The fact I could speak to a real person There was an error in the dimensions online and they weee able to rectify for me immediately and said theyâd report this back to be changed. This would have... ãã£ãšèŠã
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Excellent service from start to finish. The team kept me informed and updated from order to delivery. There had to be a slight change to my order which was handled by Baz, he was polite professional... ãã£ãšèŠã
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About £100 less than my Buckinghamshire based independant chain of builders' merchants, electrical and plumbing supplies (G&S) and told the same shower tray was out of stock. Westside delivered... ãã£ãšèŠã
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Competitive price for tap we wanted. Delivery on time. Item in perfect condition. Strangely not giving 5 stars as we had no issues and other reviews state problems with CS after goods were faulty etc... ãã£ãšèŠã
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Westside Bathrooms ã«ã€ããŠ
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Westside Bathrooms, launched in 2019, draws on over 40 years of industry experience from our founding family business established in 1982. Our online platform extends our reach, providing customers across the UK with competitive prices on high-quality bathroom products from top manufacturers. Whether you're upgrading part of your bathroom or designing a new one, we supply everything from radiators and taps to shower doors and basins. Trust Westside Bathrooms for all your bathroom needs, backed by decades of expertise.
Shop Showers Shop Wetrooms Shop Radiators Shop Vanity Units Shop Shower Trays Shop Toilets & Basins
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Westside Bathrooms, Office 2.20, Telegraph House Business Centre, 80 Cleethorpe Road, DN31 3EH, Grimsby, è±åœ
- 01472 266100
- info@westsidebathrooms.co.uk
- westsidebathrooms.co.uk
4.8
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At the point of ordering We wereâŠ
At the point of ordering We were informed a 6 week delivery - start of October 2025 / delivery date estimated beginning of January 2026, only communication was when we chased the retailer, we were informed it was a manufacturing issue , not good enough , we had to put cancel and reschedule our bathroom fitters twice - make your own mind up but we would not use this company again
2025幎12æ18æ¥
Westside Bathrooms ããã®åç
Good morning,
We are disappointed to hear that there have been issues and delays with the delivery of your order.
We have investigated the circumstances surrounding the issue with your order. As you were aware, the Nuance Waterproof 1200mm Shower Boards in Grey Paladina were being discontinued, and there was limited stock available for this item. This had to be ordered as a special order, which had a four- to six-week lead time.
During the month of November, we contacted you to advise that there was a further delay with the shower boards. At your request, we then re-arranged delivery for the 15th December. On the 15th December, we were then advised of a further delay and that the shower boards would not be available until January 2026.
We can only apologise for the inconvenience and delay due to the manufacturer. We can assure you that we are doing everything possible to ensure your order is delivered.
We appreciate your feedback.
Kind regards
The team a Westside Bathrooms
Clear details and very fast delivery ofâŠ
Clear details and very fast delivery of goods. Well packaged to prevent damage.
2025幎12æ4æ¥
Westside Bathrooms ããã®åç
Good morning,
Many thanks for your recent review. We are pleased to hear that your order was well packaged and that delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Goods arrived as planned and in goodâŠ
Goods arrived as planned and in good condition.
2025幎12æ4æ¥
Westside Bathrooms ããã®åç
Good afternoon,
Many thanks for your recent review. We are pleased that your order was delivered on time and in good condition. We hope you enjoy your new Bristan Quadrato Brushed Brass & Gunmetal mixer showers. We appreciate your feedback.
Kind regards
The Team at Westside Bathrooms.
Westside Bathrooms ããã®åç
Good morning,
Many thanks for your recent review. We are pleased that you found our prices competitive and that you received excellent customer service from our sales team. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Westside Bathrooms ããã®åç
Good morning,
Many thanks for your recent review. We are pleased that you received excellent customer service from our sales team, and that your order was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Quick delivery
Quick delivery, well packaged brushed brass niche box.
Beautiful quality product.
2025幎12æ5æ¥
Westside Bathrooms ããã®åç
Good morning,
Many thanks for your recent review. We are pleased to hear that your new Scudo shower Niche was well packaged and that your order was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Showers to you.
Wrong towel rail sent
I ordered a white electric towel rail for my bathroom. Instead I was sent a chrome one. Westside insisted that I send them photos to prove that the towel rail was indeed chrome.
Then it insisted on me returning the rail before it would replace it. This delayed my builders by ten days. Not impressed.
2025幎12æ4æ¥
Westside Bathrooms ããã®åç
Good morning,
We are very sorry to hear that you received the incorrect electric towel rail.
Upon investigation, it is our standard practice to request photos of what you have received. This is to determine if the order was mispacked by the manufacturer or if there was an issue within our company. We also apologise for the towel rail having to be returned before the correct towel rail can be sent. We do have the option to offer a shadow payment for the correct towel rail to be sent, while the incorrect towel rail is collected. Once we had received the incorrect towel rail, we would then refund your shadow payment back to your credit / debit card. We appreciate that this would not be an ideal solution to the issue, but this would ensure that the correct towel rail would have been delivered quickly.
