WeMakeBeds 

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5つ星のうち1の評価

Workmanship very poor looks like it was made in the dark during a snow blizzard. They Do not answer emails or phone Got a phone call saying it was being delivered on wednesday but arrived on a t... もっと見る

5つ星のうち5の評価

Am very pleased with my bed.i ordered the cloud nine kids bed in teddy boule ivory.my child is super excited for new bed.i would highly recommend wemakebeds great prices,top quality,specially there ki... もっと見る

5つ星のうち5の評価

Absolutely LOVE my bed 😍 its exactly like the picture! White teddy boucle & its perfect! Only thing delivery was late at night but was courier company fault & the bed was worth the wait late at night... もっと見る

5つ星のうち5の評価

Absolutely amazing company. My bed was delivered in 11 calendar days and assembled in 30 minutes. Very beautiful and sturdy boucle teddy curved bed in cream colour with ottoman storage. Worth waiting... もっと見る

企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

当該企業による記述

At wemakebeds, we are proud to offer top-quality, handmade beds crafted in the heart of Yorkshire in Dewsbury. Our state-of-the-art manufacturing facility, in West Yorkshire, is dedicated to producing the finest beds available. Our Milan bed frame,Parklane Ambassador,valencia bed frame,tv beds,Westminster beds are widely recognised for their exceptional quality and design and have received high rankings on the internet. We understand that everyone has unique needs and preferences, which is why we offer a wide range of options when it comes to fabric and design. Our team of experienced designers and craftsmen can design and produce any fabric bed to meet your specific requirements, and we can do so within a matter of days. Our extensive swatch of 16+ colours and fabrics makes it easy to choose the design that perfectly complements your decor. At WEMAKEBEDS , we take pride in our fast and efficient delivery times. On average, we can deliver your new bed within 7 to 10 days of receiving your order. Our team is available Mon-Fri to answer any questions you may have about our products and delivery information. If you're looking for a top-quality, handmade bed, look no further than wemakebeds. Order today or send us an email to learn more about what we have to offer. We're here to help you find the bed of your dreams!


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すべてのレビュー

(424)

過去12か月のレビュー数: 113件

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5つ星のうち2の評価

Shop around

Bed came quicker than expected, quality is fine overall but the TV mechanism isn’t for a bed and doesn’t work along side it. Just get a normal bed if you go with these guys, also you have to tell them to take their rubbish otherwise you’ll be left with a skip full of plastic

2026年4月15日
自発的なレビュー
5つ星のうち5の評価

Very helpful with questions before purchasing

Hi, just want to share my experience with WeMakeBeds. We have a child with additional needs and we looked for years trying to find a soft bed with high side. We found it on their website and ordered it straight away. We are in Ireland and it was delivered in the time suggested in the order. They were so helpful to when we asked questions before purchasing. When the bed arrived it was perfect. The delivery guys were really nice also. I would highly recommend WeMakeBeds based on our experience. Thanks

2026年2月24日
自発的なレビュー
5つ星のうち5の評価

Superb Quality and Service

Great communication. The quality of the bed is superb. I am very impressed with We Make Beds. When we come to renovating the back bedroom I will be back again.

2026年4月7日
自発的なレビュー
5つ星のうち5の評価

Bought a TV bed from here and honestly…

Bought a TV bed from here and honestly couldnt be happier. The bed itself is really solid and feels proper good quality, not cheap like some others I looked at in bradford. The TV lift works smooth and does exactly what its meant to so v happy with it.
Delivery was fine, came when they said and no issues getting it set up. Took a bit of time to put together but nothing too bad.
Overall really happy with it, looks great in the room and feels like it will last. Would defo recomend 👍

2026年4月16日
自発的なレビュー
5つ星のうち5の評価

Really impressed with my experience…

Really impressed with my experience with WeMakeBeds from start to finish. The ordering process was straightforward, and the range of options made it easy to find exactly what I was looking for.

Delivery was smooth and well communicated, which made a big difference. The bed itself is excellent quality, feels sturdy, and looks even better in person. You can tell care has gone into both the design and build.

Customer service was also very responsive whenever I had questions, which gave me confidence throughout the process.

Overall, a reliable company with great products and service. Would definitely recommend and use again.

