レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I learned how DNS connects a domain from one provider to a hosting plan in provider that hosting not included free domain. I practiced setting up records, and I also explored domain renewal and transf... もっと見る

5つ星のうち5の評価

Had no way to change my payment method on my end and my domain is about to expire. I contacted Z.com customer support and within a few minutes they responded. Even though the payment method on the... もっと見る

5つ星のうち5の評価

They are a reliable domain and business email service provider. I didnt experience any downtime. I just find them a reliable but affordable business partner for my small digital business. Thank you so... もっと見る

5つ星のうち5の評価

The customer service is outstanding. These folks are professional, prompt & efficient. With a sweet vibe..! Melissa was the agent involved in these interactions! l hope she knows she... もっと見る

企業情報

  1. ウェブ ホスティング サービス
  2. 電子メール サービスプロバイダー

Z.COM について

当該企業による記述

  • Singapore (Main office) - info.web.sg@z.com 
  • Philippines - info.web.ph@z.com
  • Malaysia - info.web.my@z.com
  • Indonesia -  info.web.id@z.com
  • United States - info.web.us@z.com

連絡先

4.7

優良

TrustScore 5段階評価の4.5

270件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 40%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

finally Z.com has been upgraded/Improved


I will delete the previous review because I see Z.com has improved.

what I see:

1. when buying a domain using PayPal it immediately directs you to PayPal Checkout, and no longer needs to go to the client-area > invoice page to pay for the domain.

2. the domain is immediately active (under 1 minute) when the payment is successful, this is one of the biggest improvements I feel, there is no more delay/pending when the payment is complete.

Good job Z.com

2025年7月7日
自発的なレビュー
5つ星のうち5の評価

Excellent customer support

As a start up, the domain is so affordable. I had trouble after few days of purchased. Just discovered that I have failed to verify my domain for authentication purposes. I message their facebook page and their customer support name Ban was very helpful. I think this will be my go-to domain shop for my other services.

2025年7月3日
自発的なレビュー
5つ星のうち1の評価

A Data-Hungry, Delayed, and Distrustful Nightmare

I rarely write reviews, but this one is necessary.

I signed up on Z.com expecting a smooth domain registration. Instead, I walked into a privacy nightmare.

After placing my order, they immediately flagged it as “fraud” — no explanation, no logic. Then came the worst part: they demanded I upload government-issued ID just to buy a .com domain.

Let me be clear: I own a million-dollar domain portfolio, and I’ve worked with registrars like GoDaddy, Namecheap, and Cloudflare for years. None of them have ever required ID for a basic domain purchase — unless there was an actual dispute or transfer issue.

Z.com? They run shady “manual reviews,” ask for highly sensitive documents, and offer zero transparency about where your data is going. Their support? Slow. Robotic. Unhelpful.

This isn’t a security measure. This is a data collection trap dressed up as fraud prevention.

⚠️ If you care about:

Your personal data

Fast, secure domain buying

Professional support
—stay far away from Z.com.

I’ve already filed reports with consumer protection authorities in India, the UK, the US, Germany, and the Netherlands. I’ve also shared this experience with my 2.3M-strong tech community so others don’t fall into the same trap.

Z.com: You’ve lost my business—and now, you’ve earned a reputation you won’t easily shake.

2025年6月20日
Z.COM  ロゴ

Z.COM からの回答

Dear Sean,

Thank you for taking the time to share your experience — we genuinely appreciate honest feedback. We are really sorry to hear your first interaction with Z.com wasn’t smooth. To help clear things up:

Your order was flagged by our system due to some inconsistencies detected during the registration process. While we know this can be frustrating, these checks are part of our standard security measures designed to protect both our customers and our platform from potential fraud.

Whenever something unusual pops up, we ask for a quick ID check — it’s simply to protect both your account and our platform from fraud. We completely understand that this feels inconvenient, but it’s a standard step many registrars take when certain flags appear.

Our team tried to explain the situation and the next steps, but it seems the conversation didn’t go the way we all hoped. We absolutely respect your frustration, and we're sorry if our responses felt unhelpful — that’s never what we intend.

Your Privacy Matters, we treat all documents securely and follow strict privacy standards. We will never share your personal information beyond what is required by law.

We completely respect your decision, and we appreciate the chance to learn from this experience. Our processes are always evolving, and feedback like yours helps us do better.

If you are open to it, we would love the chance to speak with you directly and help resolve any outstanding concerns. Please feel free to contact us anytime at via https://web.z.com/ph/support/contact-us/ — we are here to help.

5つ星のうち1の評価

I bought a premium domain from this…

I bought a premium domain from this site but until now my domain status is on "pending registration" I have talk to their tech supports and they said I can't have it because it's a premium domain but I already paid for it I even have the invoice, It's on their list of available domains not even marked as premium. Seems like a SCAM!

2025年5月20日
自発的なレビュー
Z.COM  ロゴ

Z.COM からの回答

Dear Osip,

Thank you once again for reaching out and highlighting the issue regarding your domain registration.

We sincerely apologize for the inconvenience this has caused. The delay occurred due to a system limitation that unfortunately did not flag the premium pricing for the domain you initially selected. As a result, it was mistakenly listed as available at a standard rate.

Once identified, our team acted swiftly to resolve the matter by offering and processing a replacement domain to minimize the disruption on your end. We hope this quick response reflects our commitment to transparency and customer satisfaction.

Your feedback plays a vital role in allowing us to continue improving our service. Thank you for your understanding, and we hope to have the opportunity to better serve you moving forward.

5つ星のうち1の評価

The worst experience I've ever had

I need to renew my domain, but I can't even log in to my account; the login page always shows up as empty, and the sign-in link gets redirected each time to a two-mile-long URL, I tried it on mobile, laptop, and different browsers; nothing seems to work. The worst experience I've ever had

2025年5月15日
自発的なレビュー
5つ星のうち4の評価

Good thing in a Z.com is very is that they responsive when you have a problem and very accomodating.

Good thing in a Z.com is very responsive when I have problems in my domains or anything related to my website. They will really guide you and so much willing to help with everything that they can.

Even if you are an amateur or pro they are willing to help. What also good thing in Z.com is that intergration from Worpress blogsite to your domain. It is very easy to use and you can use their Site Builder if you want to create a website in a breeze.

2025年4月5日
自発的なレビュー
5つ星のうち5の評価

Exceptional Website Security Support from Melissa and Team!

Melissa and her team went above and beyond in fixing my website issue! They thoroughly investigated the problem, identified the malicious file/malware, and successfully removed it. Not only did they secure my site, but they also found and eliminated unwanted content and foreign-language posts. Their professionalism, expertise, and quick response gave me complete peace of mind. Highly recommend their services to anyone in need of reliable website security and support! Thank you, Melissa and team!

2025年4月2日
自発的なレビュー
5つ星のうち5の評価

superb company

superb company. i have many domains with them. reasonable prices. very often running good promotions on domains. very nice customer support. easy interface in control panel. 100% recommended.

2024年12月10日
自発的なレビュー
5つ星のうち1の評価

I've Started to make busines with Z.COM…

I've Started to make busines with Z.COM unfortunately because of frequent server error inaccessibility my business just went off easily. i have imprinted bad impressions to my client and switch to my competitors. Invest on more reliable hosting provider. Z.COM may be cheap but you'll regret at the end. Lesson learned

2024年10月26日
自発的なレビュー
5つ星のうち1の評価

Excessive Dowtime

z.com is always down, downtime may reach up to 3 days to a week or more. their team do not have a fast response on the downtime. Customer support is poor in times of issues.

2024年10月28日
自発的なレビュー

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