Western Fuel ロゎ
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Western Fuel レビュヌ 

1,477
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TrustScore 5段階評䟡の4.5

4.7

暖房甚灯油の提䟛業者
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5぀星のうち5の評䟡

I have recently had a new oil tank installed. From the inspection of my old tank, through to the installation of the new one, I cannot fault Western Fuel and its staff. All have been efficient, courte... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

First time I've ever ordered fuel oil. Western Fuel was the best price I could find. I'm not tech savy but ordered on line. The site was easy to navigate and easy to make the ordered. Western... もっず芋る

5぀星のうち5の評䟡

Decided to have my boiler serviced this year by Western Fuel, so glad I did. They provided a brilliant service. Engineer Kameron turned up on the dot and gave boiler a thorough service. He noticed my... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We always get excellent service from Western Fuel, whether that's an oil delivery or our boiler services. Our engineer Matt is knowledgable, friendly and knows how to keep our boiler going! We have t... もっず芋る

䌁業が回答したした

䌁業情報

  1. 暖房甚灯油の提䟛業者
  2. ・
  3. ゚ネルギヌ提䟛業者
  4. ディヌれル燃料提䟛業者
  5. ボむラヌ・暖房サヌビス
  6. 燃料提䟛業者

圓該䌁業による蚘述

Western Fuel is the South West’s leading, independent heating oil and fuel supplier business based in Bridgwater, Somerset. With over 35 years of experience in the industry, providing a fuel delivery service that is second to none, we have acquired an excellent reputation as competitive and reliable fuel distributors for the region. Understanding the needs of our customers from different fields, we strive to exceed their expectations.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

1477件のレビュヌ

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4.7

すべおのレビュヌ

(1,477)

過去12か月のレビュヌ数: 67件

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5぀星のうち5の評䟡

0il delivered within time frame


0il delivered within time frame advised.
Driver helpful. knowledgeable and pleasant.

2025幎1月21日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Afternoon Sue,

Thank you for this kind review. We pride ourselves on our customer service and are delighted that you found our driver helpful, knowledgeable and pleasant. We hope to deliver to you again next time you need fuel.

Have a lovely day! -JS

5぀星のうち5の評䟡

Excellent service

Your delivery driver was very patient (to let our neighbours leave by car for their school run) as he had to move his truck just as he was ready to deliver the oil. He filled the tank as requested.
My only (very minor) complaint was the print quality on the delivery ticket was very faint.
Thank you to all.

2025幎1月22日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Afternoon Stephen,

Thank you for your kind review. Our drivers do their best not to inconvenience other people whilst out delivering and to accommodate our customers requests. We are pleased you appreciated their patience.

I do apologise for the print quality on the delivery ticket. The ribbon on the machine probably needed changing. If you would like a clearer one for your records, please email us and we can send you one.

Have a great day! - JS

5぀星のうち5の評䟡

WF replaced Watchman

WF installed a new oil tank just over a year ago but Watchman WiFi app was faulty and showed incorrect readings. WF came to replace Watchman at no extra cost (which indeed I expected them to having paid a lot for tank supply & installation).
Always efficient and polite.

2024幎10月1日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Afternoon Alexandra,

Thank you for your great review! We are pleased we could resolve this issue for you and that you were impressed with our team's attitude and efficiency. I have passed your feedback on to management.

Have a lovely day! -JS

5぀星のうち5の評䟡

Excellent service from order to


Excellent service from order to delivery, as usual

2025幎1月20日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Afternoon Sue,

Thank you very much for your nice review. I am so pleased that you were impressed with our service. We hope to deliver to you again next time you need fuel.

Have a great day! -JS

5぀星のうち5の評䟡

Job well done


I'm very inquisitive about all things technical. Harry the engineer was very professional and tidy, friendly and informative. Job well done, thank you

2025幎1月22日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Morning Glenn,

Thank you for your lovely review. We are delighted that you were impressed with Harry's knowledge and professionalism. I have passed your feedback on to management.

Have an excellent day! -JS

5぀星のうち5の評䟡

Quick and efficient delivery as always

Quick and efficient delivery as always. Very good service.

2025幎1月20日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Afternoon,

Thank you for your kind review. We pride ourselves on our efficiency and are glad you were impressed. We hope to deliver again to you in the future.

Have a lovely day! - JS

5぀星のうち5の評䟡

Late delivery

I inadvertently missed replying to the email asking if we wanted a delivery with our group delivery service.
When I realised that I had left the reply too late I telephoned and we received a delivery within a couple of days.
We appreciate this good service.

2025幎1月18日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Morning Nancy,

Thank you for your excellent review. I am pleased that you were impressed with our promptness and service. We look forward to hopefully delivering to you again in the future!

Have a great day! -JS

5぀星のうち5の評䟡

Boiler Service

Boiler Service carried out on time and efficiently
have booked for next year

2025幎1月14日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Morning Margaret,

Thank you for your kind feedback. We are pleased that you were impressed with our service and look forward to next time we tend to your boiler.

Have a lovely day! -JS

5぀星のうち5の評䟡

Quick and easy


Thank you for a quick and easy delivery. Ordering from your website was easy pain free.

2025幎1月18日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Afternoon,

Thank you for your kind review. We are delighted that you were impressed with our ordering process and delivery service! We hope to deliver again to you next time.