2026年4月7日
自発的なレビュー
5つ星のうち1の評価

Dear Wemakebeds Customer Support Team,

Dear Wemakebeds Customer Support Team,

I am writing in response to your recent message regarding my order, as I feel the situation has not been accurately represented.

I have been in contact with your team for several months via Instagram, and I have clear screenshot evidence of these exchanges. Throughout this time, I have been repeatedly assured that replacement gas lift parts were shipped. However, the proof of shipment you provided shows that the delivery was attempted in the UK, while I am based in Dublin, Ireland. This directly contradicts your claim that the issue was due to Irish customs requiring my input.

At no point was I contacted by any courier or customs authority regarding authorization or additional information. Instead, it appears the shipment may have been incorrectly addressed or routed to the wrong country entirely.

Additionally, I find it inappropriate that I was asked to remove my review on the basis that it could harm your business image, especially when the issue remains unresolved. I clearly stated that I would be willing to update or remove my review once the matter was properly addressed and the correct parts were delivered.

This situation has been ongoing for far too long. I purchased a bed that is currently incomplete and potentially unsafe to use without the correct gas lift components. I now require a clear and immediate resolution.

Please confirm, without further delay:

* The correct shipping address you have on file for my order
* A new and accurate shipment of the required parts to Dublin, Ireland
* Valid tracking information that reflects the correct destination

If this cannot be resolved promptly, I will have no choice but to escalate the matter further.

I expect a concrete resolution, not further explanations.

2025年10月20日
自発的なレビュー
5つ星のうち4の評価

I recently purchased a bed from this…

I recently purchased a bed from this website and had a great experience. The ordering process was smooth and easy to follow, and the delivery was prompt. The bed itself is sturdy, comfortable, and exactly as described. I’m really pleased with the quality and value for money. I would definitely recommend this website to anyone looking for reliable furniture and excellent service.

2026年4月20日
自発的なレビュー
5つ星のうち1の評価

Misleading

Misleading. Do not buy from here.

I wouldn't go as far to call this website a scam but it is definitely purposely misleading. We received a bed but the overall quality/finish/look of it was very different to what we now realise is AI images on the website.

The bed frame looked nothing like what was advertised. The actual item was poorly finished and for the price point there was no way we were going to settle for it. That was when we looked at the diabolical returns policy... it pretty much completely contradicts itself, look at it yourself.

After a lot of (dreadful and slow) communication we finally got the seller to agree to a refund, upon doing so we did not receive funds and were completely ignored for an entire week. It was only when threatened with pursuing the refund by other means that we finally received funds.

The whole experience felt like a struggle that could have easily been avoided with basic customer service and honesty in advertising. If I knew what I was actually buying I would have never bothered.

2026年4月18日
自発的なレビュー
5つ星のうち5の評価

I am the 3rd member of my family to…

I am the 3rd member of my family to purchase new luxury beds /mattess from this wonderful company . They have an amazing selection of items on there well designed / laid out website .
Anything you require I’m sure they will have . They are very easy to deal with and offer very competitive prices .
They even have someone to put everything together .
I would fully recommend them , they are a quality company. Jason beckenham.

2026年4月16日
自発的なレビュー
5つ星のうち1の評価

I would NOT recommend this company at…

I would NOT recommend this company at all! Horrible horrible goods and such rude customer service I am amazed how are they even running. Got a bed delivered that looks nothing like their photos. So flimsy and cheap quality and when asked about it they completely ignored and denied EVERYTHING ! STEER CLEAR !

2026年4月15日
自発的なレビュー
WeMakeBeds ロゴ

WeMakeBeds からの回答

Thank you for reaching out. At WeMakeBeds, we take pride in our service and are fully committed to transparency. While we acknowledge that no company is perfect and we always welcome genuine, constructive criticism, we maintain a zero-tolerance policy regarding fraudulent activity.
​We have identified this post as one of a series of fake reviews containing identical content. As these entries provide no order reference number and the posters have failed to respond to our direct requests for verification, we are treating these as coordinated, malicious attempts to damage our reputation.
​Please be advised that we have formally contacted Trustpilot to request the relevant IP addresses and are actively monitoring the financial losses caused by this defamation. We have commenced formal legal proceedings to identify the individuals responsible, and we intend to pursue this matter in court to the fullest extent of the law.
​If you are a genuine customer who has had a legitimate experience, please contact us directly at [Info@wemakebeds.co.uk/01274010651] with your order reference, and we will resolve any issue immediately. If, however, this is a malicious attempt to defame WeMakeBeds, please be aware that we are taking all necessary legal steps to hold those responsible accountable.

