We Buy Any Car® USA - Charlotte, NC Mobile Buyer レビュー 

18
TrustScore 5段階評価の4.5

4.3

6932 North Tryon Street, University Square, Unit 7, 28213 Charlotte, North Carolina, US


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had an excellent experience selling my car with “webuyanycar” they inspected my car, made me an offer, I agreed and they paid me on the spot. It was so fasted and easy that I told two of my friends... もっと見る

5つ星のうち5の評価

Very quick process, my 3rd car sold to them. Very fair, I like how they break down the process of the WORTH of your car. As an older person that was very appreciated & I didn't feel like I was being s... もっと見る

5つ星のうち5の評価

Overall the service was excellent and would highly recommend We Buy Any Car. We planned to bring our car into the local office but the reservation request only permitted home visits for the day/time... もっと見る

5つ星のうち5の評価

The staff is welcoming. Ready to answer all your questions. The service is quick and professional There is a fair appraisal of your car and the mean of payment is easy. I really liked it


企業情報

  1. カーディーラー

当該企業による記述

The smarter way to sell your car in Charlotte. We Buy Any Car's mobile service brings speed, fairness, and convenience to your door. Our buyer comes to you anywhere in the Greater Charlotte area, completes a transparent inspection, and pays you on the spot in about 1 hour. Get a free instant valuation online—no obligation. Payment by corporate check, ACH, wire, or Zelle. No upselling, no confusing trade-in math, no wasted time. All vehicle types accepted regardless of make, model, or condition. Join nearly 500,000 customers who've discovered a better way to sell. Schedule your free Charlotte appointment today.

We Buy Any Car Reviews

当該企業による記述

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

連絡先

  • 6932 North Tryon Street, University Square, Unit 7, 28213, Charlotte, North Carolina, 米国

  • (484) 519-2538

4.3

優良

TrustScore 5段階評価の4.5

18件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(18)

過去12か月のレビュー数: 7,666

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5つ星のうち5の評価

Very quick process

Very quick process, my 3rd car sold to them. Very fair, I like how they break down the process of the WORTH of your car. As an older person that was very appreciated & I didn't feel like I was being scammed. I HAVE TOLD ALL WHO ARE THINKING OF SELLING YOUR CAR IN ANY CONDITION, call WEBUYANYCAR first.

2026年7月29日
5つ星のうち5の評価

SELLING MY CAR 🚗

The staff is welcoming. Ready to answer all your questions.
The service is quick and professional
There is a fair appraisal of your car and the mean of payment is easy.
I really liked it

2026年7月28日
5つ星のうち2の評価

I was quite impressed with the mobile…

I was quite impressed with the mobile agent who came to my home on time and very courteous. I could tell he was trying hard to get a great deal for me.
However not to any fault of his, I do not believe I received a fair offer for my vehicle. I knew there were some mechanical issues that I intended to discuss but there were also advantages that I believe were discounted.
I purchased the car five years ago knowingly aware that it had a salvage rebuilt title and it was driven 40,000 miles and one of the most reliable cars I have ever owned.
But I was informed in advance of the visit that a salvage title can lower the offer by 50% to 75% of the starting price and they certainly took advantage of that opportunity.
This was my second time dealing with this business and will likely be my last.
This car still only has less than 90,000 miles on it.

$700

2026年6月19日
We Buy Any Car® USA - Charlotte, NC Mobile Buyer ロゴ

We Buy Any Car® USA - Charlotte, NC Mobile Buyer からの回答

Update 7/14/2026

Hi Rick,

Thank you for taking the time to speak with our Area Manager about your customer service experience, and for your kind words about the mobile agent who came to see you.

We're genuinely sorry this didn't end as the five-star experience we aim for. As discussed, the salvage and rebuilt title carried a significant, permanent impact on your vehicle's value, and while that meant our offer couldn't reach the figure you had in mind, we hope the reasons behind it are clearer after speaking with our team.

We appreciate your business and would be glad to help again in the future.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Hi Rick,

Thank you for taking the time to share this, and for the kind words about the mobile agent who came to your home. We're glad he made a good impression and worked hard for you. We're sorry that the diminished value of your vehicle due to a total loss accident resulted in you leaving a negative review for the customer service experience our team delivered, and we're committed to making that right in any way we can.

As you noted, the vehicle carries a salvage and rebuilt title. Your vehicle's Experian AutoCheck history discloses a salvage and rebuilt title brand along with two documented accident reports, one of which involved the airbags being deployed. Independent valuation guides treat a salvage or rebuilt title as a significant and permanent reduction in market value, regardless of mileage or how reliably the car has run, and that reduction is something any buyer would have to account for, not something unique to us.

