Water Babies - Bucks & Beds レビュー 

35
TrustScore 5段階評価の4.5

4.4

Water Babies Office, OX16 3QH Oxon, Bucks & Beds, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

The lessons are absolutely brilliant. It's both enjoyable and fun. Really great instructor. Only reason its not a 5 star is due to the facility. 70% of the time the water is so cold that my little o... もっと見る

企業が回答しました

5つ星のうち5の評価

Claire, our instructor, is amazing. She is wonderful with my twins and takes the time to ensure every child and parent have understood the task etc

企業が回答しました

5つ星のうち5の評価

We started all 3 of our children at water babies, to learn this basic life skill which could save their lives as babies with our first at 15 weeks! The eldest are still swimming and have so much conf... もっと見る

企業が回答しました

5つ星のうち5の評価

Karen who takes the session/brilliant. Lucca has not always enjoyed the sessions mostly because she hasn't been very well this term. One cold after another but Karen has always been flexible and helpe... もっと見る

企業が回答しました


企業情報

  1. 教室
  2. スイミング クラブ

Water Babies - Bucks & Beds について

当該企業による記述

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


連絡先

  • Water Babies Office, OX16 3QH, Oxon, Bucks & Beds, 英国

  • 01295 709 221

4.4

優良

TrustScore 5段階評価の4.5

35件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(35)

過去12か月のレビュー数: 928

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Communication is excellent

Communication is excellent.
The lessons are well structured and the teacher is patient and encouraging, ensuring that the babies are happy in the water and changing activities if necessary.

2026年6月21日
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We are so happy to hear you appreciate our excellent communication and well-structured lessons. We are glad our teacher's patience made a difference!

Water Babies

5つ星のうち5の評価

Great classes

Claire, our instructor, is amazing. She is wonderful with my twins and takes the time to ensure every child and parent have understood the task etc

2026年6月14日
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We're so glad to hear your instructor is wonderful with your twins and ensures everyone understands. Thank you for your kind words!

Water Babies

5つ星のうち4の評価

absolutely brilliant

The lessons are absolutely brilliant. It's both enjoyable and fun. Really great instructor. Only reason its not a 5 star is due to the facility. 70% of the time the water is so cold that my little one is shivering, which sometimes changes her mood and become less enjoyable. If the water temperature is a little warmer it would be perfect. 0

2026年5月24日
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We're so glad you find the lessons brilliant and fun! We appreciate your feedback regarding the water temperature and will raise this with the facility.

Water Babies

5つ星のうち5の評価

H was a very nervous 12month baby

H was a very nervous 12month baby. She was the oldest in the baby class. It took a few lessons for her to relax but Claire our swim teacher was amazing. H loves her swimming lessons.
The Pilgrims pool is lovely and not too deep to stand in. The shower are nice.
The changing rooms have a travel cot which I have to use to put H in while I change in a cubicle. The other ladies talk to her and she's happy and safe.
The only thing is the floor can be dirty and waterlogged some days.

2026年5月3日
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We're glad H now loves swimming lessons! It's great to know the pool and showers are suitable. We appreciate your feedback regarding the changing room floor and will see if this can be addressed to ensure a cleaner environment.

Best wishes,
Water Babies

5つ星のうち3の評価

Good teacher, difficult changing for babies

The pool has nowhere to change and I really like our usual teacher but the company sends loads of selling emails.

2026年4月24日
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

Hi Hannah, thank you so much for your feedback. The MS Centre sadly does not have individual changing rooms, but is a fantastic facility with the option of shared changing.
If you would like to update your marketing preferences please do email us chasetheball@waterbabies.co.uk or call the office so we can look into this for you.
Best wishes,
Water Babies

5つ星のうち5の評価

My son loves Water Babies

My son loves Water Babies - good staff and lots of fun on the lessons.

2026年4月5日
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We're so happy your son loves his Water Babies lessons! Thank you for you so much for your feedback.

Water Babies

5つ星のうち5の評価

We love Water Babies!

We started all 3 of our children at water babies, to learn this basic life skill which could save their lives as babies with our first at 15 weeks! The eldest are still swimming and have so much confidence in the water, our baby is currently being taught by Claire at Pilgrims in Bedford. She absolutely loves it and we have seen huge leaps in her confidence in the water in just 3 months and it’s all down to her fantastic teacher. Claire also taught our 2 boys and we could not recommend her enough, her energy and enthusiasm in the water is really admirable and contagious. We love water babies!

