Water Babies - Oxfordshire レビュー 

Water Babies - Oxfordshire からの回答

2026年8月3日

Thank you so very much for your 5 Star Water Babies Review. We're so glad to hear you had excellent lessons. We are really pleased to hear how good your experience was at our Lane End Venue with our lovely teacher Sam! We appreciate your positive feedback!

Thank you and we hope you continue to enjoy your Water Babies journey :)

Water Babies - Oxfordshire からの回答

2026年7月20日

Thank you so much for taking the time to leave us a 5-star review for your Water Babies lessons! We’re incredibly grateful for your kind words and are delighted to hear that you and your little one have had such a great experience with Water Babies. It’s fantastic to know that our friendly team has helped make your lessons so enjoyable.

We’ll be sure to pass your lovely feedback on to your teacher Kelly, who will be thrilled to hear she has made such a positive impression. Kelly is passionate about helping little ones grow in confidence and have fun in the water, so your comments mean a great deal.

We’re also so pleased that you’ve enjoyed your lessons at Chilternwood School, which is a fantastic venue for creating special memories together.

Thank you for choosing Water Babies to be part of your swimming journey. We truly appreciate your support and your glowing recommendation. We can’t wait to welcome you and your little one back to many more fun-filled lessons in the pool!

Water Babies - Oxfordshire からの回答

2026年7月10日

Thank you so much for taking the time to leave such a thoughtful review. It means the world to us to hear about your experience.

We're absolutely delighted that you and your daughter are enjoying your lessons with Lorna. She really is fantastic at creating a fun, supportive environment while helping little ones (and their grown-ups!) build confidence in the water. It's especially lovely to hear that your daughter now loves swimming and that you feel more confident supporting her too.

We'll be sure to pass your kind words on to Lorna, as well as to our office team. They will all be thrilled to know they've made such a positive difference.

Thank you again for your 5 star Water Babies review and recommendation, and we can't wait to see you both at the pool for many more happy swims! 💙

Water Babies - Oxfordshire からの回答

2026年7月6日

We're so happy your son enjoys our lessons and our Newbury teachers Kelly and Lydia!

We appreciate your feedback on pricing. We completely understand that our lessons may seem more expensive than some other options. Our pricing reflects the quality of the experience we provide. Classes are kept small so every baby receives plenty of individual attention, and our instructors are highly trained. Beyond learning to swim, our lessons focus on building water confidence, supporting your baby's physical and cognitive development, and creating a fun bonding experience for families. We believe in providing a high-quality programme rather than simply offering the lowest price.

We very much hope that you continue to enjoy your lessons and if you do wish to chat through further, we are always happy to help.
Best wishes
Water Babies

Water Babies - Oxfordshire からの回答

2026年6月2日

Thank you for taking the time to share your feedback. We're pleased to hear that your daughter enjoys the lessons when she attends them, but we're very sorry to hear about the frustration caused by lesson cancellations, changes in teachers, and the adjustment to your lesson time.

Unfortunately, there have been occasions where we've had to cancel lessons, something we genuinely dislike doing and always try to avoid wherever possible. We completely understand how important consistency is, both in terms of teachers and lesson schedules, especially when fitting classes around other commitments.

We're particularly concerned to hear that your daughter is feeling reluctant to attend her lessons, as we were not aware that you were finding this difficult. We'd really like the opportunity to put things right. A member of our team will be in touch to discuss your experience and see whether we can move your lesson to a class day or time that works better for your family and provides greater consistency.

Thank you again for your feedback. It helps us identify where we can improve, and we look forward to speaking with you soon.

Water Babies - Oxfordshire からの回答

2026年6月23日

Thank you so much, Krystle, for your wonderful review and kind words.

We're delighted to hear how much Bella has enjoyed her swimming journey with us from just 12 weeks old to now turning 2! It's fantastic to know that Elaine has made such a positive impact on Bella's confidence and enjoyment in the water. We'll be sure to pass on your lovely feedback to her—she'll be thrilled to hear it.

We're also grateful for your kind comments about Lucy. Providing friendly and helpful support is something we pride ourselves on, and we're so pleased that she's been able to make every interaction a positive one.

Thank you for your continued support and for choosing to be part of our swimming family. Watching Bella grow and develop has been a pleasure, and we look forward to seeing you both at many more lessons to come!

Warm regards,

Saz and the Team at Water Babies

Water Babies - Oxfordshire からの回答

2026年6月23日

Thank you so much for your lovely 5 star review!