The online valuation is an estimate generated from the information provided by the customer, while our firm offer reflects the vehicle's verified condition after a professional, in-person appraisal, together with its documented history. Alongside the title, the appraisal also identified a few items that were not noted in your online valuation, including the ABS and traction control warning lights and the air conditioning blowing warm air. We also appreciate that you were aware of the title, and that our team set the expectation in advance that it would affect the offer.

We take your feedback seriously and have logged a formal complaint on your behalf. The Area Manager responsible for our Charlotte team is investigating and will be reaching out to you directly. You can also reach our Customer Experience Team in the meantime at customerfeedback@webuyanycarusa.com.

Our team works to deliver a five-star experience for every customer, and we'd welcome the opportunity to do the same for you.

Regards,

Jeremy, on behalf of webuyanycar.com

5つ星のうち4の評価

The experience was good for the most…

The experience was good for the most part Will the guy that was handling my transaction was good informative and patient. Only thing I didnt like was that you had to keep the original death certificate that was my last copy of the original and it made me upset that after showing you all the paperwork showing I was over my deceased sister estate you still tried to make a check out to a dead person because her name was on the title but I had court papers showing I override that because im the court appointed person over her estate that was time consuming and irritating so just work on that for in the future but thankfully you guys was able to get it straight and printed the check in my name and i was able to handle that properly but other than that great experience and I would use you guys again thank you

2026年6月17日
5つ星のうち5の評価

I would recommend We Buy Any Car to…

I would recommend We Buy Any Car to anyone looking for a fast, hassle-free way to sell their vehicle. The process was transparent, efficient, and much easier than I expected. Will was very courteous and kept me informed of each step during appointment .

2026年6月15日
5つ星のうち5の評価

Easy going

Easy going, no pressure, personal approach. Fair and clearly explained assessment. Hew was great and made a somewhat stressful situation enjoyable.

2026年5月8日
5つ星のうち1の評価

Deceptive practice

Your company is a scam. To drop the offer by $1,000 a day before pickup is a deceptive practice. We definitely let our neighbors in our 1,200 home community now about how you do business.

My appointment was schedule for 4/13 and the vehicle was a 2025 Toyota Camry.
My latest valuation was emailed to me on 4/7 for $27,515. When I told the associate that I would not accept $1,000 less than the offer on 4/7, he cancelled the appointment.

2026年4月11日
自発的なレビュー
We Buy Any Car® USA - Charlotte, NC Mobile Buyer ロゴ

We Buy Any Car® USA - Charlotte, NC Mobile Buyer からの回答

Hi David,

Thank you for sharing your experience with us. We were able to match your appointment in our records after the review went up, and we want to address what happened both on the pricing question and on the experience itself.

On the offer: our published terms and conditions note that the figure in an online estimate is not held for a specific period unless we expressly make a 7-day offer at the time of valuation. When market movement does prompt us to revisit a figure before an appointment, we have internal processes for that, and more often than not, after senior review, we honor the original price. Where we fell short with you was on the front-end communication. The call center should have escalated the price change for internal review before delivering the lower figure to you and before cancelling the appointment. That step would likely have gotten us to the same place we eventually did, with the original valuation honored, but without the friction in between. We've raised this internally with the team that assisted you to make sure we close that gap going forward.

On the outcome: after the back-and-forth, we were able to honor the original valuation, complete the appointment with you on April 16, and pay you for your 2025 Camry. Thank you for choosing to sell with us despite the friction. We know what you went through to get to that point was harder than it should have been.

Several members of our team have reached out since the sale to talk the review through with you specifically, and we haven't been able to reconnect on that thread. If anything is still sitting with you, please reach senior leadership at our corporate offices directly by emailing customerfeedback@webuyanycarusa.com. The door stays open.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

5つ星のうち5の評価

Excellent service, and a fair price.

I called on Tuesday March 10,and the next day Will was here to do the appraisal on our 2006 Mustang GT. We agreed on a price, did the paper work and received the check. A simple process that took about an hour. The car was picked up the next day.

2026年3月10日
5つ星のうち5の評価

Excellent service, highly recommend

Overall the service was excellent and would highly recommend We Buy Any Car. We planned to bring our car into the local office but the reservation request only permitted home visits for the day/time we wanted so we went with that. The technician arrived at our house on time and completed the car evaluation promptly. The negotiation took a bit longer than we wanted as he had to reach back to the office each time, but we reached a fair and equitable price. Finalized the paperwork and the money was Zelle'd to us. A very easy and painless process.

2026年3月7日

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