Daniel was super helpful and informative in the car buying process for my old car. He was also very accomodating in rescheduling around some last-minute appointment changes. I ended up getting three i... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The process is pretty simple and saves the hassle of listing a car and dealing with private buyers. The inspection was straightforward and everything moved quickly. The final offer can be different fr... もっと見る
My experience with your company was more than pleasant!! From the first time I communicated with you I felt a welcomed sense of honesty and concern. You trusted the information I relayed to you ove... もっと見る
Initial phone call was very helpful and provided info on the process and what to expect. This was followed by the onsite review by Danielle. She was very personable but businesslike as well. She c... もっと見る
企業情報
We Buy Any Car® USA - Alexandria, VA について
当該企業による記述
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
当該企業による記述
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
連絡先
2800 Eisenhower Ave, Suite 220, 22314, Alexandria, VA, 米国
- (703) 224-8851
4.8
優良
903件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Max is the only car dealer I can…
Max is the only car dealer I can recommend for you,they will buy your old car in good price and.
2026年3月18日
自発的なレビュー
The amount quoted was nearly cut in…
The amount quoted was nearly cut in half, so that was disappointing. Also my license plates were left outside my building, not mailed back to me as promised. Now I have to go to the police to pick up my property, and take time off from work to do so.
2026年3月10日
We Buy Any Car® USA - Alexandria, VA からの回答
----Update----
Hello,
Just looping back around to thank you for speaking with Patrick. Our leadership team was thrilled we could connect with you directly and Patrick reported a positive and productive conversation.
If there is anything else we can do, please don't hesitate to call Patrick directly or email us at customerfeedback@webuyanycarusa.com.
Kind Regards,
Kevin, on behalf of webuyanycar.com
-------
Hi L. Downer,
Thank you for choosing webuyanycar.com and for sharing your feedback about your recent mobile buyer appointment. We take your comments very seriously and want to address both of your concerns directly.
First, regarding your license plates: we sincerely apologize. You should not have been told that your plates would be mailed back to you — that is not how our plate return process works and setting that expectation was a miscommunication on our part. There is no excuse, and we are sorry for the time and inconvenience it has caused you, including having to visit the police and take time off work. We are addressing this with our team immediately.
Regarding the difference between the online estimate and your final offer: the online valuation is based on the information provided by the customer. During our professional, in-person appraisal, our team identified several issues that were not reflected in the online disclosure, including:
• Front grille damaged
• Front bumper scratched (multiple areas)
• Rear bumper scratched
• Rear tailgate/trunk lid scratched
• Driver side rear door scratched
• Driver side front door trim damaged
• Check engine light illuminated
Our OBD-II diagnostic scan also revealed one confirmed and permanent fault code:
• P0430 — Catalyst System Efficiency Below Threshold Bank 2
This code indicates that the catalytic converter on one bank of the engine is not performing within acceptable parameters, which is an emissions-related issue that must be resolved before resale.
We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation.
We have logged a formal complaint on your behalf, and the Area Manager responsible for your region will be reaching out directly to discuss your experience and work toward a resolution. If you'd like to share anything further, please don't hesitate to contact our Customer Experience Team at customerfeedback@webuyanycarusa.com.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Pedro is an outstanding agent
Pedro is an outstanding agent. He is courteous and very professional. We chose We Buy Any Car because we've sold a car a few months ago and it was a very good experience. Pedro was our agent for that sale as well. The car for this sale was less than I had hoped but Pedro explained all the issues very well and provided a very fair offer.
2026年3月12日
Return customer
Return customer, this is my second time doing business with them it is a very easy process took about 30 minutes highly recommend
2026年2月5日
自発的なレビュー
We Buy Any Car® USA - Alexandria, VA からの回答
Update 2/25/2026 — Hi Madden, just circling back on this one! Your kind words about the quick, easy process and coming back for a second time really made our team's day. We noticed the review still has a 1-star rating — if that was unintentional and you get a chance to update it, we'd really appreciate it. If there is anything we can do to improve your experience, please don't hesitate to reach out to us at customerfeedback@webuyanycarusa.com. Thanks again for being a return customer!
Warmest regards,
Jeremy, on behalf of webuyanycar.com
--------------------------
Hi Madden,
Thank you for taking the time to leave a review. It sounds like you had a great experience — a quick, easy process in about 30 minutes and coming back for a second time is the kind of feedback we love to hear! Did you mean to leave a 1-star review? If not and you get a chance to update the star rating, we'd really appreciate it.
We do want to clarify that we are We Buy Any Car USA and operate only in the United States. We have no locations in Alexandria, VA matching a visit from a customer with your name, and we noticed your Trustpilot profile is based in the United Kingdom. If your experience was with the UK company of a similar name, their Trustpilot profile can be found at https://www.trustpilot.com/review/www.webuyanycar.com — posting your review there will ensure your feedback reaches the right team.
If you did visit one of our U.S. locations and we've simply been unable to match your details, please reach out to us at customerfeedback@webuyanycarusa.com with your appointment date and location so we can locate your records and make sure your kind words reach the right team members.
Warmest regards,
Jeremy, on behalf of We Buy Any Car USA
Great Service
Brendan, the rep, was professional, knowledgeable, efficient while still maintaining a friendly demeanor. I appreciated his understanding of my situation and was very kind. The whole process was transparent. I was happy with our deal knowing the age and deficiencies of my car ahead of time. I would definitely recommend this company.
2026年2月15日
Amazing
Amazing, fast and friendly customer service that was clear and thorough. Thank you for your professionalism!
2026年2月11日
I recently sold my car at We buy any…
I recently sold my car at We buy any Car. I was asked to submitinformation about my car age, model, condition and any dents. The company used my information to develop a quote. I had the option to accept or decline. I accepted and the company sent a truck to pick up my car and hand me a check. It was so simple. I would definitely use this company again.
2026年1月10日
自発的なレビュー
Excellent customer service, online quote could use work
Sherry was so friendly and helpful, and helped me get my car out of my hands 2 days after Christmas. She gets 5/5 stars!!! Wonderful customer service.
Online, I was offered $3100 as my quote, however unfortunately in person I was offered $1600. I was expecting the actual value to be lower than the estimate, but not half. A large portion of the difference came from the fact that my car had a manual transmission. It would be helpful if this were a question in the survey online and had already taken out that amount, as other online car selling services do. In the future if selling a car I don’t know that I’d use the same service for this reason.
Other than that, the process was extremely quick and painless, with all the necessary documentation processed efficiently and properly.
2025年12月28日
Thank you so much for making it easier…
Thank you so much for making it easier Sherri. I've gone to several places to sale it before and know how wonderful your service is. Thank you & you'll hear from me if anyone in my circle is interested in selling.
2025年12月27日
Quick and Easy
Sherri was very helpful in explaining the selling process and getting me the maximum profit possible.
2025年12月20日
Great service
2025年12月23日
自発的なレビュー
I needed to sell my car before moving…
I needed to sell my car before moving abroad, the process with We Buy Any Car USA was efficient from start to finish
2025年11月8日
自発的なレビュー
Straightforward conversation
Straightforward conversation. Very honest and willing to explain. Thank you Pedro!
2025年12月20日
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