We're delighted to hear that you love your Water Babies class and that you've had such a positive experience with our teachers, class sizes, and communication. Creating a supportive and enjoyable environment for our swimmers and families is so important to us, so your feedback means a great deal.

Thank you for being part of our Water Babies family, and we look forward to seeing you at your next class!

Water Babies - Oxfordshire からの回答

2026年6月23日

Hiya,

Thank you so much for your wonderful 5 Star review!

It’s incredibly special to hear that both of your children have been part of their swimming journey with us from just 8 weeks old. We're delighted that your eldest has developed such a love for the water and that swimming is something they look forward to so eagerly. Hearing about your youngest's big smiles in the pool brings a smile to our faces too!

Creating positive experiences and helping families build happy memories together is exactly what we strive for, so it means a great deal to know that swimming has become such a happy place for your whole family.

Thank you for being part of our Water Babies family. We look forward to sharing many more splashes, smiles, and milestones with you all!

Water Babies - Oxfordshire からの回答

2026年4月17日

Thank you for your review. We are so pleased to hear that you have enjoyed the lessons with our lovely instructors.

We really do appreciate your feedback regarding catch up class availability, we are always happy to help with finding a convinient catch up class and hope this has now been sorted for you.

We hope you and your little one continue to enjoy the lessons!

Water Babies - Oxfordshire からの回答

2026年4月7日

Thank you so much for your wonderful 5 star review! 🌟

We’re absolutely delighted to hear how much you’re enjoying your lessons with Water Babies. Building confidence in the water while creating such special bonding moments is exactly what we aim for, so it’s lovely to know that’s been your experience.

It’s also fantastic to hear your kind words about our teachers, we’ll be sure to pass on your feedback to the team. We are so sorry that your main teacher Sam has been off poorly, the lovely Sharon has taken over her classes whilst she is recovery and we are so happy to hear that she has been great at teaching your little one.

We really appreciate your recommendation and are so glad you feel the lessons are worth it. Thank you again for taking the time to share your experience, it means a lot to us as we work really hard to ensure that you have a great experience and make magical memories in our lessons 💙

Water Babies - Oxfordshire からの回答

2026年4月2日 に更新

Thank you so much for your wonderful review.

We are so pleased to hear William has been enjoying his swimming journey and his confidence is growing each week. It is also really lovely to hear how supported you have both been in the water by our teaching team.

We hope you both continue to enjoy your Water Babies lessons and we look forward to seeing you both in the pool soon!

Team Water Babies Oxford

Water Babies - Oxfordshire からの回答

2026年3月31日

Thank you so much for your wonderful feedback and 5 star review!

We’re absolutely delighted to hear how much you and your baby are enjoying the classes. It’s fantastic that your confidence in the water has grown, and even better that it’s become such a special time for you both. Building those skills while also making new friends is exactly what we hope for in every session.

Lorna will be thrilled to hear your kind words and we 100% agree, she really is a super teacher! We'll make sure your lovely comments are shared with our office team, who will really appreciate you mentioning them as Lucie works super hard to help our families on their swimming journey.

We look forward to seeing you both in the pool again soon! 💦

Water Babies - Oxfordshire からの回答

2026年3月31日

Thank you for taking the time to share your feedback.

We’re really pleased to hear that you think the teacher is fab and delighted to hear that you have enjoyed your lessons that means a lot to us.

We're sorry to hear about your experience with the venue, particularly the cancelled classes and the pool temperature. We completely understand how frustrating and disappointing that can be. We work closely with our venues to provide a consistent, comfortable environment, and your comments have been noted and will be shared with the team so we can address these issues. Your feedback helps us improve, and we truly appreciate you bringing this to our attention.

If you’d be happy to discuss this further, please feel free to get in touch with our team directly – we’d love the opportunity to make things right.

Thank you again for your honesty.

Water Babies - Oxfordshire からの回答

2026年3月23日

Thank you so much for your wonderful 5-star review! We’re delighted to hear that your little one is enjoying the classes at Steventon, it is a lovely private venue. We agree Rachel is absolutely amazing. We are delighted to hear how much of a positive impact she has had on your little one's swimming journey and we’ll be sure to pass along your kind words to her.

We’re committed to providing the highest quality lessons with experienced, passionate teachers like Rachel. Unfortunately, the current climate and rising fuel prices have significantly increased our operational costs. While we’ve held off on raising our prices for as long as possible, the increase of £1 per lesson from the 1st of April was unfortunately necessary to cover the increases in pool hire costs.