2026年3月22日
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We're happy to hear that your children have gained confidence through our program. It's wonderful to know that your baby is thriving and that you appreciate the instructor's energy and enthusiasm. We appreciate your fantastic feedback!

Water Babies

5つ星のうち5の評価

Nikki and Jess make the whole…

Nikki and Jess make the whole experience worth while, all my children love being in the water and the skills they learn through the courses are incredible.

2025年12月21日
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We appreciate your wonderful feedback, and will pass this along to Nic and Jess! We are so happy to hear that your children love being in the water and are developing incredible skills through our courses.

Water Babies

5つ星のうち4の評価

It’s great, but…

The company as a whole, is great. The children learn through play in the water, and the teachers make it age appropriate in the language they use to make it more understandable.
My child has learnt so much in the time he has been with them, and is always beaming happy after each lesson. The teachers are personable and friendly.
I find that lessons are slightly over priced, and will be out of a lot of people’s budgets, especially when they are learning a life saving skill. Some of the pools we have swum in have been actually quite cold on the odd occasion, and the one we’re at currently does have cold spots, and the overall temperature is not warm but the room it is in, is uncomfortably warm.

2026年1月25日
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We appreciate your feedback. We're happy your child is learning and enjoys the lessons. We'll consider your comments about the pricing and pool temperature as we continually evaluate our services. If you can reach out to us directly chasetheball@waterbabies.co.uk, so we know which pool etc Thank you for your review.

Water Babies

5つ星のうち5の評価

We have always had a great experience…

We have always had a great experience with Water Babies, from booking on to then attending lessons. The pool was warm and facilities clean, plus our teacher is fantastic.
If you have not swam with your little one before, I couldn't recommend Water Babies more. Seeing them learn and grow in confidence, but most importantly doing so safely.

2025年12月14日
自発的なレビュー
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We're happy to hear that you've consistently had a great experience with us! It's wonderful knowing the warm pool, clean facilities, and fantastic teacher contributed to your little one's learning, growth, and confidence in the water. Thank you for your recommendation!

Water Babies

5つ星のうち5の評価

JJ loves his swimming lessons

JJ loves his swimming lessons. Very nice small classes.

2025年12月14日
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We're happy to hear that JJ enjoys his swimming lessons and the small class sizes. Thank you for your positive feedback; it means a lot to us.

Water Babies

5つ星のうち5の評価

A very good instructor

Karen who takes the session/brilliant. Lucca has not always enjoyed the sessions mostly because she hasn't been very well this term. One cold after another but Karen has always been flexible and helped me to make the most of whatever we are doing. I have stopped at the moment to give her time to recover and will start again after Christmas

2025年11月30日
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We appreciate your positive feedback and are so glad the sessions have been helpful. We are grateful for your kind words and will pass this on to Karen. We look forward to seeing you after Christmas!

Water Babies

5つ星のうち5の評価

Teacher was amazing

Teacher was amazing. Water babies help child to improve their development.It is like a therapy for additional need children.

2025年11月30日
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We're happy to hear that the teacher and program helped your child's development! It's wonderful to know it was therapeutic for your child. Thank you!

Water Babies

5つ星のうち2の評価

Asked to leave the lesson! Wouldn't recommend!

We've had a wonderful 7 months with Water Babies. Katie is a fantastic instructor and our daughter absolutely loved her lessons. Despite it not being the official line, neither the venue staff or our instructors ever had any issue with a couple of parents watching from the side whilst the other was in the pool. The classes were so small that there was only ever one or two of us watching. It meant we could assist if our babies were in distress or just smile and help them develop a love for being in the water.
However in our last class we had a new, stand-in teacher, Kat, who very rudely asked us to leave. We were two Mums causing absolutely no issue, watching from the sidelines with only 4 babies in the pool with their Dad's. So there was absolutely no need for that. I'd understand if there were more of us or if we were causing problems, or if the venue had an issue but none of these things were true. Another local baby swim organisation uses the same pool and allows spectators.

Our lessons have also been cancelled last minute multiple times in the past which hasn't been a great experience.

It's with deep regret we've decided to cancel our lessons as we don't want a repeat experience. Our daughter didn't enjoy the lesson as a result and came out distressed whereas normally this is her favorite baby class.

