Wheels Motorcycles レビュー 

262
TrustScore 5段階評価の4.5

4.6

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I rang a few times asking about a used Honda bike, and general advice on buying a used bike in general. As a new rider looking to purchase their first motorcycle, the customer service felt a l... もっと見る

5つ星のうち5の評価

Just picked up my Aprilia RSV4 Factory from Wheels Motorcycles and couldn’t be happier with the experience. The whole process was smooth from start to finish, with friendly and knowledgeable staff w... もっと見る

5つ星のうち5の評価

Hi,I am very satisfied for service which I have received buying my next Suzuki Hayabusa.Joe salesman is very professional person …If you will decide buy the bike from there,always first ask about Joe... もっと見る

5つ星のうち5の評価

Recently purchased a new Honda CL500 from Wheels. Steven Nuttell dealt with my enquiries, through to ordering and collection with complete professionalism. Although I live around 100 miles away,... もっと見る

企業情報

  1. オートバイ販売店

当該企業による記述

East Anglia's largest motorbike dealership. Franchises inc. Suzuki, Aprilia, Kawasaki, Honda, Vespa, Piaggio, Moto Guzzi, Mutt, Zero & Super Soco.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

262件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.6

すべてのレビュー

(262)

過去12か月のレビュー数: 44

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5つ星のうち5の評価

Excellent customer service from Joe

I have just purchased my second bike from Wheels this year. A big thank you to Joe on both occasions, you have the patience of a saint and your assistance throughout the whole process was outstanding. I will be back when I am looking for an upgrade

2025年8月7日
自発的なレビュー
5つ星のうち5の評価

First class dealer

After visiting competitors on my search for a bike, wheels was a breath of fresh air. Outstanding service from Phil while choosing a bike and completing the purchase.
Thank you Phil, loving the bike.

2025年8月7日
自発的なレビュー
5つ星のうち5の評価

Wheels - Great service

My first experience using Wheels and Just collected my new Aprilia Tuono V4 Factory. Joe made everything super simple, from test ride, trading my previous bike in to collection with next to no fuss and constant updates from initial order.

2025年7月24日
自発的なレビュー
5つ星のうち5の評価

Bike purchase

Part exed my old bike for new one, Joe the sales guy was looking after me top service as always from these lads, great communication as always, fast delivery good prices. Brought 5 or 6 bikes from here previously will always go back! Cheers!

2025年7月23日
自発的なレビュー
5つ星のうち1の評価

Just called wheels to get my bike…

Just called wheels to get my bike serviced 24 plate and they quoted £675 for a service no wonder they offer life time warranty phoned another dealership £320 big difference never going back there stick you warranty where the sun don't shine

2025年7月21日
自発的なレビュー
5つ星のうち4の評価

Was looking for a Ducati Scrambler 800…

Was looking for a Ducati Scrambler 800 as my next bike. A part exchange was at the forefront of the deal.
Wheels had what seemed the ideal bike with the right model, mods, mileage and price. My contact was Joe Scott who provided me with all the answers to the questions asked. A subsequent walk round video clinched it for me and we continued our discussions to a part exchange deal.
Despite this being an online purchase (I'm three hours away) I'm delighted with the overall experience: the communication, ease of the process to purchase, and Joes' involvement. (and even when he wasn't available he still made sure that I was kept informed).
Oh, I love the bike and would happily work with Wheels again should the opportunity arise.

2025年7月10日
自発的なレビュー
5つ星のうち4の評価

Purchased a honda Goldwing

Purchased a honda Goldwing, unfortunately had issues that wasn't apparent until it was rode home,
reported the issues was promptly collected and checked over and delivered,
unfortunately the problem happened again and another problem also showed up

Promptly collected again offered to fix it and give me a 1 Years honda warranty as an apology but opted to return for a refund that they did without argument/hesitation

Very friendly and accommodating customer service

2025年6月21日
自発的なレビュー
5つ星のうち5の評価

Wheels, Peterborough Customer service and support

From the moment, I walked into Wheels, Peterborough, which I searched online for Triumph Tiger 1200 SE Alpine which I decided on which motorbike to enquire about.
I was directed by a member of staff to Joe Scott, he instantly was attentive and asked me to show him what motorbike, I was thinking of getting explaining to him that leg reach was tip toes, he mentioned a lowering kit that was available in which came in two kits 20 and 40 mm.
I part exchange my motorbike, sign a few online forms which were straightforward even change the collection date a week earlier which Joe was very happy to do, on the collection day he showed and explained the controls and back history of the motorbike.
A very smooth and easy process at Wheels, Peterborough made even more by the friendly, informative staff.
A very happy customer.