5つ星のうち1の評価

Avoid at all costs! Listen to the negative reviews.

I strongly advise caution when ordering from Wemakebeds.
My experience has been a catalogue of broken promises and poor quality.

​Delivery & Communication: After the 15-day window passed, my calls went unanswered. I only received responses via text, which resulted in multiple missed delivery slots, including a bizarre 9:00 PM Sunday notification.

​Product Quality: When the bed finally arrived, it was delivered damaged and incomplete (missing the footboard). Due to the poor condition and missing parts, I exercised my legal right to reject the goods at the doorstep. I have doorbell footage of the couriers loading the rejected items back onto the van.

​The "Bespoke" Trap: The company attempts to hide behind a "bespoke/non-refundable" policy in their small print to avoid their obligations under the Consumer Rights Act 2015. Please note that selecting standard options from a drop-down menu does not make an item bespoke, and a "non-refundable" policy is legally void when the item delivered is damaged or not as described.

​Post-Sale Support: Since the rejection, the company has been unresponsive, forcing me to involve my finance provider and bank to recover my funds for an item they have back in their possession.

​Save yourself the stress and the financial headache—shop elsewhere.

Edit #1:

Since writing this review, Wemakebeds has actioned a refund and cancelled the order. They asked me to remove the review and they would compensate me to do so. The review stands. I'll take no monetary offer if my review helps people to make a justified decision to order from this company.

With regards to the non refundable part of my review, it clearly states in their ts and cs and I quote "All bed are bespoke are non refundable." Apparently this only applies to SOME beds and not ALL as stated in their ts and cs.

I told Wemakebeds I will only edit my review to say my issue has been resolved, finally, and that I will not remove my review for personal monetary gain.

Wemakebeds say I should have emailed to chase a refund, however, the mobile number found on their very own homepage is the way I have been in contact with them, when they choose to reply. If I needed to email, they should have clarified this during our conversation over text message. Instead, they choose to ignore the messages.

If you require a refund, do not hesitate to contact your bank, finance company or other method of payment. You are entitled to a refund, backed by UK laws if the bed is not as advertised, damaged or incomplete.

If you are unfortunate enough to deal with this company, I wish you luck.

Go elsewhere.

2026年3月30日
自発的なレビュー
WeMakeBeds ロゴ

WeMakeBeds からの回答

Thank you for your feedback. We appreciate you taking the time to share your experience.
​We would like to acknowledge that this is a genuine review regarding a specific order, which stands in contrast to several recent fake negative reviews we have been targeted by. We take all customer concerns seriously and would like to address the points raised to ensure clarity for all our customers.
​Regarding our returns policy, we want to clarify that our "non-refundable" policy applies specifically to items manufactured to special, non-standard dimensions requested by the customer. It does not apply to standard-sized products ordered from our website. We regret if there was any confusion regarding this distinction in our terms and conditions, and we are currently reviewing our documentation to make this clearer for all future shoppers.
​We sincerely apologize for the communication difficulties and the issues faced during the delivery process for your order. Providing a smooth experience from order to arrival is our priority, and we clearly fell short in this instance. While we have processed a full refund and cancelled the order, we understand your frustration regarding the time and effort required to resolve this.
​Regarding our communication channels, we recommend that all formal support requests be directed to our official email address. This ensures that every inquiry is logged, tracked, and handled by our support team in a timely manner, preventing the delays you experienced via text.
​We appreciate you confirming that your refund has been issued. We strive to provide quality products and service to all our customers, and we are using your feedback as a constructive tool to improve our internal processes.
​Wemakebeds Customer Support Team

5つ星のうち4の評価

Excellent service from we make beds…

Excellent service from we make beds fron start to finish the bed was put together well and i even clicked wrong payment method and they were still able to put me in the right path and trusy me to do a payment plan bed quality and material very good and matress is very comfortable deffo recommended

2025年4月25日
自発的なレビュー

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