Really, it was the salesperson, Jonathan Peden. He didn't pressure us at all - if there was pressure it's because he was following orders. He just supplied information, left the room when we wanted to... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Branch manager Stephen Dietrich did his best to secure a fair price for my father's car--and he was professional, efficient, and kind. (A quite rare combination, in my experience!) Note: the price I w... もっと見る
Jon was super nice and thorough. The process was quick and easy and he was very accommodating while we had some time conflicts. Overall, a good experience. We would use again in the future and also re... もっと見る
Sold my 2013 Subaru Impreza Premium Sport Wagon to webuyanycar.com in Bala Cynwyd today, and the process was super quick and easy. In addition to great customer service, Jon P., our WBAC Rep was super... もっと見る
企業情報
We Buy Any Car® USA - Bala Cynwyd, PA について
当該企業による記述
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
当該企業による記述
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
連絡先
15 Cynwyd Road, Suite 100, 19004, Bala Cynwyd, PA, 米国
- (484) 436-2217
4.9
優良
797件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Shop around first
I was TOLD to sign the contract and that they would wire the money to my account because I was TOLD if I took the check it could be a couple days wait. Well I found out that my particular account didn't accept wire transfers and that the money was returned. When I went to get the money, because they still had my vehicle. I was told that I signed a contract and that they couldn’t give me my car or anymore money until it was seen back at their bank. Even though they were on the phone with my bank and was told the money would be back in 24- 48hrs…. Even after I obtained what I was TOLD to all my bank for as written proof! Verbal proof is not acceptable. After sitting their bring turned around and around for 6hrs I was told that I still couldn’t have my car or any money until it was returned and accounted for! Still don’t have my car or any money at time of writing this
2024年11月26日
We Buy Any Car® USA - Bala Cynwyd, PA からの回答
Hi Jroc,
We just want to confirm that once the bank returned the funds they were holding we initiated a same-day ACH transfer. The funds have been delivered and we appreciate you working with Jeff to resolve this.
If you ever need to reach out, please don't hesitate to call Jeff at any time in the future.
Kind Regards,
Kevin, on behalf of webuyanycar.com
--------
Hi Jroc,
We're sorry about this situation and our team is in contact with you to assist with a resolution. We did everything we promised but your bank failed to accept the wire which put us in a difficult position as your bank is currently holding the funds. As this is a five-figure transaction, we cannot re-release the funds until funds have been returned to us but rest-assured we will get them to you as soon as we have the funds back from your bank.
We apologize that the policies of your bank, which are entirely beyond our control, caused you to have a negative vehicle selling experience. It is highly unusual for a customer's bank to reject a wire transfer and we are working hard to resolve the issue with you and your bank to restore your faith in us. Rest assured we will have this issue resolved for you and we recommend you work with your bank to find an account which meets your needs in the future.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Stephen was awesome
Stephen was awesome. Efficient and polite. Would definitely use them again
2024年11月20日
Professional, welcoming and provided confidence
D was very friendly, knowledgeable and did a great job articulating the pricing in a way that made me feel comfortable I was getting a fair deal. In reality I'm not sure if the deal was actually fair or not, however I left feeling that the outcome was a positive one for me and for your company, which is the mark of a great representative.
2024年11月14日
Satisfying experience
I was a little skeptical when I first parked outside the building. It was like an old house in an alley but once inside and I met the agent, Stephen , I felt more comfortable. He was very professional in going through the process of selling my car. After he inspected my car and gave me a quote ,which I felt was fair, I needed a few days to finalize the deal. I was down sizing from two cars to one and the car I sold was in good condition with low mileage and I hope whoever ends up with it has many years of happy motoring.
2024年11月13日
Quick and easy process
Steve was friendly and explained every step of the process. I was in and out in an hour. Super easy way to sell a car
2024年11月2日
Smooth process
Smooth process, but received significantly less than the online offer, despite listing all issues.
2024年10月31日
Quick and easy
Quick and easy, plus they are fair and tell you everything even if you don't ask.would highly recommend. And they were better than the new car dealer.
2024年10月31日
Honesty
Honesty
Courtesy
Fairness
Made for an easy good experience with the price that I expected.
2024年10月27日
District Manager does the right thing
The company was reactive and made things right. The sales rep needs further training to be upfront with customer. The district manager is doing his job.
2024年10月11日
We Buy Any Car® USA - Bala Cynwyd, PA からの回答
Update: 10/23/24
Hi Joseph,
Thanks for taking the time to speak with Carlos. We truly appreciate your business and feedback. We're thrilled we could connect with you directly and address your concerns.
If there is anything else we can do for you, please don't hesitate to call Carlos or email our customer experience team at customerfeedback@webuyanycarusa.com.
Kind Regards,
Kevin, on behalf of webuyanycar.com
--------
Hi Joseph,
Thanks for leaving a review about your experience. Our leadership team takes customer service seriously and we’d love to connect with you directly to address your concerns.
We have a 5-star rating from 50,000+ customers because we strive to offer unparalleled service to each and every customer. Your experience sounds outside the norm. We have zero tolerance for a bad attitude, and anything less than our absolute best is unacceptable to us. I have asked the Area Manager to personally reach out to you so we can learn more about your experience and listen to your feedback 1-on-1.
Regarding price, like any reputable buyer we perform a physical appraisal of every vehicle we buy. Condition plays an important role in a vehicle’s resale value and we need to take any damage into consideration when making our firm offer. We’re not worried about normal wear and tear like dings and dents, and if we gave you the impression small chips were the driving factor behind our offer, we do apologize. Clearly there was a miscommunication, and it's on us to clear the air.
Reviewing the detailed notes, photos and videos of your appraisal, it appears the vehicle was in numerous accidents including one in January 2018, another in January 2020 and a third in September of 2023. Accident history is a major red flag and will negatively impact the resale value of any vehicle.
We’re sorry we missed the mark and didn’t deliver the 5-star experience we’re known for. We believe every customer should have a positive outcome and we’ll be happy to speak with you directly. We’d love the opportunity to tackle your concerns together and restore your faith in We Buy Any Car. Please be on the lookout for our calls.
Kind Regards,
Kevin, on behalf of webuyanycar.com
Nice people to do business with.
Friendly attitude, willingness to negotiate, stress free environment.
2024年10月9日
We were helped by the branch manager
We were helped by the branch manager. He was transparent and professional though out the process. I wasn't expecting to haggle but it was quick and we ended up with a decent price.
2024年10月5日
Great Service - Fair Price
The person helping us, Steve, was great. We really liked him. We got a fair price on the car and we were in and out pretty fast.
2024年9月27日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。