2025年7月3日
自発的なレビュー
5つ星のうち5の評価

Fantastic buying experience with…

Fantastic buying experience with Wheels. I had the pleasure of dealing with Joe. I spotted a Supersport 950s but was buying without seeing in person. I was given a thorough walk around video, all of my queries were answered, nothing seemed to be a problem. They held the bike for me when I was unable to take delivery as quickly as I had hoped, and the bike arrived in amazing condition. As I have bought the bike without seeing, there is also a 14 day cooling off period if I change my mind or am unhappy. Amazing service all round, and all with really friendly communication. Would definitely buy from Wheels again.

2025年7月4日
自発的なレビュー
5つ星のうち5の評価

Bought my Triumph street triple 2 weeks…

Bought my Triumph street triple 2 weeks ago and collected it last friday. Special shout out to Joe for making sure the bike went through the workshop as quickly as possible. Great service from start to finish will definitely shop here again when the time comes

2025年6月13日
自発的なレビュー
5つ星のうち5の評価

I've just bought my new Kawasaki…

I've just bought my new Kawasaki eliminator from wheels, I saw it online and was emailing Joe Scott about it, he was very helpful and helped my with all my questions. It was lovely to go into the shop and meet him to find I have bought a bike from him before😃

2025年6月21日
自発的なレビュー
5つ星のうち1の評価

Shocking after-sales support

I purchased a 2006 Honda ST1300 from Wheels Motorcycles and unfortunately experienced a significant mechanical failure shortly after purchase — the clutch failed during a ride and the bike required a new slave cylinder, among other repairs. A full inspection also uncovered worn spark plugs, a dirty air filter, and an oil leak. The total repair cost came to £1,100.

I raised my concerns with Wheels, citing my rights under the Consumer Rights Act 2015. Despite multiple attempts to resolve the issue, I was told they would only inspect the bike if I paid further charges. Their final response was to offer just £82.78 — the cost of the slave cylinder part — as a goodwill gesture. There was no apology or meaningful effort to address the overall condition of the bike.

I also found their reasoning around the warranty contradictory: they referenced the warranty as a basis for denying further liability, while at the same time stating the fault wouldn’t have been covered under it anyway. This lack of consistency and accountability was very frustrating.

The tone of their response felt dismissive and showed little regard for customer care or after-sales support. I’ve chosen not to pursue the matter further due to the emotional toll it has taken — but I will not be returning as a customer.

I’m sharing my experience so others can make informed decisions. If you’re considering buying from Wheels Motorcycles, I would strongly recommend having any vehicle independently inspected before purchase, and being cautious about post-sale support.

2025年6月16日
自発的なレビュー
5つ星のうち5の評価

Quick and easy

Quick and easy. No hassles. Even had an engine warning issue with my trade in and honoured the price given before and carried on. Ask for Joe at Suzuki.

2025年6月3日
自発的なレビュー
5つ星のうち5の評価

New Bike Purchase

I have Just purchased a new Aprilia RS660 from Wheels in Peterborough. I dealt with Joe Scott who made the the transaction super simple & straight forward. If you're looking at any bikes at Wheels in Peterborough have a chat with Joe, great bloke & service

2025年5月24日
自発的なレビュー
5つ星のうち5の評価

Purchased a new Aprilia RS with help of…

Purchased a new Aprilia RS with help of Joe S. couldn’t be more pleased, the time and attention took to make sure all went smoothly. And the attention to detail giving the bike an extra clean as well as advice on good upkeep. Couldn’t be happier. Will use again.

2025年5月21日
自発的なレビュー
5つ星のうち5の評価

Would recommend!

Due to previous issues, I'm always nervous when buying a bike from a distance, but my recent experience with Wheels Motorcycles has been first class. Thumbs up to Joe for keeping me up to speed with the process.

2025年5月14日
自発的なレビュー

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