White & Sons レビュヌ 

310
•
TrustScore 5段階評䟡の4.5

4.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Had such a stress free experience buying my first home with white and sons. Cédric was excellent and so was Jack. Both really helpful and knowledgeable about the property, and were super supportive... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I cannot recommend Cedric & his team highly enough. From start to finish the service was exceptional, when issues arose within the chain they were dealt with promptly and efficiently, all of the... もっず芋る

5぀星のうち5の評䟡

We were struggling to sell our property until white & sons took over and they got it sold within a matter of a few weeks. The communication has been great throughout the process and been really easy t... もっず芋る

5぀星のうち5の評䟡

Exceptional service from the team at White & Sons in Leatherhead who went above & beyond to secure the timely sale of my late Mother's property under difficult circumstances. From first contact right... もっず芋る

䌁業情報

  1. 䞍動産業
  2. 事業甚䞍動産業者
  3. 䞍動産賃貞゚ヌゞェンシヌ

圓該䌁業による蚘述

Established in 1817 White & Sons are an award winning independent estate agent with offices in Reigate, Dorking, Horley, Oxted & Leatherhead. The firm is a forward thinking business which uses cutting edge technology backed by over 200 years of experience to assist with the buying, selling and renting process. The senior management team are all qualified property professionals who offer a range of expertise unequalled by any local firm. They successfully lead a team of experts, who provide a complete range of professional services to farmers, landowners as well as assisting with buying, selling, managing and letting land and homes. The firm has departments covering: Estate Agents & Property Consultants Lettings & Management Commercial Property Block Management Rural Property Services Professional Valuations Planning Consultants Land & New Homes Whether you are buying, selling, renting or need advice on planning, management or agricultural property, trust in the value of experience.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

310件のレビュヌ

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4.7

すべおのレビュヌ

(310)

過去12か月のレビュヌ数: 81ä»¶

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5぀星のうち5の評䟡

Great team and would recommend highly

We recently sold and bought through White and Son’s Reigate and were very happy with their service.
All the team were friendly, helpful and knowledgeable. There was always an update email or call about viewings and we were kept in the loop the whole time.
The process was made easy and we would definitely use them again if we ever move!

2026幎6月10日
自発的なレビュヌ
White & Sons ロゎ

White & Sons からの回答

We are delighted that we could help with your sale and purchase. Thank you for taking the time to leave a review, we are so please you were so happy with the service.

5぀星のうち5の評䟡

Kate has been very helpful


Kate has been very helpful so far and has been quick with organising viewings. Her responses regarding any questions we have had have been quickly answered.
So far, so good. Thank you....

2026幎6月11日
自発的なレビュヌ
White & Sons ロゎ

White & Sons からの回答

Amazing, we are so pleased that Kate has been such a help to you. Thank you for taking the time to leave a review.

5぀星のうち5の評䟡

Best estate agent in Reigate by far !

Absolutely amazing estate agent in Reigate - had the pleasure of dealing with both Rebecca and Louise ! Nothing is too much trouble, by far the best estate agent I’ve come across in many years of buying and selling - super friendly, knowledgeable and professional, I can’t recommend them more.

2026幎6月9日
自発的なレビュヌ
White & Sons ロゎ

White & Sons からの回答

Thank you - your extremely kind words mean the world to us! We really appreciate you taking the time to share your experience.

5぀星のうち1の評䟡

After four years of being a reliable


After four years of being a reliable tenant, All rent paid on time, I’m shocked that White & Sons are trying to take a large portion of my deposit over trivial issues. They listed things like a grain of dust as justification for charging me for a full professional clean. That’s not wear and tear that’s nitpicking.

I kept the property clean, took photos before leaving, and handed it back in good condition. Yet they still tried to push excessive charges. I’ve since seen other tenants reporting the same behaviour, which says a lot.

Tenants deserve fairness, not exploitation. If this happens to you, don’t accept it use the deposit protection scheme dispute process, which is there to stop agencies from making unreasonable deductions.

2026幎5月29日
自発的なレビュヌ
White & Sons ロゎ

White & Sons からの回答

As part of our end of tenancy process, we compare and contrast your initial check-in report with your check-out report and highlight any discrepancies. As part of this process, regardless of how earnestly you have been paying your rent, we have a responsibility to the landlord to record any issues we find. In accordance with your terms and conditions, the landlord has the right to request that these be rectified using your deposit.

Having been managing tenancy for decades, we pride ourselves on our objectivity during this process.

In the very rare occurrence, the TDS are there as an impartial mediator, should a tenant feel that these findings are not to their satisfaction.

We wish you well with your claim and will, of course, uphold any decision they make.

5぀星のうち5の評䟡

My husband and I have been looking for


My husband and I have been looking for a property over 3 months, crossing paths with many different estate agencies. White and Sons by far have been the best, most professional, quality in their service, brochures and follow up. We had Steph for a viewing, who showed exceptional mannerisms, knowledge, rapport and professionalism. First time in our house service, we felt truly looked after and in the right hands. Thank you

2026幎5月30日
自発的なレビュヌ
White & Sons ロゎ

White & Sons からの回答

We are absolutely delighted to hear that we stood out among other agents. Thank you for your incredibly complimentary review of Steph. So pleased that you felt truly looked after. Thank you for sharing your experience.

