We Buy Any Car® USA - Mentor, OH レビュー 410

TrustScore 5段階評価の5

4.8

7471 Tyler Blvd, Unit E, 44060 Mentor, OH, US


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Dorian was courteous, friendly and worked with us for an agreeable price for our SUV. Would definitely recommend your service to friends and family.

5つ星のうち5の評価

All aspects of working with We Buy Any Car in Mentor, Ohio, were excellent. Cheryl Waller, the Mentor branch manager, is knowledgeable, trustworthy, and so pleasant to work with, and she made sure to... もっと見る

5つ星のうち5の評価

Your representative Cheryl made this a stress free experience. She took the time to explain the process and made sure we understood how each process step worked. We agreed on a price and within an... もっと見る

5つ星のうち5の評価

Low ball offer. Gave every excuse as to why $10K in aftermarket upgrades was a negative... Total scam and not happy and likely will pursue legal fraud actions... UPDATED 8/4/23: The area sales... もっと見る


企業情報

  1. カーディーラー

We Buy Any Car® USA - Mentor, OH について

当該企業による記述

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

当該企業による記述

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

連絡先

4.8

優良

TrustScore 5段階評価の5

410件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち5の評価

Highly recommend

Dorian was courteous, friendly and worked with us for an agreeable price for our SUV. Would definitely recommend your service to friends and family.

2026年5月8日
5つ星のうち2の評価

I was told one price and the salesmen…

I was told one price and the salesmen immediately low balled me when he arrived so I felt like the price was give only to attract business. The car was practically new with 4,785 miles 2020 Buick Encore. It had been sitting so the battery needed a jump causing the check engine light to come on. He capitalized on that to lower the price by some thousands. We took it for aims test in which it passed with flying colors, check engine went off with two taps of the engine button.I felt as if I was taking advantage of. Not a good feeling.😩 When I called him on it he acted indignant saying he took pride in his job I’m not disputing that he works very hard for his company but not for the customers. I definitely would not recommend them to anyone I know.

2026年4月18日
We Buy Any Car® USA - Mentor, OH ロゴ

We Buy Any Car® USA - Mentor, OH からの回答

Update 5/4/2026

Hi Rosa,

Thank you again for taking the time to share your feedback. We've looked into the conversation with our team beforehand, the appraisal process, and the buyer interaction during your appointment, and we've done everything humanly possible to try and give you a positive customer service outcome. We're sorry the experience still fell short of what you were hoping for.

If there's anything more we can do, please don't hesitate to reach senior leadership at our corporate offices directly by emailing customerfeedback@webuyanycarusa.com.

Thanks again for choosing to sell your car to webuyanycar.com. We hope to have the chance to earn your future business.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

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Hi Rosa,

Thank you for choosing webuyanycar.com and for taking the time to rate the customer service provided by our mobile buyer when he visited your home to appraise your 2020 Buick Encore. We're sorry to hear that your experience did not meet expectations, and we appreciate the opportunity to address your concerns.

We want to address the concerns about our buyer's conduct head-on. Our team is expected to remain professional and respectful at all times. You should never have walked away feeling taken advantage of or that your concerns were dismissed. We take this seriously and will review how the conversation was handled.

We also want to be clear that we do not inflate our online estimates to attract business with the intention of adjusting down at the appointment. Our goal is for the final offer to be as close to the online estimate as possible, and any adjustment is driven by what we find during the in-person appraisal.

Our online estimate is based on the information provided by the customer during the valuation process. In this case, no defects were declared online. During our professional, in-person appraisal, our team identified a dent on the driver side rear door, and our OBD-II diagnostic scan returned fault code U0101 — Lost Communication with TCM (Transmission Control Module). A check engine light on its own does not affect a vehicle's value — what matters is the underlying code, and U0101 is a communication fault between the engine computer and the transmission that we, as a dealer, cannot resell a vehicle with without first diagnosing and repairing. That is what drove the adjustment, not simply the fact that the light was on.

Our team will review the appraisal notes, photographs, and diagnostic scan information to ensure the inspection was conducted correctly and that the findings were communicated to you appropriately.

We take your feedback very seriously and have logged a formal complaint on your behalf. The Area Manager responsible for our team in your area is investigating and will be reaching out to you directly to discuss your experience and find a way to restore your faith in webuyanycar.com. If you'd like to share anything further, please don't hesitate to contact our Customer Experience Team at customerfeedback@webuyanycarusa.com.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

5つ星のうち4の評価

Manager

Manager Cheryl was fantastic—very professional, knowledgeable, and polite. My only concern was not having any room to negotiate the offer that was presented to me..

2026年4月2日
5つ星のうち5の評価

Ms Cheryl W is a star.

Ms Cheryl W. was a joy to work with. She was upfront, honest, professional, and friendly. My experience from start to finish was explained every step of the was and the final transaction was fast and effortless. Thank you.

2026年3月6日
We Buy Any Car® USA - Mentor, OH ロゴ

We Buy Any Car® USA - Mentor, OH からの回答

Hi Kurt,

Upfront, honest, and explained every step — that's the standard. Happy to hear the transaction was fast and effortless.

Thanks again,

Jeremy, on behalf of webuyanycar.com

5つ星のうち5の評価

An excellent experience!

All aspects of working with We Buy Any Car in Mentor, Ohio, were excellent. Cheryl Waller, the Mentor branch manager, is knowledgeable, trustworthy, and so pleasant to work with, and she made sure to thoroughly address our questions and concerns. We are sad to have to part with our 30yo vehicle, but glad that we found Cheryl to help us ensure a clean title transfer and the next step for our beloved car. For an efficient, thorough, and convenient experience, We Buy Any Car is well worth checking out. Thank you, Cheryl!!

2025年11月6日

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