Wearwellx レビュー 

I wish I had looked at these reviews before making a purchase. I ordered one pair with another one free - ordered L/XL and wide calf. Took ages to be delivered - and they were marked up M/L. I could tell from the lack of give in the material that the socks would not go on my calf. Trying to get this flagged with customer services is like herding cats. Hard sell to say to keep them and have them discounted which I do not want. I want to return them and have my money back but they advised that is not happening and to order more socks at a discounted rate. Judging for their reply but don’t hold out much hope - avoid at all costs.

Socks arrived well packaged and customer care was excellent, replying to a query I had about delivery. The socks are comfortable and pretty so look forward to wearing them on my next very long haul flight to NZ.

I wish I’d seen these reviews first because I would have never ordered from them. It’s been almost 2 weeks since I placed my order and nothing is received, despite delivery estimate being 5 days. But the main issue is their customer service do not reply so if anything like this does happen, you can’t get help. So right now I’ve paid money for something I don’t have and have no way of getting hold of. I also noticed they turn off comments on their Instagram posts which explains A LOT!

Sehr enttäuschender Kundenservice. Trotz mehrfacher Erklärung wurde ich immer wieder nach einer Rücksendungsverfolgungsnummer gefragt, obwohl ich keine habe. Zusätzlich musste ich den vollständigen Rechnungsbetrag sowie die Rücksendekosten bezahlen. Meine Anliegen wurden offenbar nicht richtig gelesen oder bearbeitet. Für mich ist das absolut kundenunfreundlich – ich werde bei wearwellx. com nicht mehr bestellen und das Unternehmen nicht weiterempfehlen.

Extremely disappointing experience — terrible customer service and delivery

I have never experienced such a frustrating experience with an online order. My delivery was already delayed, and then the order was marked as delivered even though I never received it. The delivery person did not contact me at all.

When I contacted customer service, instead of properly investigating the situation with their delivery company, I was told to look around my building, check my garden, mailbox, hidden areas, and even ask my neighbors whether they had received my package. I paid for a delivery — I should not have to investigate where a courier decided to leave my order.

What made the experience even worse was the lack of proper follow-up. I repeatedly contacted customer service and had to keep explaining the same situation, with no meaningful resolution.

The communication from customer service was also extremely unprofessional. I was looking for a straightforward solution to a simple delivery problem, but instead I wasted a significant amount of time sending emails and following up.

At this point, I no longer even want the product. I simply want my money refunded.

Very disappointing experience from beginning to end. I would not recommend this company based on my experience with their delivery service and customer support.

So they've changed names to hide from reviews. They were called GOSNOX or just SNOX. Please check for other reviews under those names.
The company apparently hired a secondary delivery service that could not make the delivery. I don't think they had a delivery company, and that's part of the scam.
I paid for their delivery insurance. We've been going back and forth since Sep 13 trying to get the items returned and a refund issued. They 'play' at being helpful, but they don't actually do anything. They want you to pay again to get the item redelivered, but then they couldn't deliver it the first time - why would I pay again?
Don't waste your money here. Hopefully, you read this before ordering, and I can save you from being scammed. Usually I'm good about checking for reviews; this time I was silly and didn't check.

Still haven’t received socks, ordered them such along time ago

I previously ordered from SNOX and received a great product. Just received my new pairs from WELLX and the sizing is completely wrong. Nowhere near long enough. Spending more money for international return is also ridiculous. Buyers beware!

Absolutely LOVE these socks!! They are so incredibly comfortable AND they’re so cute!! I work 12 hour shifts and these socks have actually changed my work life. The compression is the perfect amount and hugs your legs in the best way. I can’t believe how amazing these socks are and the designs are soooo cute!! 10/10 I’m definitely recommending to my coworkers and friends (and buying more for myself asap!!)

I wore these socks after a 30-kilometre trek with 2,000 metres of elevation gain. They’re amazing! I couldn’t have asked for anything better for my tired legs.

Really comfortable socks with great quality! They fit perfectly, feel soft and supportive :))

The socks are very comfortable to wear! I love it so much. They also are quick to answer to my questions and I received my package fast. Very good!

They’re absolutely amazing! And I love how you can actually feel the compression but it’s not tight on your legs.

Great socks, great experience and customer service is the best
I've recommended this to all my friends 💕

Really happy with my experience with WearWellX. The ordering process was simple, the product arrived as expected, and the quality was better than I anticipated. Communication was also good and everything went smoothly from start to finish.

Overall, I’m very satisfied with my purchase and would definitely recommend WearWellX to others. I’ll happily order from them again.

Had to wait for a while, but these socks are definitely worth it! Less leg fatigue after my runs now, awesome!

Great socks! Used them for a long flight and they worked perfect. Easy to put on and soft fabrics.