Love coming to water babies, my sons been going since he was 5 months old and is so happy in the water. Water babies teaching swimming and water safety to your child as well as you! We love our teache... もっと見る
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Teacher is fantastic and so are the lessons, hence the 4 stars. Also nice small classes however the facilities are poor at the Croft, pool water is not always warm, changing rooms are tiny and inadequ... もっと見る
企業が回答しました
Water babies provide great, structured lessons from babies upwards. The gentle introduction helps build confidence in the water, with the basics taught in a way that is fun and engaging for the little... もっと見る
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We look forward to our Sunday swimming lesson. We started when my boy was 5 months old. The improvement I have seen in the pool and outside the pool is immense. He has now moved up in class and we cou... もっと見る
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企業情報
Water Babies - Warwickshire について
当該企業による記述
Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.
Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.
Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.
With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.
連絡先
Water Babies Office, CV35 9EF, Wellesbourne, Warwickshire, 英国
- 01926 940 727
3.6
まあまあ
10件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Repeated cancellations
Paid for a month up front only for them to cancel 3 out of the 4 lessons, 2 were only a few hours before the lesson was supposed to happen. They then cancelled all sessions going forward. They did agree a refund of the lessons not received but just a really disappointing experience for a child just starting to develop water confidence, who took a lot of persuasion to get there in the first place. My daughter actually really enjoyed the only lesson she did have, so no reflection of the actual teacher only the organisation of the course.
2026年4月30日
自発的なレビュー
Water Babies - Warwickshire からの回答
Thank you for taking the time to share your feedback.
We’re very sorry to hear about your experience and completely understand how disappointing and frustrating this must have been, especially when your daughter had begun building confidence in the water and was enjoying her lesson.
We appreciate your kind words about the teacher, and we’re pleased to hear that the lesson she attended was a positive experience. We recognise that the repeated late cancellations and the cancellation of future sessions fell far short of the standard of service you should have received.
While we’re glad a refund was arranged for the missed lessons, we understand that this does not make up for the disruption and disappointment caused, particularly for a child just beginning their swimming journey.
Your feedback has been noted and will be shared with the relevant team so we can review how courses are organised and communicated moving forward.
Thank you again for bringing this to our attention.
Not the right value for money
Whilst they can be very good, I personally felt that my toddler did not learn much due to very frequent class cancellations which resulted in excessive gaps within the classes. I would expect some improvements given the cost they charge.
2026年1月26日
Water Babies - Warwickshire からの回答
We appreciate you taking the time to share your experience.
We're sorry to hear that you have been impacted by frequent cancellations and the effect this has had on your toddler's learning.
We are doing all the can to work with venues and staff to improve consistency in the delivery of classes.
Kat
Water Babies
Teacher is fantastic and so are the…
Teacher is fantastic and so are the lessons. Also nice small classes however the facilities at cardinal wiseman are poor, pool water is not always warm but instead very cold most of the time, changing rooms are tiny and inadequate and no heating provided. We have since cancelled our sessions completely as this provider cannot provide a safe environment for my daughter to learn swimming.
2026年2月7日
自発的なレビュー
Water Babies - Warwickshire からの回答
Thank you for taking time to leave us your review.
We appreciate your feedback and are glad you enjoyed the lessons and teacher.
We're sorry the pool temperature and changing facilities didn't meet your expectations and impacted your daughter's experience.
Kat
Water Babies
Great lessons for little ones
Water babies provide great, structured lessons from babies upwards. The gentle introduction helps build confidence in the water, with the basics taught in a way that is fun and engaging for the little ones.
2026年1月26日
Water Babies - Warwickshire からの回答
We're happy to hear that the structured lessons helped build your little one's confidence in the water. It's great to know the basics were taught in a fun and engaging way. Thanks for your feedback!
Water Babies
Best baby swimming
Love coming to water babies, my sons been going since he was 5 months old and is so happy in the water. Water babies teaching swimming and water safety to your child as well as you! We love our teacher Vicky, she always makes the lessons fun and helps you feel confident and safe trying new things.
2026年1月19日
Water Babies - Warwickshire からの回答
Thank you so much for this lovely review!
We absolutely love hearing how happy your son is in the water and it’s amazing that he’s been swimming with us since just 5 months old. Building confidence, skills and water safety for both little ones and parents is exactly what we aim for, so your kind words mean a lot to us.
We’ll be sure to pass your feedback on to Vicky. She’ll be thrilled to hear how much you enjoy her fun, supportive lessons and the confidence she helps create.
Thank you for being part of our Water Babies family. We can’t wait to continue your swimming journey with you 💙
Water babies Coventry
Good communication for lesson cancellation and time changes. Great teaching by Kim in the pool, very aware of individual needs. Good website.
2026年1月12日
Water Babies - Warwickshire からの回答
Thank you so much for taking the time to share your feedback. We are really pleased to hear you have found our communication clear and our website helpful.
Kim will be delighted to know her teaching and awareness of individual needs has made such a positive impression. We look forward to continuing your swimming journey with us 💙
Water Babies Warwickshire Team
Friendly and fun
Great experience for our daughter - we’ve been coming since she was 8 weeks old.
2025年9月21日
Water Babies - Warwickshire からの回答
We're glad you've had such a wonderful experience with your daughter since she was so young. Thank you for your continued support!
Water Babies Warwickshire Team
Teacher is fantastic and so are the…
Teacher is fantastic and so are the lessons, hence the 4 stars. Also nice small classes however the facilities are poor at the Croft, pool water is not always warm, changing rooms are tiny and inadequate.
2025年12月1日
Water Babies - Warwickshire からの回答
We're happy to hear that you enjoyed the lessons and the teacher. We appreciate your feedback regarding the facilities; and I will pass these onto your new Franchise to consider your comments to improve their swimmers' experience.
Water Babies Warwickshire Team
We look forward to our Sunday swimming…
We look forward to our Sunday swimming lesson. We started when my boy was 5 months old. The improvement I have seen in the pool and outside the pool is immense. He has now moved up in class and we couldn’t be happier. He is always smiling and loves his teacher. She is so engaging and he does not take his eyes off her!
2025年4月13日
自発的なレビュー
Water Babies - Warwickshire からの回答
Thank you so much for your lovely review! We're absolutely thrilled to hear how much your little one is enjoying his swimming journey with us. It’s amazing to see the progress he’s made both in and out of the pool, and that smile says it all!
We're so pleased to hear he loves his teacher and is thriving in his new class. We look forward to seeing you both each Sunday and watching him continue to grow in confidence and ability. 💙
Great lessons and fabulous teachers
Great lessons and fabulous teachers. Our kids have excelled in these classes!
2025年3月24日
Water Babies - Warwickshire からの回答
Thank you so much for your lovely review! We're delighted to hear that your children are excelling in their lessons and that you've had a great experience with our teachers.
We love seeing our little swimmers grow in confidence and skills! If there's ever anything we can do to make your experience even better, please let us know. Happy swimming! 💙
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