Washloo レビュー 480

Karen and her team are excellent, friendly thoughtful and with a very professional service. Highly recommended and a great product. Had a minor issue after 4 years and they fixed it at a very reasonable price giving me many more years of great use.

High quality products and excellent customer service. My fitter didn't fit it properly, but the handy online chat had it fixed in 5 minutes. Highly recommend.

Quick response to technical enquiry - about fitting the T piece the other way round

Although I checked length with seller slightly too long.

Easy to order and install and it looks very smart. This is my second one.

Staff are amazing
Spoke and emailed with Karen at their office, but also spoke to a couple of other staff members, and they were all really really helpful & went through everything with me. Even helped me re measure the toilet as id got the wrong measurements (even though it is plainly set out on their website (so was me not following it correctly)). Also explained all the different bidet options. Have now got one bidet toilet seat & in the not too distant future (maybe after visiting their showroom) I’ll be ordering a whole bidet toilet
I’m disabled and also looking for this setup for my parents & the staff at washloo were very helpful in this regards & if you are disabled and qualify there is a vat free option.

Great communications and very helpful. Fast, well packed secure delivery. Good product with all accessories required and clear instructions.

Toilet is great, and the support has been very responsive and super helpful!

Great company

Excellent customer service

Very Pleased with our wash loo

Excellent telephone conversation, very helpful and service was superb. Order arrived within 3 days. Thanks very much.

Easy Website to order/arrived very quickly.
Contacted Customer Service this morning (not used it yet) but had a question. The agent, Karen, was extremely helpful.
Thank you.

I really enjoyed dealing with Washloo, as I rang them to discuss their product and get more information on their smart toilets and they were excellent explaining the product and the specifics of the different models.
I have subsequently rang them to discuss the fitting of the toilet and again nothing was too much trouble and they fully explained things on the phone. Excellent company to deal with.

Purchase experience was great, arrived promptly. Answered any questions I had quickly via email.

I've not yet installed as the bathroom refurbishment has been delayed so can't comment on the actual product yet. But company wise I've been really happy

Great sales service. Quick delivery. Love the loo - if you haven't tried a smart loo, you're missing out.
Competitive pricing and product seems good value for money. Highly recommended.

This company is the fairest, most competent, considerate and caring organisation I have dealt with in my eighty years!
The true measure of a company is how customers are treated when problems occur. In my instance they were quick to respond, fair and pro- active. Can’t speak too highly of the service received.
I highly recommend Washloo!

I absolutely love my new Japanese style toilet!
My plumber had never fitted one before but the guide and online video were easy to follow.
The company was great to deal with. I spoke to Karen who was so helpful and professional. I would highly recommend using Washloo.

I have had a shoulder replacement and the other shoulder doesn’t work well! I also have rheumatoid arthritis. The Finesse Comfort is so efficient. Having facilities to wash and dry and a warm seat is great! The higher seat makes it easier to get off. I got great advice from Karen and Alex at Washloo. It is so good to talk to real people who understand the product they are selling.

It's not the easiest product to review! But I can reassure you that it does everything it says with great efficiency & with warm water & heated seat features what's not to like.
Expensive absolutely NOT at almost half the price of my previous Japanese loo this is excellent value.
Order to delivery was 2 days. A great family run business. Thank you.

I was given very good advice and pre planning information when i rang to ask for information. Their telephone and email response was perfect from customer perspective. Both people on seperate occasions answered my questions patiently, to the point.

personal prompt response and assistance