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TiPJAR レビュヌ 143

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TrustScore 5段階評䟡の3

2.8

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5぀星のうち1の評䟡

AWFUL!! I use it as a way to get my tips from my waitressing job, and for the first four months they took 20% tax off and hadn’t reported it to HMRC! Still trying to sort this out but am continuing to... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Avoid this Tipjar- company gives one amount of money to share for staff and staff received much less money - so something going not right with them. Someone will catch you sooner or later
 shame

5぀星のうち5の評䟡

Fantastic service from TiPJAR. The system is simple, reliable and makes tip distribution totally transparent, which has made a big difference for our team. Special mention to Jack Thornton who h... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We used to really struggle to handle tips in our business. TiPJAR cold called us and I was sceptical but it made a huge difference. We started on QR codes which worked well during Covid and then we up... もっず芋る

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圓該䌁業による蚘述

TiPJAR® is an award-winning cashless tipping platform that allows individuals and teams to receive cashless tips directly from customers, then distribute them transparently and fairly amongst the team. We are a start-up on a global mission to help tipped workers in the emerging cashless society, to help businesses reward and motivate their best staff, and to help customers say thank you for great service. Designed initially for hospitality workers, TiPJAR is now adopted by 1000's of individuals who collect tips personally such as buskers, hairdressers or virtual performers.

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2.8

たあたあ

TrustScore 5段階評䟡の3

143件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

Avoid this Tipjar

Avoid this Tipjar- company gives one amount of money to share for staff and staff received much less money - so something going not right with them. Someone will catch you sooner or later
 shame

2026幎4月14日
自発的なレビュヌ
5぀星のうち1の評䟡

AWFUL!

AWFUL!! I use it as a way to get my tips from my waitressing job, and for the first four months they took 20% tax off and hadn’t reported it to HMRC! Still trying to sort this out but am continuing to lose 20% off of all of my tips without the hope of a tax refund as HMRC still has no idea I’m even receiving income from them.

2026幎4月12日
自発的なレビュヌ
TiPJAR ロゎ

TiPJAR からの回答

Hi Isabel,

We’re really sorry to hear about your experience and understand how concerning this must feel, especially when it relates to your earnings and HMRC.

We’d like to reassure you that this issue was investigated and resolved following your initial enquiry. TiPJAR reports all Supertronc earnings to HMRC in line with requirements, and we have provided confirmation of this.

We can also see that you recently got back in touch, and our support team responded to assist further, but we haven’t yet received a reply. We’d really encourage you to come back to us so we can make sure everything is fully clarified and resolved for you.

We’re here to help and want to ensure you feel confident in how your tips are handled.

TiPJAR Team

フラグに぀いおのプロセスに埓っお、Trustpilot がレビュヌを評䟡䞭です。

5぀星のうち1の評䟡

Scandalous No incentive to tip when a


Scandalous No incentive to tip when a 3rd party company is taking a fee ,
I want to tip the driver only

2026幎3月20日
自発的なレビュヌ
TiPJAR ロゎ

TiPJAR からの回答

Hi Ciarz,

Thank you for taking the time to leave your feedback. We're really sorry to hear that your experience with TiPJAR wasn’t a positive one.

To clarify, the full amount of your tip goes directly to the staff as part of their hard-earned wages. We don’t take any commission from tips. The additional fee you were charged covers payment processing and transaction fees.

Processing and transaction fees include those levied by our payment processors and bank charges. We're working tirelessly to reduce these, but processing payments does have a cost.

We genuinely appreciate your input; it helps us improve. If you have any further concerns or questions, please don’t hesitate to get in touch. We’re always happy to help.

Team TiPJAR

5぀星のうち4の評䟡

W końcu ktoś pomyślał o pracownikach

Pracuję jako kelnerka w Warszawie i TiPJAR całkowicie zmienił sposób, w jaki otrzymujemy napiwki. Teraz dostaję je od razu na konto, bez czekania tygodniami na wypłatę i bez obaw, ÅŒe ktoś je "zgubi". Aplikacja jest bardzo przejrzysta – widać dokładnie, ile się otrzymało i od kogo (anonimowo kwotowo). To ogromna motywacja i docenienie cięŌkiej pracy. Dziękuję!

2026幎1月28日
自発的なレビュヌ
5぀星のうち5の評䟡

Fantastic service from TiPJAR

Fantastic service from TiPJAR. The system is simple, reliable and makes tip distribution totally transparent, which has made a big difference for our team.

Special mention to Jack Thornton who has been amazing throughout — always quick to respond, super friendly, and really proactive. You can tell the team genuinely care about their customers.

Would 100% recommend

2026幎1月9日
自発的なレビュヌ
TiPJAR ロゎ

TiPJAR からの回答

Hi Nicola,

Thank you so much for your amazing review.

So glad to hear the team has been supportive and it has made a big difference in your business.

Thanks!
Team TiPJAR

5぀星のうち5の評䟡

Would like to thank Emily Morgan


Would like to thank Emily Morgan getting this set up for me. Very simple and easy.

2026幎1月5日
自発的なレビュヌ
TiPJAR ロゎ

TiPJAR からの回答

Hi Matthew,

Thank you so much for your review.

Very exciting to hear it is all set up for you, can't wait to see the amazing results you have.

Thanks!
Team TiPJAR

5぀星のうち1の評䟡

Fees not clear


EDIT: TipJar flagged this review in an unsuccessful attempt to have it removed. Very poor and shows what the company are like. I would really urge people to avoid!!!