Have a lovely day! - JS

5぀星のうち5の評䟡

Fantastic service

Fantastic service. Split in the oil tank was identified during a visit to deliver heating oil. Within a week the replacement was fitted. The team carrying out the work were a delight. Professional, personable, helpful. All round a very positive experience. Thanks to all involved

2025幎1月10日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good morning Tracy,

Thank you very much for your kind review. We are so pleased that we could resolve this problem for you and that you were impressed with our tank team's service. I have passed your feedback on to management.

Have a lovely day! -JS

5぀星のうち5の評䟡

Delivered within 24hrs of order

Delivered within 24hrs of order. Very fast, easy transaction. Thankyou👍🏻👍🏻👍🏻

2025幎1月18日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Morning Ben,

Thank you for your great review! We pride ourselves on our promptness and are delighted that we could get to you so quickly. We hope to deliver again to you in the future!

Have an amazing day! - JS

5぀星のうち5の評䟡

Great service

Great service. It really helps when you can book an AM or PM delivery. Polite staff able to answer phones on a Saturday morning is awesome. Well done Western Fuel!

2025幎1月18日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Morning David,

Thank you for your lovely review. We pride ourselves on our customer service and do our best to fit around our customer's schedules. We are glad you were impressed.

Have a great day! -JS

5぀星のうち5の評䟡

We ran out of oil and they managed to


We ran out of oil and they managed to squeeze in a next day delivery which was a life saver. Great service.

2025幎1月18日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Morning Dan,

Thank you for your kind review. We are glad we could help you out last minute and pleased that you were impressed wit our service! We hope to deliver again to you in the future.

Have a great day! -JS

5぀星のうち5の評䟡

Excellent service nothing was too much


Excellent service nothing was too much trouble very quickly delivered the Oil then kindly closed the garage door from me.

2025幎1月17日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Morning John,

Thank you very much for this excellent review. We pride ourselves on our promptness and customer service and are glad you were impressed. We hope to deliver again to you next time.

Have a lovely day -JS

5぀星のうち5の評䟡

Once again A +++ delivery and service

Once again A +++ delivery and service

2025幎1月17日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Morning Mrs Keedwell,

Thank you ever so much for your kind review! We are so pleased that you were impressed and look forward to delivering to you again.

Have a great day! - JS

5぀星のうち5の評䟡

Great service

Great service, polite driver, happy to chat for a few mins, usual good service. See you again soon.

2024幎12月16日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Morning Steve,

Thank you for this great review! We are so pleased that you were happy with our driver's service. I have passed your feedback on to the team. We look forward to delivering to you again in the future.

Have a lovely day! -JS

5぀星のうち5の評䟡

Western Fuel Domestic Boiler Service

WF Engineer, Harry, attended my mother's property in Jan 2025 to perform an annual boiler service. He was friendly, professional and thorough - and found faults the engineer Rob we'd had the previous year (who wasn't from Western Fuel!) should've found and rectified on his visit, as the lower flexi hoses and pump had been clearly leaking for a very long time.
WF are not the cheapest service by any means, but you get what you pay for. I'd pay the £ extra every time to have piece of mind and total confidence that the boiler was working correctly after a Western Fuel service visit.

2025幎1月14日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Afternoon Maureen,

Thank you for your lovely review! We are delighted that you were impressed with Harry's attitude and engineering skills. You can always trust that you get what you pay for when it comes to our servicing. Our OFTEC qualified engineers are as thorough as possible and have extensive knowledge about boilers and tanks.

Have a lovely day! - JS

5぀星のうち5の評䟡

Emergency Call-out - fantastic service

Jack took my call and after a short wait on hold was able to arrange an engineer for within the hour on a Saturday. Harry arrived within 25 mins of me making the call. He was polite and quickly ascertained the issue - a faulty photoelectric cell. He fixed the issue and then stayed to make sure the system was working properly before he left. He explained everything clearly. A credit to your company. Thank you to both Jack & Harry for their excellent service.

2025幎1月18日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Afternoon Helen,

Thank you for this excellent review. We are pleased that you were impressed with Jack's customer service and Harry's engineering skills and professionalism. Our engineers are OFTEC qualified and therefore have extensive knowledge on boilers and heating systems. I have passed your feedback on to the team.

Have a lovely evening! -JS

5぀星のうち5の評䟡

Always an easy fuss free service

Always an easy fuss free service. Drivers are courteous and efficient.

2025幎1月13日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Morning Jonathon,

Thank you for your lovely review. We aim to make the ordering process as simple as possible for our customers and pride ourselves on our efficiency. We are delighted that you were impressed!

Have a wonderful day! -JS

5぀星のうち5の評䟡

We’ve always had a great experience


We’ve always had a great experience with Western Fuels, quick delivery and they always send an email the day before then a confirmation message to say it’s been delivered. Lovely customer service and the delivery team are always so friendly and professional.

2025幎1月10日
自発的なレビュヌ
Western Fuel ロゎ

Western Fuel からの回答

Good Afternoon,

Thank you kindly for your lovely review. We are pleased you appreciate our prompt delivery, communication and customer service. We look forward to delivering again to you in the future!

Have a great day! -JS

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