Hopefully another organisation will be more empathetic to a parent wanting to watch her little one swim

2025年11月22日
自発的なレビュー
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

Thank you for your feedback, and for your kind words about your instructor and your daughter’s experience over the past months.

I’m sorry that your final visit was disappointing. The hydrotherapy pool at Milton Keynes Hospital has very limited space, and as part of our risk assessment we run back-to-back lessons. This means at changeover there could be up to 16 parents, 16 babies, and additional spectators — making poolside viewing unsafe. For this reason, spectators are not permitted at this venue. None of the classes that day had spectators on poolside.

I explained this politely at the time and apologised, as I appreciate it may not have been clearly reinforced by your regular teacher. However, it is included both in the booking process and in your welcome email dated 14/04/25, which states: “It is not possible to poolside view at the hospital because of limited space, but your partner is very welcome to wait at Costa Coffee outside the physio department. Our aim is to create a focused and calm environment for both parents and babies.”

I’m glad the children were able to enjoy a calm and focused lesson, and I regret that this experience affected your decision to leave.

Thank you again for being part of our Water Babies journey, and I wish your family all the best in your swimming adventures ahead.

5つ星のうち5の評価

We LOVE our waterbabies lessons

We absolutely love our waterbabies lessons, Katy is a fab teacher and my son has come on so well in the 3 years he has been swimming. It is worth every penny and we wouldn't want to swim anywhere else. He is 4 now and can swim a length unaided, he is bursting with pride after each class. The classes are structured but fun for the little ones. Best investment in our eyes ensuring our little boy can swim.

2025年11月16日
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We're happy to hear that your son has thrived in our classes! It's wonderful to know he's gained confidence and skill over the past three years. We appreciate you sharing your positive experience with our program.

Water Babies

5つ星のうち5の評価

Superb lessons

Superb lessons! We love our sessions every week and can’t believe the confidence growth in our little one. So well organised and carefully structured.

2025年11月16日
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We're happy to hear that the carefully structured lessons are boosting your little one's confidence! It's great to know you love our sessions every week. Thanks for your feedback.

Water Babies

5つ星のうち5の評価

Claire is such a brilliant teacher

Claire is such a brilliant teacher, there is the perfect amount of getting the children comfortable in the water and teaching them skills.

2025年11月9日
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We're happy to hear that the balance between comfort and skill-building resonated well. Thank you for sharing your positive experience with us!

Water Babies

5つ星のうち5の評価

We love our instructor Claire!

We love our water babies lessons, our instructor Claire is amazing, she makes the lessons so much fun, super engaging for babies and parents. She's always very informative, takes the time to make sure we understand each activity, safety and babies reactions.

2025年10月19日
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We're happy to hear that you and your baby love the lessons! It's great to know that the engaging activities and informative guidance are appreciated. Thank you for sharing your positive experience.

Water Babies

5つ星のうち2の評価

Have been with water baby’s for almost…

Have been with water baby’s for almost 2 years , initially the service was very good however this soon changed . Our first instructor went on maternity leave and water baby's clearly was not able to appropriately organise cover as we had at-least one session per month cancelled due to staffing or lack of . Moved venue and the same concerns with staffing were present . Not what you expect of a company of this magnitude and expense . Quality admin and forward planning leaves a lot to be desired. Some locations I believe are lovely the two locations we went to in Milton Keynes often left the pool cold , strong smell of urine in the toilets and lack of hygiene more often than not . Not ideal for young babys who can not yet regulate their temperature . Though this is also a venue difficulty water baby’s are responsible for ensuring the venues they work with are suitable and up to standard. Unfortunately would not recommend due to the inconsistency and value for money .

2025年9月8日
自発的なレビュー
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We appreciate you sharing your experiences over the past two years. We're sorry to hear about the inconsistencies you encountered. We take your comments seriously and will address these issues. Thank you for your feedback.

Water Babies

5つ星のうち5の評価

Absolutely love taking my children to…

Absolutely love taking my children to water babies, Nick is incredible and she taught my daughter from 7 months old until almost 5. My son is now swimming with Nick and is equally loving it! Highly recommend Water Babies, it’s so worth the money.

2025年7月17日
Water Babies - Bucks & Beds ロゴ

Water Babies - Bucks & Beds からの回答

We're happy to hear that your children love swimming with us! It's wonderful to know that your daughter enjoyed lessons for so long and that your son is also having a great time. We appreciate your recommendation!

Water Babies

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報