Excellent customer service from Wellworking. Tasha's updates on delivery were clear and informative, down to updating me when the delivery was delayed by about 30 mins. Frank delivered the chair and w... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
herman miller chair was serviced within warranty incredibly promptly and replacement chair provided whilst I waited for the repair. Top class service! Had the office chair for 3 year now and its great... もっと見る
企業が回答しました
I bought a Herman Miller office chair. Communication was excellent and delivery prompt. It was delivered by Philip, who has worked for the company for years. Despite driving 98 miles he then carried t... もっと見る
企業が回答しました
Exceptional Customer Service: Wellworking email updates let me know what was happening and, unlike most, these were not 'don't bother to reply because nobody's reading these' emails. I replied with a... もっと見る
企業が回答しました
企業情報
当該企業による記述
Wellworking – helping you work well, wherever work is. Established in 1999, Wellworking is a trusted UK supplier of high-quality commercial office and home office furniture, committed to enhancing comfort, productivity and workplace wellbeing. Our mission is simple: to help people work better, wherever they are. We offer a carefully selected range of office chairs, desks, furniture, designer accessories and storage solutions from leading global designer brands. Always competitively priced, our furniture combines style with function to support your working life, whether you’re furnishing a corporate workspace or setting up a home office. With offices in London, Scotland and the Midlands, we deliver across the UK using our own expert team, ensuring reliable delivery, professional installation, and award-winning customer service every step of the way. As a Certified B Corporation®, Wellworking is dedicated to responsible business practices. Sustainability shapes every part of what we do, from the materials we select to the brands we work with. In line with our values, we created the Re-Lived® range, giving pre-loved, ex-display and factory returned furniture a second life. Our experienced engineers inspect, clean and restore each item to high standards, offering you a more affordable and eco-conscious way to furnish your workspace. All Re-Lived® furniture is in stock and comes with a 2-year warranty, free delivery, and VAT included in the price. Featuring premium pieces from Herman Miller, HAG, Knoll, RH, Muuto, HAY and more, it’s the perfect choice for those who want quality, style, and sustainability in one. We also offer a furniture rental service with short- and long-term options, ideal for flexible or short-term office spaces, staging for offices and homes, remote teams, hybrid working, temporary home offices, or trialling furniture before buying. Our rental range includes office chairs and desks from trusted names such as Herman Miller, all delivered and set up by our in-house team. You’ll have full support for the duration of your rental, making the experience hassle-free from start to finish. For businesses, our commercial projects team provides tailored office furniture solutions, from small office fit-outs to multi-site installations. We work with companies of all sizes to design inspiring, productive workspaces, supported by our team of ergonomic experts who can carry out workplace assessments to improve employee wellbeing. As an Authorised MillerKnoll dealer, we supply iconic pieces from Herman Miller, Knoll, Vitra, HÅG, RH, Muuto, HAY, and CBS, offering timeless design and performance that is built to last. Our commitment to service and quality has earned us a loyal client base and industry accolades, including the prestigious Furniture Provider of the Year award at the Mixology Awards and a 5 star rating from our customers on Reviews.io and Trustpilot.
Outstanding Customer Service
Helping You Work Well
We are committed to making sure all our customers have the best experience when ordering their furniture from Wellworking. Our advisors are available to offer advice on which product is best and help with the ordering process. Our own delivery drivers will deliver across Mainland UK. They can assemble your product, take away the packaging and demonstrate its features before leaving. We want to make sure your chair, desk, accessory or other piece of fumiture enhances your work or home life, as at Wellworking, we are 'Everything about working well'!
連絡先
Unit 7, Western Avenue Business Park, Mansfield Road, W3 0BZ, London, 英国
- 02031100610
- info@wellworking.co.uk
- wellworking.com
4.9
優良
2904件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very efficient service
Very efficient service, goods delivered on time and with a helpful attitude.
2026年5月8日
Wellworking からの回答
That's lovely to hear! Thank you for taking the time to share about your positive experience of ordering from Wellworking. Thank you for the five star rating also.
Great experience and goods
Professional, quick and with great customer service. Unfortunately I had to return the chair I had bought because too big but it was with a heavy heart as it was great.
2026年5月5日
Wellworking からの回答
Thank you very much for writing a review about the Wellworking service and for rating us five stars. If you need help finding a different chair just let us know and we'd be happy to help.
Absolutely delighted first time customer …
Absolutely delighted with my relived stool which is in as new condition at a fraction of the price. Speedy and personalised delivery. Highly recommended.
