We Buy Any Car® USA - Langhorne, PA レビュー 

799
TrustScore 5段階評価の5

4.8

200 Lincoln Highway, 19030 Fairless Hills, PA, US


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Smooth process with an appointment set. Everything was on time and Jeff did a great job explaining the process. The assessment of the car's value doesn't take that long. As expected, you never exa... もっと見る

5つ星のうち5の評価

Felix is hands down the best made the entire process very easy great service he deserves a promotion raise whatever the company can give. Outstanding process

5つ星のうち5の評価

Felix, the man from we buy any cars was very easy to talk to and try to get us as much money as you could for the car which I appreciate even though it wasn’t what we were hoping for he is an asset to... もっと見る

5つ星のうち5の評価

Meet with Felix at the Fairless Hills PA location...Very friendly and accommodating experience with him. In and out in under a hour, which was perfect. If your interested in selling your vehicle quic... もっと見る


企業情報

  1. カーディーラー

We Buy Any Car® USA - Langhorne, PA について

当該企業による記述

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

当該企業による記述

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

連絡先

4.8

優良

TrustScore 5段階評価の5

799件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(799)

過去12か月のレビュー数: 7,739

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5つ星のうち1の評価

Use as Last Resort

First, you need to get the vehicle to them. So unless it’s running ok, you better have roadside or AAA, or need to dish out towing fee. I was fortunate to have one so was able to get the car there.
You are given a “quote” on what you think you will receive for your vehicle, but assume it will be a fraction of it. After mulling over every slight imperfection and smudge, you will end up with a really bad deal. Then you get charged the “document fee”! In the end, I would have preferred to donate my car rather than do that again.
Unfortunately, I was stuck, and having to arrange another tow, waste more time and money, I did the deal. One of the rims on my car is worth 2x what I was eventually paid. Staff was very nice and polite, but definitely a predatory company! Again, I was not forced to do this deal, but circumstances prevailed.
As stated in the title…only use as a LAST resort! Do some shopping and call a few other places before doing business with these folks. Not a disgruntled customer, but trying to warn others not to make the same mistake I did. Unfortunately cannot post photos to show you what I received $101.00 for. Hope the next person has better luck by going somewhere else!

**Updated Reply to Company:
As stated, I was not forced to make this deal but would have lost even more money had I done something else at that point. As to the car being “inoperable”, it was brought over from a local Firestone auto center, where they had made repairs (can’t post photos of invoice). I didn’t have a means to drive over since I was alone driving another vehicle, so it was towed. It needed a jump, which I offered to do, but was told by the staff that they only needed enough power to read the odometer. A picture is worth a thousand words, but unfortunately it is not possible to add photos. That way readers could see the car and know exactly what I am saying here.
In fairness, someone tried to contact me regarding this, so I will be calling to have that conversation. I will again say, shop around or consider donating your vehicle before deciding on this option.

2025年1月9日
We Buy Any Car® USA - Langhorne, PA ロゴ

We Buy Any Car® USA - Langhorne, PA からの回答

Update 09.18.24

Hi zeuSman, Carlos has tried calling you several times, but we've been unable to get in contact with you to address your concerns. We value your business and want to restore your trust in We Buy Any Car. We've exhausted all efforts and kindly ask that you return the calls from Carlos or email our customer experience team directly at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com


----------

Hi zeuSman and thank you for choosing webuyanycar.com to sell your car. We have earned a reputation for operating with the highest levels of honesty, integrity, and transparency and are deeply concerned to hear this feedback. We take your feedback very seriously and have launched an internal investigation to review every aspect of the transaction.

Your online valuation estimate was based on disclosures made online on 8/17/2024 at 3:52 PM. The information submitted to us stated that the Nissan was in good physical condition but was overheating. One of the most important questions we ask is whether the vehicle runs and drives and I see that you responded yes but we later learned that the vehicle was inoperable and would have to be towed to us. As a non-runner, our offer will always be much lower than a car which runs and drives. Our team should have done a better job of setting expectations on this.

Part of our inspection process includes running diagnostic checks. If a vehicle has problems, this usually tells us how serious the problems are so we can make an appropriate adjustment to the value. The Nissan was completely on arrival, so we were unable to diagnose the issue. As we cannot assess the mechanical issues, we have to assume that the car is end-of-life. We do not typically buy end-of-life vehicles except as a courtesy to customers. Unlike a junkyard, we sell cars whole and do not have facilities to strip a vehicle for parts.

The documentation fee is a standard charge which handles the costs of processing paperwork. Our documentation fee is among the lowest in the industry and is fully disclosed online and in the valuation email you received. This should have also been covered in the confirmation call. We do record calls for quality and training purposes and will check to make sure our team followed the correct process.

Thank you for alerting us to your unhappiness with the service you received. We appreciate the opportunity to investigate to understand how we could, and should have done better in the circumstances. Above all, we are thankful for the opportunity to do the right thing to restore your faith in webuyanycar.com. Please expect a call from your local Area Manager who is handling your complaint personally.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

5つ星のうち4の評価

Pretty easy and fast process

The only problem I had was not done on purpose. Jeff was very nice and professional and informative about the process but not doing a wire transfer. I thank God for Andrew because he got everything Worked out the same day.

2024年8月6日
5つ星のうち5の評価

Jeff was absolutely wonderful...

Jeff made my experience so quick and easy. I was referred to them and I admit, I was skeptical, but I will definitely sell my cars again to them! I received more than I would from any dealer, recommend them to anyone!
Thank you very much!

2024年6月3日

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