After spending most of a day running back and forth to CarMax, even though I had an express appointment with relevant information provided in advance, they subsequently told me that the car had to... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The process was better than I anticipated. Quick call back. Connected with Osai who was excellent and explained the process. His review of the car itself was quick and seemed thorough. Osai himsel... もっと見る
企業が回答しました
The branch manager was very pleasant to work with and everything went smooth. I'd definitely use them again in the future if needed. What I liked most about this company compared to others like it; th... もっと見る
The We Buy Any Ca’s representative professional treated us. Gave us wonderful ideas regarding buying our used car. I sold it to a reasonable price. Happy to encourage my friends to sell their used/dam... もっと見る
企業情報
We Buy Any Car® USA - Manassas, VA について
当該企業による記述
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
当該企業による記述
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
連絡先
10432 Balls Ford Rd., Suite 300, 20109, Manassas, VA, 米国
- (571) 364-7286
4.9
優良
589件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Herbert was waiting for me at the lobby, the whole process was smooth, he showed me the way a car gets points for value depending on his findings, at the end I got a reasonable offer, signed some papers and was on my way.
2024年4月10日
Herbert Hernandez was very professional…
Herbert Hernandez was very professional and my wife and i enjoyed the experience. I will recommend your company to everyone I know.
Excellent Service!!!
Thank you
2024年3月30日
Fast. Easy. Fair.
Fast, easy, and fair. No hassle. Osai was professional, straightforward, and fair.
2024年3月28日
It was a easy process and the agent was…
It was a easy process and the agent was amazing. Got my check and happy with amount
2024年3月23日
The customer services made my…
The customer services made my experience great. Availability and effective action.
2024年3月24日
Knowledgeable and straight forward service
Mr. Herbert Hernandez, their branch manager was very helpful and clearly explained their process. We received our offer and check in the save visit.
2024年3月16日
Fairly easy process
Fairly easy process, just a pain because I had to drive an hour. Thought it was a low price but I get it.
2024年3月10日
It was great!!!! ✨
It was great! My representative was working on the go out of the ‘we buy any car, car’ & it made selling my car SO fast and EASY. He was very nice and personable, moved fluently. After the test drive I got my payment! 10/10 would recommend doing this over trading my car in any day!
2024年3月3日
Pedro walked me through each and every…
Pedro walked me through each and every step with great customer service. He was BORN to do THIS!!!
2024年2月29日
Pedro was professional and took the…
Pedro was professional and took the time to explain everything to me. He was polite and treated me with respect.
2024年2月29日
Helpful and friendly personnel.
2024年2月17日
Worked with Pedro on a mobile…
Worked with Pedro on a mobile transaction. He was great to work with and really went out of his way on the process. Very friendly and professional!
2024年2月4日
You must make a reservation.
Reservations are required. They are thorough and answer questions well.Friendly and professional.
2024年2月4日
Experience was great
Experience was great. Transaction was fast and fair. Pedro DeLa O, the representative that took care of us, was very polite and professional. This was the third car we have sold to them. I highly recommend We Buy Any Car if you want to sell a car.
2023年12月30日
Awesome experience and great guy!
2023年12月30日
Friendly
Friendly, quick transaction.
Bad business, not honor the prices offered. Took too much times to check the car so they can low the offer prices.
The blue book indicated the trade in amount 2,500
You offered 1,600 reasonable that why I brought to you
After checked the car about 45' he offered 500. I walked out his office and he ran after me change to 1000 How that could happened You are not honored on your prices.
2023年12月22日
We Buy Any Car® USA - Manassas, VA からの回答
Hi Mac and thank you for choosing webuyanycar.com when selling your 2002 Lexus LS. We sincerely appreciate the business and are pleased that you received friendly service from our team, but sorry that they did not deliver on our promise of a five-star experience.
Selling your car should (and usually does) take about an hour. I see that you arrived at 12:46 PM and we cut you a check at 2:25 PM. That's too long and we wanted to make it right as we know your time is valuable. Patrick, your local Area Manager, did reach out to try and find a way to provide a more positive customer service outcome. I'm sorry we couldn't find a way to give you a better outcome when we spoke.
We remain committed to giving you the same five-star customer service outcome we have provided to over 350,000 customers to date. If there is anything we can do to help, you can reach us at customerfeedback@webuyanycarusa.com or give Patrick a call.
We would have been happy to honor your online valuation estimate but I see from the information you provided online on 12/2/2023 at 7:15 PM the Lexus was disclosed as having no physical or mechanical issues. Like all buyers, we carry out checks on the car before we make an offer and there were items of damage that were not disclosed online. We provide tools on the website for you to tell us about any mechanical or cosmetic issues and recommend every customer use these tools to avoid any surprises at the branch. We always carry out a professional appraisal and any undisclosed damage will reduce the final offer.
Despite some issues with the Lexus I'm pleased we were able to cut you a check which was close to the online estimate with some small adjustments for the vehicle's overall condition and are sorry that our appraisal of the Lexus was misinterpreted as anything but a professional, transparent, and fair appraisal of the vehicle and its age, mileage and condition.
I hope we can reconnect and find a way to address your concerns but thank you sincerely, in any case, for choosing to sell to us.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。