2026年5月13日
Wellworking からの回答
Thank you so much for the recommendation and the five star rating. We're really pleased you're happy with your Re-Lived product and that everything went smoothly with the delivery.
The chair is faulty
The chair is faulty. It was reduced price because of missing paint at end of two pieces of dowling.
But actually the entire back is loose. When I lean back it's moving. I expect it will break in next week or so. For reference (in case wondering) I'm medium build around 80kg so notputting undue pressure on the chair.
I will potentially need to return it.
2026年5月12日
Wellworking からの回答
We're sorry to hear there is a problem with the item you have ordered. Please contact us to arrange to return it. We offer free returns within 14 days of delivery.
Excellent service
Excellent service, fast with good communication of when the chair would be delivered. The delivery was on time and they clearly know their stuff.
2026年5月6日
Wellworking からの回答
Thank you very much for your kind comments about the Wellworking service. We're glad everything went smoothly with your order. Thank you for the five star rating also.
Smooth, good value
Very good price. Free and quick delivery. Everything felt smooth and I'm happy with the product! It's a vitra tip ton chair.
I ordered online.
2026年4月30日
Wellworking からの回答
We're really pleased that everything went smoothly with your order from Wellworking. Thanks for writing a review and for rating us five stars.
Excellent service
Excellent service. Friendly approach and courteous service from the delivery team!
2026年4月30日
Wellworking からの回答
That's great to hear! Thank you for the five star rating and for writing a positive review about the Wellworking service.
Herman Miller Verus TriFlex Back Jade Office Chair through Wellworking
Efficient, friendly service, thank you. Appreciated Wellworking reaching out over email to arrange delivery and accommodating my early-morning unavailability.
2026年4月29日
Wellworking からの回答
You're welcome, we were happy ro help. Thank you for taking the time to write a positive review about the Wellworking service and for rating us five stars.
Wellworking からの回答
Thank you so much for sharing such positive comments about the Wellworking service. We really appreciate you taking the time to leave a review and for rating us five stars.
Excellent all round
Excellent communication, prompt delivery and so far a great product as described
2026年4月27日
Wellworking からの回答
We're really pleased to hear everything has gone smoothly with your Welworking order. Thank you for rating us five stars and for leaving such kind comments.
Fantastic office chair
Fantastic office chair, the person that delivered it, gave very clear instructions on how to operate the various functions on the chair.
2026年4月24日
Wellworking からの回答
We're really glad you like your chair and everything went smoothly with your delivery. Thank you for writing a review for Wellworking and for rating us five stars.
Wellworking からの回答
That's great to hear! Thanks for the five star rating and for taking the time to review Wellworking.
Great customer service
Great customer service. Laura and Tasha made this an amazing experience.
2026年4月23日
Wellworking からの回答
We're really pleasaed to hear that and will pass on your comments to Laura and Tasha. Thank you for taking the time to write a review for Wellworking and for rating us five stars.
Lovely team
Lovely team, great items, smooth and quick delivery! Great overall experience :)
2026年4月15日
Wellworking からの回答
We're really glad to hear you had a positive experience buying from Wellworking. Thank you for rating us five stars and for taking the time to write a review.
Just generally good all round
Just generally good all round! Excellent product, communications and delivery. As it should be but not always the case. Top stuff
2026年4月15日
Wellworking からの回答
Thank you so much for the five star rating and the kind comments about the Wellworking service. We really appreciate you taking the time to leave a review.
Easy ordering and change of delivery…
Easy ordering and change of delivery address. Quick customer service response. Product as described
2026年4月10日
自発的なレビュー
Wellworking からの回答
We're really pleased everything went well with your Wellworking order. Thank you for taking the time to write a review and rate us five stars.
Wellworking からの回答
We're glad everything went smoothly with your order from Wellworking. Thank you for taking the time to write a review and for rating us five stars.
Wellworking からの回答
That's great to hear! We're really pleased you had a positive experience ordering from Wellworking. Thank for writing a review and for rating us five stars.
Excellent service from start to finish
Excellent service from start to finish. Top class experience.
2026年4月8日
Wellworking からの回答
We really appreciate you taking the time to write a review for Wellworking. Thank you for rating us five stars.
Good price and prompt efficient no fuss…
Good price and prompt efficient no fuss delivery; thank you
2026年4月8日
Wellworking からの回答
You are very welcome! Thank you for taking the time to write a review and for rating us five stars. We're glad you found us competitively priced also.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。