We Buy Any Car® USA - Charlotte, NC Mobile Buyer レビュー 

26
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TrustScore 5段階評価の4.5

4.4

6932 North Tryon Street, University Square, Unit 7, 28213 Charlotte, North Carolina, US

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The buyer from company "Hew" was very friendly and informative. He checked over our car then made an offer that was reasonable. After paperwork, sale title transfer was complete I received payment. T... もっと見る

企業が回答しました

5つ星のうち4の評価

John was extremely professional. He did a thorough job in inspecting the vehicle. John also communicated well and arrived within the time frame that was agreed upon. Price was a little low in my op... もっと見る

5つ星のうち5の評価

Very professional transaction, Kew was very polite, thorough and detail oriented. Very organized, he was very logical in the signing of the documents, and explained all of the steps very well. It wa... もっと見る

企業が回答しました

5つ星のうち5の評価

Overall the service was excellent and would highly recommend We Buy Any Car. We planned to bring our car into the local office but the reservation request only permitted home visits for the day/time... もっと見る


企業情報

  1. カーディーラー

当該企業による記述

The smarter way to sell your car in Charlotte. We Buy Any Car's mobile service brings speed, fairness, and convenience to your door. Our buyer comes to you anywhere in the Greater Charlotte area, completes a transparent inspection, and pays you on the spot in about 1 hour. Get a free instant valuation online—no obligation. Payment by corporate check, ACH, wire, or Zelle. No upselling, no confusing trade-in math, no wasted time. All vehicle types accepted regardless of make, model, or condition. Join nearly 500,000 customers who've discovered a better way to sell. Schedule your free Charlotte appointment today.

We Buy Any Car Reviews

当該企業による記述

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

連絡先

  • 6932 North Tryon Street, University Square, Unit 7, 28213, Charlotte, North Carolina, 米国

  • (484) 519-2538

4.4

優良

TrustScore 5段階評価の4.5

26件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(26)

過去12か月のレビュー数: 7,259件

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5つ星のうち5の評価

The buyer from company "Hew" was very…

The buyer from company "Hew" was very friendly and informative. He checked over our car then made an offer that was reasonable. After paperwork, sale title transfer was complete I received payment. The car was picked up within a few days. I was pleased with the ease of the experience.

2026年10月7日
We Buy Any Car® USA - Charlotte, NC Mobile Buyer ロゴ

We Buy Any Car® USA - Charlotte, NC Mobile Buyer からの回答

It's lovely to see Hew recognized for taking such good care of you, Patricia. We're pleased you found the offer reasonable, and thank you for trusting us with your car.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

5つ星のうち5の評価

Very professional transaction

Very professional transaction, Kew was very polite, thorough and detail oriented. Very organized, he was very logical in the signing of the documents, and explained all of the steps very well. It was very well done and thank you for a great selling experience.

2026年10月11日
We Buy Any Car® USA - Charlotte, NC Mobile Buyer ロゴ

We Buy Any Car® USA - Charlotte, NC Mobile Buyer からの回答

Hi Tansukh,

We appreciate your business. It's lovely to see Hew recognized for being so organized and explaining every step so well.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

5つ星のうち5の評価

Thomas was so helpful and kind

Thomas was so helpful and kind. He made the experience of selling my car easy and hassle free.

2026年9月30日
We Buy Any Car® USA - Charlotte, NC Mobile Buyer ロゴ

We Buy Any Car® USA - Charlotte, NC Mobile Buyer からの回答

Kindness goes a long way, so it's lovely that Thomas made selling your car so easy. We're grateful you chose webuyanycar.com.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

5つ星のうち4の評価

Professional

John was extremely professional. He did a thorough job in inspecting the vehicle. John also communicated well and arrived within the time frame that was agreed upon. Price was a little low in my opinion, but overall, not a bad experience.

2026年9月26日
5つ星のうち5の評価

Bye bye mustang

Hew was a great communicator. Any question I ask he had an knowledgeable answer. A little more paper work than I expected.

2026年9月26日
5つ星のうち5の評価

Pleasant experience

The representative was very professional, explained the whole process and was very thorough. The entire process was painless. I was very pleased with the offer and accepted on the spot.

2026年9月17日
5つ星のうち5の評価

We enjoyed a stream of conversation…

We enjoyed a stream of conversation that was friendly and bordered on the personal but was not intrusive; all the while the necessary information was being obtained to make the process whirl in the background. The assessment was fully and thoroughly explained. A little bit of hardball pricing and the handshake to indicate a mutually agreeable culmination. Done deal. Kudos to “Jerry” for his professionalism and much appreciated warmth and reassurance.