We would like to apologise for the fact that this caused a delay with your builder, hope that your new Smedbo White Electrical Tree Towel Warmer fully installed and working.
Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Excellent service delivered next dayâŠ
Excellent service delivered next day after being let down by a different supplier would definitely recommend.
2025幎12æ4æ¥
Westside Bathrooms ããã®åç
Good morning,
Many thanks for your recent review. We are pleased that you received excellent customer service from our sales team and that your order was delivered the next working day. We hope you enjoy your new Scudo Bravo radiator. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Really good website found what I wasâŠ
Really good website found what I was looking for straight away good price and such quick delivery
Kept me informed by email packaged items perfectly excellent service would certainly recommend
2025幎11æ27æ¥
Westside Bathrooms ããã®åç
Good morning
Many thanks for your recent review. We are pleased that you found our website easy to use and that you found our prices competitive. We are also glad to hear that you had great communication via email and that your order was well-packaged. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Quality of item
I was kept up to date of the progress of the order. Really pleased with the quality of the door. Would happily buy from you again.
2025幎11æ18æ¥
Westside Bathrooms ããã®åç
Good afternoon,
Many thanks for your recent review. We are pleased that you had excellent communication with our sales team and that you are happy with the quality of your new Lakes pivot shower door. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Westside Bathrooms ããã®åç
Good morning,
Many thanks for your recent review. We are pleased that you received excellent customer service from our sales team. We hope you enjoy your new Miller Classic Corner Soap Basket. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Bristan Silhouette taps
High quality product supplied by high quality suppliers.
Very prompt response and despatch. These people are excellent as I received these taps 2 days before forecast date. Will definitely use again.
Terry.
2025幎11æ11æ¥
Westside Bathrooms ããã®åç
Good afternoon,
Many thanks for your recent review. We are pleased that you happy with the quality of your new Bristan kitchen sink mixer. We are also glad to hear that your order was delivered promptly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Does not inspire confidence
Purchased expensive Taps, Tavistock instructions mentioned a seal had to be removed using an Allen key provided which was not there.
I took a picture of the instructions to prove it and their response was that they contracted Tavistock who told them that the instructions are out of date and no Allen key will be provided, Westside accepted this and said they canât help any further,
2025幎11æ7æ¥
Westside Bathrooms ããã®åç
Good morning,
We are disappointed to hear that you did not receive the Allen key with the delivery of your order.
We had checked with the manufacturer directly, and it was confirmed that the installation instructions you received were out of date, and that an Allen key is no longer supplied with the Tavistock taps.
We apologise that we were unable to provide any further assistance to help you install your new taps. We appreciate your feedback.
Kind regards
The Team at Westside Bathrooms.
Westside Bathrooms ããã®åç
Good morning,
Many thanks for your recent review. We are pleased that you are happy with the quality of your new Miller Glass shelf and that you received great customer service from our sales team. Your feedback is appreciated.
Kind regards
The Team at Showers to you.
Easy to do business with nothing tooâŠ
Easy to do business with nothing too much trouble and very helpful advice .THANK YOU
2025幎11æ6æ¥
Westside Bathrooms ããã®åç
Good afternoon,
Many thanks for your recent review. We are pleased that you received excellent customer service from our sales team. We hope you enjoy your new Bristan Chrome Thermostatic shower valve. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Helpfull contact by phone which simplified my purchase
Helpfull contact by phone and ease of purchase. The purchase arrived in perfect condition.
2025幎10æ30æ¥
Westside Bathrooms ããã®åç
Good morning,
Many thanks for your recent review. We are pleased that you had a great experience communicating with our sales team to help you process your order. We are also glad to hear your order was delivered on time and in perfect condition. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Great service and keen prices
Weâve previously used Westside for another renovation and were delighted by their prices and service. They continued their great performance this time around, Iâm pleased to say. Special thanks to Gavin for sorting out a couple of minor issues as well.
2025幎11æ5æ¥
Westside Bathrooms ããã®åç
Good afternoon,
Many thanks for your recent review. We are pleased that you received excellent customer service from our sales team. We are also glad to hear that minor issues were addressed & resolved quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
What I ordered and at a good price
What I ordered and at a good price. Promt delivery
2025幎11æ4æ¥
Westside Bathrooms ããã®åç
Good morning,
Many thanks for your recent review. We are pleased to hear that you found our prices competitive and that your order was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Westside Bathrooms ããã®åç
Good afternoon,
Many thanks for your recent review. We are pleased to hear that your order was delivered quickly and that you are happy with the quality of your new Smedbo Sideline double corner soap basket. Your feedback is appreciated.
Kind regards
The Team at Showers to you.
Ordered a replacement kitchen mixer tapâŠ
Ordered a replacement kitchen mixer tap from the easy to use website, article arrived promptly and with several updates to indicate exact delivery date.
2025幎9æ28æ¥
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Westside Bathrooms ããã®åç
Good morning,
Many thanks for your recent review. We are pleased that you found our website easy to use and that you had a great experience with communication, which included advising you on the delivery date of your order. We are also glad to hear that your order was delivered promptly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
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