WeMakeBeds 

Ordered a luxury bed from them with increased head board and bed frame, turned up well packaged and protected, had little issue with bed frame height but we make beds was very quick in replacing the correct sized part. A well built bed, would recommend, even brilliant after sales when I had an issue.

First the positive. The bed is mostly as I ordered, seems solid and I’m happy.

Now the negative - communication is dire. I emailed a few times asking about ETA for delivery and got no acknowledgment. I got a text the day before to tell me delivery would be the next day! This short notice is Not ideal when you need to be home to take delivery.

I paid extra to have the tall headboard split. It wasn’t. When I called I managed to get someone on the 4th go and was told they would collect Saturday and deliver a new one Wednesday. Waited in all day Saturday, called and texted and no one came and no one acknowledged me. Tuesday I get a text they will deliver the new headboard tomorrow.

Overall - I wouldn’t use again because of the lack of customer service. I’ve had to go to PayPal to claim back the extra I paid to have the headboard split - this should have been refunded by the company voluntarily as they made the mistake.

I looked at alot of bed companies, and kept coming back to wemakebeds. I called them a couple of times, trying to work out which style would work for me. I was looking at getting a very wide headboard and wanted to know how to work out the plug socket, and they explained how they can cut out the socket size. I chose something else. I am so happy with my customised king size bed, I also ordered the end of the bed blanket box. The quality is outstanding, the price was amazing and the whole experience was 10/10. I will definitely be ordering again. Thank you.

Nice bed and mostly sturdy however the divan ottoman just does not fit in the bed and the frame will not come together level with one another meaning they can’t be secured properly for when lifted etc
The bed comes with no instructions & some of the parts are self explanatory but not all.
The company have poor communication which is unfortunate for me as the issue can not be resolved without a reply.

If the issues that I’ve had hadn’t occurred this review would be an outstanding one.

Had my bed delivered from here and the head board that was sent was the wrong shape. After contacting the company - they had the correct headboard sent out within a day. Delivery service was excellent!

DO NOT USE THIS COMPANY. They delivered a faulty headboard in July 2025, it is now January 2026 and they still have not replaced it and are ignoring all comms. Not a trustworthy or even legal company as they are not adhering to consumer rights.

I’ve had two stunning beds and a panel from these guys over the 18 months and never been let down in anyway. Every item was absolutely perfect, precision workmanship and stunning designs. Delivery is very quick. Will only use We Make Beds in the future.

Communication was excellent both before purchase and after. I was given a 5–12 day delivery window and the bed arrived on day 6, very well packaged. There was a slight issue with the courier, but one phone call to We Make Beds and it was promptly rectified. The bed is exactly as described and of lovely quality. I’m very pleased with both the product and the service, and wouldn’t hesitate to use them again.

Excellent! Delivery on time, bed is perfect, needed help assembling and phoned and got immediate response, would recommend highly

The first time they came they sent me the wrong headboard and base. But I got in contact with them and they replied quickly and got the issue fixed. They came again and unfortunately the base was damaged in transit. Again, got in contact and they were happy to replace it. I also asked for wingbacks on my bed. When the first one came, they were quite thin. Got in contact with them and they were happy to alter the thickness of the wingbacks free of charge. Now the headboard and base is perfect and I’m very happy! The bed is well made and looks great.

I loved the fact that you could design your own bed. The company initially delivered a bed that was the wrong colour but without hesitation set to work on making a new one for me.
The lads delivered it yesterday and set it up.
It was all very well packed up.
They did a great job
I'm very happy with my much needed storage in the base.
Well done Wemakebeds!

Delivery was prompt and efficient, even after we ordered the wrong size - it was no trouble, and within a week a replacement was delivered - super speedy to assemble and extremely smart-looking bed - and very comfortable to boot! Thanks guys, highly recommended!

Absolutely in LOVE with our new bed. The quality is phenomenal and especially for the price.

We searched high and low to find the right bed and I’m so glad we found ‘we make beds’. After having beds brought online before we were sceptical about the quality but we are honestly so happy with the quality and comfort of the bed.

Right from ordering up until our delivery we were kept informed. They made sure we were happy with our choice of style / colour and nothing was too much trouble.

When our bed arrived the headboard wouldn’t fit upstairs as my partner didn’t measure it correctly, I got in contact and they were extremely helpful and accommodating to make sure we got a new headboard in a smaller size that fit up the stairs, considering this was our fault for not getting the correct measurements!!

Will definitely be using these guys again as we are decorating our spare room and we will definitely be recommending them to family and friends.

Thank you so much!☺️

When I first received the beds there was some issues but after getting in touch and getting a response within seconds all issues was solved and now I have an absolutely amazing bed that I love! Would definitely recommend buying from them

Great company and great beds! Very helpful customer service and speedy delivery with very helpful staff! Ordering second bed now! Will not go anywhere else now

Not worthy of a 1 star. Avoid company at all cost.
Where do I start, purchased a teddy boucle bed luckily through PayPal, taken money twice after contacting company he was very rude.
Then I got money back.
Got a phone call at 6.30 at night 1 evening saying your bed will be delivered within the hour, after having no details saying when it’s gunna be delivered.
On arrival, the packageing was all dirty and damaged so I had to clean before it entered my home,
Then I realised instantly that it was ripped on the back of the headboard, again contacted the person on what’s app and he initially said, it’s against the wall, you won’t be able to se it. Then said he will replace. I continued to look at the rest of the bed, it had black marks all over the material. Very easy to see cause the bed was white. The 2 side boards that go down each side of bed, was different colours. He called me a lier and said it wasn’t. It was my eyes.. the material was cheap and not worth over £600 what I paid.
I didn’t like the way everything was happening, I asked straight away for him to collect bed and I wanted a refund.
I proceeded to make a claim through PayPal and he contacted me straight away and basically said since I’ve reported his company to PayPal, he wasn’t going to be helpful at all now. He told me to close the case and he then would help, but PayPal told me not too because if I had closed the case and he refused to pay me back, there’s nothing I could do about it. Which I think that’s what his intentions were.
So after PayPal fighting my corner, he sent a company to my house on a Sunday afternoon, again with no notice at all saying there coming to collect the bed between 8.30/10pm, I was abit annoyed but thought I just want it gone, the delivery man then again contacted me and said put the bed outside and we will be there approx 11.30pm which I wasn’t willing to do cause then if it got damaged it would be a reason not to pay me out.
So I refused them coming being so late, i then contacted the company back and asked for him to re-arrange the pick up. They came another day but again tried to cancel on me. The man who owns the company said he uses a 3rd party company to make the deliveries and pick ups. Not good at all. I will never use a company like this again. From start to finish. A nightmare. I think I only got my money back cause I paid through PayPal, otherwise he would have done anything to rip me off.
Avoid avoid avoid

No response to damage to two parts of the bed from delivery. Very surprised that the plush velvet bed wasn’t in cardboard and only plastic.
Emailed them 3 times about the damage, no reply. Will be taking it further if no response to my next email

Absolutely brilliant company. I ordered a super king TV bed and the quality is fantastic. The customer service and communication were excellent—they helped me choose the exact fabric colour I wanted, and the bed was delivered within just 7 days. I wouldn’t hesitate to recommend this company to anyone.

Absolutely amazing from start to finish.
Customer Service incredible and both times have ordered beds they are beautiful and solid.
Had both of my beds for 4 years and still as new as the day I got them and ordering another now for my mum. Thanks we make beds!

Just got my bed delivered 10:10 I’m so in love with the bed! Strong sturdy well worth the price. Communication excellent. I will definitely recommend to my friends.