2026年9月6日
5つ星のうち5の評価

Very quick process

Very quick process, my 3rd car sold to them. Very fair, I like how they break down the process of the WORTH of your car. As an older person that was very appreciated & I didn't feel like I was being scammed. I HAVE TOLD ALL WHO ARE THINKING OF SELLING YOUR CAR IN ANY CONDITION, call WEBUYANYCAR first.

2026年7月29日
5つ星のうち5の評価

SELLING MY CAR 🚗

The staff is welcoming. Ready to answer all your questions.
The service is quick and professional
There is a fair appraisal of your car and the mean of payment is easy.
I really liked it

2026年7月28日
5つ星のうち2の評価

I was quite impressed with the mobile…

I was quite impressed with the mobile agent who came to my home on time and very courteous. I could tell he was trying hard to get a great deal for me.
However not to any fault of his, I do not believe I received a fair offer for my vehicle. I knew there were some mechanical issues that I intended to discuss but there were also advantages that I believe were discounted.
I purchased the car five years ago knowingly aware that it had a salvage rebuilt title and it was driven 40,000 miles and one of the most reliable cars I have ever owned.
But I was informed in advance of the visit that a salvage title can lower the offer by 50% to 75% of the starting price and they certainly took advantage of that opportunity.
This was my second time dealing with this business and will likely be my last.
This car still only has less than 90,000 miles on it.

$700

2026年6月19日
We Buy Any Car® USA - Charlotte, NC Mobile Buyer ロゴ

We Buy Any Car® USA - Charlotte, NC Mobile Buyer からの回答

Update 7/14/2026

Hi Rick,

Thank you for taking the time to speak with our Area Manager about your customer service experience, and for your kind words about the mobile agent who came to see you.

We're genuinely sorry this didn't end as the five-star experience we aim for. As discussed, the salvage and rebuilt title carried a significant, permanent impact on your vehicle's value, and while that meant our offer couldn't reach the figure you had in mind, we hope the reasons behind it are clearer after speaking with our team.

We appreciate your business and would be glad to help again in the future.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Hi Rick,

Thank you for taking the time to share this, and for the kind words about the mobile agent who came to your home. We're glad he made a good impression and worked hard for you. We're sorry that the diminished value of your vehicle due to a total loss accident resulted in you leaving a negative review for the customer service experience our team delivered, and we're committed to making that right in any way we can.

As you noted, the vehicle carries a salvage and rebuilt title. Your vehicle's Experian AutoCheck history discloses a salvage and rebuilt title brand along with two documented accident reports, one of which involved the airbags being deployed. Independent valuation guides treat a salvage or rebuilt title as a significant and permanent reduction in market value, regardless of mileage or how reliably the car has run, and that reduction is something any buyer would have to account for, not something unique to us.

The online valuation is an estimate generated from the information provided by the customer, while our firm offer reflects the vehicle's verified condition after a professional, in-person appraisal, together with its documented history. Alongside the title, the appraisal also identified a few items that were not noted in your online valuation, including the ABS and traction control warning lights and the air conditioning blowing warm air. We also appreciate that you were aware of the title, and that our team set the expectation in advance that it would affect the offer.

We take your feedback seriously and have logged a formal complaint on your behalf. The Area Manager responsible for our Charlotte team is investigating and will be reaching out to you directly. You can also reach our Customer Experience Team in the meantime at customerfeedback@webuyanycarusa.com.

Our team works to deliver a five-star experience for every customer, and we'd welcome the opportunity to do the same for you.

Regards,

Jeremy, on behalf of webuyanycar.com

5つ星のうち4の評価

The experience was good for the most…

The experience was good for the most part Will the guy that was handling my transaction was good informative and patient. Only thing I didnt like was that you had to keep the original death certificate that was my last copy of the original and it made me upset that after showing you all the paperwork showing I was over my deceased sister estate you still tried to make a check out to a dead person because her name was on the title but I had court papers showing I override that because im the court appointed person over her estate that was time consuming and irritating so just work on that for in the future but thankfully you guys was able to get it straight and printed the check in my name and i was able to handle that properly but other than that great experience and I would use you guys again thank you

2026年6月17日
5つ星のうち5の評価

I would recommend We Buy Any Car to…

I would recommend We Buy Any Car to anyone looking for a fast, hassle-free way to sell their vehicle. The process was transparent, efficient, and much easier than I expected. Will was very courteous and kept me informed of each step during appointment .

2026年6月15日

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