WeShare Health レビュー 

Alex was very helpful in addressing all of my onboarding questions and checking coverage at my various doctor offices!

Customer Service top tier. highly recommended.

Alex Chavez was very helpful in explaining some shortcomings to the website and assisted me in correcting our records. I would have made it 5 stars but your website does not allow me to alter my grandson’s account. As a minor he cannot have access.

The surgery center that I will be using told me that I had to pay the Medicare deductible in cash the day of the surgery. I explained that I had coverage with We Share. Fortunately Seth had called me earlier in the day to tell me that they will be paying the surgical center and there would not be an issue and that if there were any questions they should call him. At my insistence they finally did a three-way call. Seth was amazing. He was calm and assured and was willing to stay on the line while a supervisor was called to join us. After he explained the procedure to her she acknowledged that they would be able to do that and that I could have my surgery as scheduled. I am beyond pleased with the calm pleasant way that Seth dealt with some rather agitated ladies on the other end. I am confident that if I have any issues in the future I can pick up the phone and Seth will be there to help me. Thank you we share for hiring such amazing personnel.

I had a wonderful call with Alex Chavez. He answered all my questions kindly and with care. I felt well taken care of!

First and foremost, my problem was solved by the end of the conversation. What was done well? Rather than waiting on hold, I left my call back number, taking a chance, because I Never do this, but I was called back within one minute. Sara listened to my problem, which was a bill that was out of the ordinary and I was getting no help from the provider organization; Sara, with my permission, placed me on hold while she called the billing entity and got the whole problem solved where the entity would submit the bill to UHSM and not to me. The is all occurred within 5 minutes. She went above and beyond by most of the industry standards. Never do you find someone that will take care of you right on the spot. Very much appreciate her and am so satisfied.

Antoinette answered my questions and took care of my issue quickly and easily.

When I lost my job I also lost my insurance. Cobra was extremely expensive. I needed an alternative to insurance because it was so expensive. My research led me to UHSM. What an absolute great choice it was. From signing up through total hip replacement. Everyone has been so helpful. I would and have recommended it to anyone and everyone. Thanks so much UHSM.

Conversation with Ms. Sheila was very nice. As someone who speaks with multiple people a day it was refreshing to speak with someone who I could actually understand and converse with.

NaTausha was very helpful! she was prompt and had great communication. she was also very kind and knowledgeable.

Alex Chavez was super friendly and extremely helpful in assisting me to find in-network providers and answering all of my care-related questions!

Antionette was excellent and answered all of my questions and is going to follow up on other things we discussed which is amazing! Love this company and their staff!

The customer support rep Missy was very courteous and helpful in resolving an ongoing billing issue. I felt a lot better after the call.
Thank you!

Don Shields was so pleasant to speak to. He was extremely helpful and happy to assist me with my needs and questions. Thank you Don :)

Shelia was very personable and knowledgeable

Yesterday I called.. usually not my best experiences
But, yesterday Missy did what she said she would do 🙌🏽
Today Chris was able to assist me with what had been done. Along with I’ll get a reminder as things progress.
Thsnk you Chris and Missy for hearing me and doing your best and YOUR FOLLOW THROUGH to resolve this matter 🙌🏽💙💃🏾

Don was very helpful, patient, courteous and answered all of my questions in an efficient and timely manner.

Missy was fantastic! She not only explained in detail the info I needed, she made a call to make sure it was all taken care of!