When tipping in a bar there is a set amount displayed on screen. No mention of extra fees being added to this to go to the company.
It is clearly also designed to not be overly clear the transaction has gone through.
I tipped numerous times yesterday and was not happy to find all had been charged a fee. Whilst this might be minimal I would rather give the money to the staff. It really should be displayed clearly also!
Given this and the reviews I will not be using Tipjar again.

2026幎1月24日
自発的なレビュヌ
TiPJAR ロゎ

TiPJAR からの回答

Hi Kelly,

Thank you for taking the time to update your review and share your concerns. We’re genuinely sorry that this experience left you feeling unhappy, and we understand why transparency around tipping is important.

To clarify, your review was flagged because it stated that there is no mention of additional fees. We do display a processing fee on screen before payment, and 100% of the tip amount itself goes directly to the staff. TiPJAR does not take a commission from tips. The additional charge covers payment processing costs and cannot be taken from the tip pool.

We appreciate you raising this and sharing your perspective, as it helps us continue to improve the experience for both customers and staff.

Kind regards,
TiPJAR Team

5぀星のうち1の評䟡

Non existent customer service

TipJar's customer service is extremely poor. There are no links or contacts anywhere on their website (on purpose?) for when you need assistance. That, if actually their website or app works, as it never does!!

2026幎1月5日
自発的なレビュヌ
TiPJAR ロゎ

TiPJAR からの回答

Hi,

We’re really sorry to hear you’ve had a negative experience. This is absolutely not the level of service we want anyone to receive, and we understand how frustrating it is when you’re trying to get support and feel blocked.

We do have customer support available, with links accessible both on our website and within the app, and our team can also be contacted directly via support@wearetipjar.com. We know that questions around tips are important, and we always aim to be accessible and helpful when issues arise.

Thank you for providing additional information. Our support team will be in touch with you as a matter of urgency to help resolve this.

We pride ourselves on responding quickly and providing clear support, so we’re genuinely sorry that this wasn’t your experience. Your feedback has been noted, and we’ll continue working to improve both visibility of support and the overall app experience.

Kind regards,
TiPJAR Team

5぀星のうち1の評䟡

8-10 days tips stay pending from when a


8-10 days tips stay pending from when a customer tips, tipjar don't have any answers just blaming it on processing times, how ridiculous is that, don't use this crap system

2026幎1月6日
自発的なレビュヌ
TiPJAR ロゎ

TiPJAR からの回答

Hi Joe,

We’re really sorry to hear about your experience and understand how frustrating it is to see tips pending for longer than expected.

If your tips are taking longer than expected, our support team would be happy to look into your specific account and provide clarity on what’s happening. Please do reach out to support@wearetipjar.com so we can help resolve this for you.

Thank you for sharing your feedback, it helps us continue to improve the experience for everyone using TiPJAR.

Best regards,
TiPJAR

5぀星のうち5の評䟡

As soon as I wrote to support about my


As soon as I wrote to support about my issue, they responded immediately and fixed everything.

2025幎10月22日
自発的なレビュヌ
TiPJAR ロゎ

TiPJAR からの回答

Hi George,

Thank you for sharing this! We’re really glad to hear our support team were able to jump in quickly and get everything sorted for you.

Team TiPJAR

5぀星のうち1の評䟡

Underhanded business practice, bad for customers

I was glad to see an easy way to tip, but charging £2.18 when the machine had £2 in huge, bright lettering is scummy and underhanded, so I will not use Tipjar again. It is disgusting to hit customers who are trying to reward good service with sneaky extra charges.

Edited - the same response from the company as to every other customer complaining, as if we don't know about service charges. That is not the point of the bad reviews - Customers are asking for the FINAL, ACTUAL PRICE to be the displayed amount on the TipJar screen - not a huge, bright, colourful £2 when that is not the charged amount. Pretending this is an "education" issue, solved by informing customers about service charges is patronising and avoiding the genuine complaint - yet another horrible business practice.

2025幎10月4日
自発的なレビュヌ
TiPJAR ロゎ

TiPJAR からの回答

Hello Jean,

We’re really sorry to hear how you feel, and we completely understand why this experience has been frustrating.

To clarify, 100% of the £2 tip you chose goes directly to the staff. TiPJAR does not take a commission from tips. The additional £0.18 you saw was a payment processing fee charged to cover the cost of securely handling the transaction. This is shown on the screen before payment; however, we take your feedback on board.

We truly value your feedback; it helps us improve both transparency and the customer experience. Thank you for taking the time to share it.

Best regards,
TiPJAR Team

5぀星のうち1の評䟡

Never works for Dominos

Never works for Dominos. Won't link my card. Google pay option vanishes. Never been able to tip using this. Useless

2025幎8月10日
自発的なレビュヌ
TiPJAR ロゎ

TiPJAR からの回答

Hi,

We’re sorry to hear you’ve had trouble tipping through TiPJAR, that’s not the experience we want for our users.

I wanted to reassure you that all the tips you’ve made have been successfully processed and sent directly to your delivery driver. You can log in to your TiPJAR account at any time to see a full record of your tips.

If you have any difficulty logging in or would like help checking your account, our support team will be happy to assist. Please don’t hesitate to get in touch so we can make sure everything is working smoothly for you.

Best regards,
Team TiPJAR

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