,they obviously don't have any value on there customers who spend money with them regularly so I won't be shopping with them again.
2023年11月6日
The Walk In Wardrobe からの回答
Hello Paula,
Thanks for getting in touch. We sincerely apologise for the inconvenience. We try our best to provide exceptional service, and do a quality check on each order before it's dispatched, but sometimes things can be missed.
As discussed, If there is an alternative item you would like this replaced with, please let us know.
Alternatively, if you visit the Returns Portal here > www.walkinwardrobeonline.com/returns, you'll be able submit your return for a faulty item and then post back your order to us using a tracked method (An Post or DPD for example). Please keep a hold of your shipping receipt so we can reimburse you for your shipping and email to us a copy.
Many Thanks, Team WIW xo
Fabulous boutique
Fabulous boutique, amazing customer service and always a smile with Laura and Ursula!!
2023年11月4日
The Walk In Wardrobe からの回答
Hi Gillian, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
The Walk In Wardrobe からの回答
Hi Hilary, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Everything is so easy to order and…
Everything is so easy to order and service is so gd and I enjoy looking at your beautiful clothes keep the gd work up x
2023年11月4日
The Walk In Wardrobe からの回答
Hi Elizabeth, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
The Walk In Wardrobe からの回答
Hi Angela, thanks so much for taking the time to give us such encouraging feedback! We're so happy you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
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