Hidden terms, broken promises and poor customer service. We used drivesimple and would not recommend them. Please check the terms very carefully and search for alternative subscription companies.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
So far DriveSimple have been fantastic, I was at my wits end with trying to organise some vans for my small business, however Ben Sharples has gone above and beyond to source what I need. He assessed... もっと見る
Absolutely great experience from start to finish. Very clear pricing and very clear terms and conditions. Sales were very clear and not pushy at all. I have had a courier company for over 8 years and... もっと見る
Couldn’t recommend high enough Ben and the team.Van was delivered very quickly and as promised - absolutely brand new .Very efficient and clear communication through the whole process . I’ll definit... もっと見る
企業情報
当該企業による記述
Vehicles for businesses, made simple.
連絡先
Kemp House, EC1V 2NX, London, 英国
- 0208 123 9773
- team@wedrivesimple.com
- wedrivesimple.com
4.1
ほぼ満足
46件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very quick turn around and simple…
Very quick turn around and simple process. Very helpful staff.
2024年11月6日
Said no deposit but now requested £1000…
Said no deposit but now requested £1000 deposit plus Comprehensive
2024年7月24日
DriveSimple からの回答
Hi Stephen,
I am sorry to hear that you are not happy with our service. After your application we ran credit checks on you, with your permission, and sadly they did not allow us to proceed with the no deposit option. To try to help you and give you an option to have a van with us without paying a deposit upfront, we put together a solution to finance a £1000 deposit contribution over 12 months with a 3rd party lender (at no cost to yourself). Unfortunately, you also failed in that 3rd party Application process and we were unable to offer you a van.
We always try to provide proactive solutions to help people get the vans they need rather than saying ‘computer says no’ but in your case we exhausted all options.
I am not sure if you would have preferred that we simply said no initially rather than trying something that could have helped you out.
Insurance is never included in our product offering (but soon we will have options to do this) so the “comprehensive was always going to be on you.
Frankly, I am not sure we deserve the 1 Star rating here given that we went above and beyond to try to help you out.
Been using for the last 3 years
Been using for the last 3 years, amazing people, happy to recommend!
2024年3月22日
Great service and prices.
2024年2月5日
Meeting Michael was really nice
Meeting Michael was really nice. He was very transparent about everything. Cars were priced well. Much cheaper than all places I've been to.
2024年1月18日
自発的なレビュー
DriveSimple have been fantastic
So far DriveSimple have been fantastic, I was at my wits end with trying to organise some vans for my small business, however Ben Sharples has gone above and beyond to source what I need. He assessed our business on an individual basis and was happy to answer any questions I had. I am grateful to DriveSimple for their quick service and looking forward to receiving the vans in the coming days.
2023年2月14日
自発的なレビュー
Ben Sharples was very assisting
Ben Sharples was very assisting, inviting and a great asset.
I will be returning with further custom
2023年2月2日
Helpful and easy
Ordered and delivered within a week. Great service from start to finish. Will be using again for next van
2022年12月6日
自発的なレビュー
So easy and great vans at competitive…
So easy and great vans at competitive pricing.
2022年9月16日
自発的なレビュー
Very efficient!
Very efficient, on time, great customer service we definitely recommend!
2022年9月20日
自発的なレビュー
Absolutely excellent service from Ben…
Absolutely excellent service from Ben and the team from start to finish. Would recommend!!
2022年9月8日
Highly recommended !!!
Couldn’t recommend high enough Ben and the team.Van was delivered very quickly and as promised - absolutely brand new .Very efficient and clear communication through the whole
process .
I’ll definitely keep using their services for a long time
2022年7月14日
自発的なレビュー
Perfect Customer Service and Fast Delivery
Today the van was delivered to me, just a day after my application was approved. That's so quick and efficient. I definitely recommend DriveSimple to everyone who is thinking about hiring a van. They have a great and high quality customer service.
2022年7月1日
自発的なレビュー
Thanks Ben for your great customer…
Thanks Ben for your great customer service. Couldn't be more pleased with my new Van and the process in getting it all finalised, the team was outstanding. what a great company!
2022年5月20日
自発的なレビュー
DriveSimple からの回答
Thanks for the great review Neil and glad you like your new van subscription.
Thanks very much to Ben
Thanks very much to Ben. He's a sales advisor. He explain everything clearly and concisely in a friendly manner. I look forward to doing business with this van hire company.
Ben Hughes painter and decorator.
2022年3月22日
自発的なレビュー
What a great company
What a great company! Excellent customer service, easy to order a vehicle online, clearly laid out and easy to understand costs which comes to one simple monthly payment, saving me time and stress. Keep up the good work DriveSimple.
2020年10月15日
自発的なレビュー
I would highly recommend DriveSimple
I would highly recommend DriveSimple. The simple process to order a vehicle online and easy to understand pricing (I had been looking for a simple monthly all inclusive price structure for a while and repeatedly frustrated by other companies over complicating it all) made it vey straightforward. And of course the team were delightful and very helpful. Overall all a good experience.
2020年10月15日
自発的なレビュー
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