If you’d like, please feel free to reach out to us directly. We truly value having you as part of our community and hope to continue supporting your child’s learning journey.

Water Babies - Oxfordshire からの回答

2026年3月16日

Thank you so much for your wonderful 5-star review!

We’re absolutely delighted to hear that your daughter has been part of the Water Babies journey since she was just 6 months old and that she’s now a confident 3-year-old swimmer who loves going underwater. Watching little ones grow in confidence and ability over the years is one of the most rewarding parts of what we do, so it’s fantastic to hear how much she enjoys her time in the water.

Starting young can make such a difference, and it’s brilliant that she’s built such a positive relationship with swimming. Developing water confidence, learning important safety skills, and most importantly having fun are all at the heart of our lessons, so it’s wonderful to know she’s thriving and enjoying every moment.

Thank you as well for being part of the Water Babies family for the past few years. We are so happy to hear how much you have enjoyed your lessons with Danielle at Witney Community Primary School. Your continued support means a lot to our team and instructors, who work hard to create a safe, supportive and fun environment for both children and parents.

We look forward to seeing your daughter continue to progress and enjoy many more splashes, smiles and underwater adventures in the years to come!

Water Babies - Oxfordshire からの回答

2026年3月11日

Thank you so much for your lovely five-star review! We’re absolutely delighted to hear that you’re very happy with the service and that you had a great experience with our baby swimming classes.

Our team works really hard to create a welcoming, supportive and enjoyable environment for both babies and parents, so it means a lot to know that this came across in your experience.

We’re so pleased that you and your little one are enjoying the classes, and we look forward to seeing you both in the pool again soon.

Thank you again for taking the time to share your kind words, it really means a lot to our whole team!

Water Babies - Oxfordshire からの回答

2026年3月3日

Thank you so much for your review. We are always grateful to receive feedback as it helps us to recognise our successes and to learn where we can improve.

We’re absolutely delighted to hear that your experience with Water Babies has been such a positive one. We are delighted to receive your 5 star review.
We do understand it is so important to have the say teacher for your sessions and we are so pleased that you are enjoying them.

We’ll be sure to pass your kind words on to Lucie in the office, she really does care so much about every family’s experience, and she’ll be so pleased to know her support had an impact.

Thank you again for taking the time to share your experience. We love being part of your swimming journey 💙

Water Babies - Oxfordshire からの回答

2026年1月20日

Thank you so much for your wonderful 5 star review. We are absolutely delighted to hear your feedback and it makes us so happy to know how much you and your grandson are enjoying your lessons. It is always a pleasure to hear such positive experiences and we truly appreciate you taking the time to share them.

Rachel really is fantastic and we are thrilled to hear how excellent she has been with your Grandson. She is such a good teacher, she cares so much about her little fishes and loves building confidence and making lessons fun and engaging. Your kind words will mean so much to her and perfectly reflect the passion she brings to every lesson.

We are also so pleased you enjoy the pool at Flackwell Heath. It really is a lovely learning environment, with such convenient parking.

We hope you and your grandson continue to have a brilliant time and enjoy every moment of your Water Babies journey with us.

Water Babies - Oxfordshire からの回答

2026年1月20日

Thank you so much for this fantastic 5 star Trustpilot review. We are absolutely thrilled to read your feedback and it is so lovely to hear how much your son enjoys his swimming lessons. Hearing about his progress and enthusiasm truly makes our day.

Rachel really is amazing and your kind words describe her perfectly. She has a wonderful ability to make lessons fun, engaging and confidence-building, especially for our Explorers swimming independently. We are so happy to hear how well the children are doing in our mainstream swimming lessons. It is brilliant to hear how much your son enjoys her lessons and that you can clearly see improvements in his strokes. The fact that snorkelling is his favourite part made us smile.

We are also so pleased that Flackwell Heath is a 5 star venue. Thank you again for sharing such positive feedback, and we hope your son continues to love every splash and enjoy his Water Babies journey with us for many more lessons to come.

Water Babies - Oxfordshire からの回答

2026年1月12日

Thank you so much for your 5-star review! We’re delighted to hear how much you love your weekly Adventurers class with Lydia at Kingfisher School.

We are so lucky to swim at this wonderfully warm hydrotherapy pool, it is the perfect pool for our little learners. We are delighted to hear that the lessons are fun, engaging, and the highlight of your week. We’ll be sure to pass your lovely feedback on to Lydia, it will mean a lot to her.

We look forward to welcoming you back for many more adventures in the pool! 🌊😊