5぀星のうち5の評䟡

Kieran was excellent

Kieran was fantastic to deal with throughout our property transaction. The process was far from straightforward, yet Kieran and the team at White & Sons Dorking managed to turn it around extremely quickly and achieve a great result. Their professionalism and ability to navigate a complex deal was impressive. I would have no hesitation recommending Kieran and would happily work with him and the wider team again on future opportunities.

2026幎5月22日
自発的なレビュヌ
White & Sons ロゎ

White & Sons からの回答

Kieran and the team were so pleased to hear that they were such a support during your property journey. Thank you for taking the time to leave a review; we really appreciate it.

5぀星のうち5の評䟡

Great Experience

The service we experienced with a recent property viewing was exemplary. Lisa Jane showed us around the property, allowing us space to view while taking note of the queries she was unable to answer immediately. She then did what few agents seem to manage successfully, she followed up promptly with satisfactory answers to all our queries.

2026幎5月14日
自発的なレビュヌ
White & Sons ロゎ

White & Sons からの回答

We are so pleased you had such a great experience. Thank you for taking the time to leave such a wondeful review, this has really made Lisa-Jane's day. We wish you well on your property journey, if we can be of any further assistance, please do not hesitate to contact us.

5぀星のうち5の評䟡

Had a fantastic experience using White


Had a fantastic experience using White and Sons for selling and buying our new home. From incredible photography by their photographer Darren to Llyod, Jack and Cédric looking after us through the process. They went beyond their roles for us. Thank you.

2026幎4月28日
自発的なレビュヌ
White & Sons ロゎ

White & Sons からの回答

We are so pleased we made your property experience a fantastic one - this is music to our ears. Thank you for placing your trust in us to help you and for taking the time to share your experience.

5぀星のうち5の評䟡

Very happy with the service level and attention to detail

We had been very unlucky with buyers and 3rd time lucky but each time we lost a buyer White and Sons helped us through and we are very grateful for their expertise and friendly staff who went above and beyond to help us get to the stage of exchanging contracts. Thank you to all staff at Horley White and Sons, particularly Steph.

2026幎5月6日
自発的なレビュヌ
White & Sons ロゎ

White & Sons からの回答

Thank you for taking the time to leave a review, we really appreciate you doing this. We are so pleased we were there to help you with the trials and tribulation that are sometimes associated with moving. We are delighted to have got you over the line, finally.

5぀星のうち5の評䟡

The whole team were super professional


The whole team were super professional from start to finish despite a tricky chain and lots of moving parts

2026幎3月27日
自発的なレビュヌ
White & Sons ロゎ

White & Sons からの回答

We are so pleased we were able to help navigate those tricky elements. Thank you for placing your trust in White & Sons, and for taking the time to leave a review.

5぀星のうち5の評䟡

Really professional service and


Really professional service and attention to detail from original purchase to exchange of contracts. Thanks Jack.

2026幎4月16日
自発的なレビュヌ
White & Sons ロゎ

White & Sons からの回答

We are delighted that you were so happy with the service. Thank you for taking the time to leave a review, this really does mean the world to the team.

5぀星のうち5の評䟡

Cedric and his Team are exceptional and


Cedric and his Team are exceptional and go the extra distance to make the selling experience as smooth as possible.
They All spent time to make it a personal touch, rather than some of the larger Estate agents. I would not hesitate to use White & Sons for any buying and selling properties.

2026幎4月16日
自発的なレビュヌ
White & Sons ロゎ

White & Sons からの回答

Thank you. We are so pleased to hear that our service has the right balance of personal touch and effective chain management. We are over the moon to hear you would use us again. Thank you for placing your trust in us and for taking the time to share your experience.

5぀星のうち1の評䟡

Inflated Deposit Claim – Over 75% Rejected by Adjudicator

I had a very disappointing experience with White & Sons regarding the handling of my tenancy deposit.

At the end of my tenancy, they attempted to claim £1,244.80 in deductions from my deposit, covering cleaning, decorating, and alleged damages. The scale of this claim immediately felt excessive and not reflective of the actual condition of the property.

I challenged the charges and the matter was referred to the Tenancy Deposit Scheme for independent adjudication. The outcome speaks for itself — the claim was reduced to just £315, meaning over 75% of what was initially demanded was rejected. Most notably, the entire cleaning charge was dismissed.

This raises serious concerns about how the original figures were calculated and presented. Had I not challenged this through the proper process, I would have been expected to accept a vastly inflated and unjustified deduction.

As a tenant, you rely on agents to act fairly and reasonably. Unfortunately, this experience has left me with very little confidence in that process. I would strongly advise others to scrutinise any proposed deductions carefully and not hesitate to escalate disputes where necessary.

2026幎4月15日
自発的なレビュヌ
White & Sons ロゎ

White & Sons からの回答

We are obviously disappointed to read your review.

This is an extremely unusual situation. In the unlikely event that a tenancy deposit has been referred to the TDS we have historically had all claims upheld. We need to investigate this situation further internally. I would like to reassure you that this process is a well-trodden path and we endeavour to remain as objective as possible with very transparent procedures. We can only apologise for the confusion this situation has caused, we will be taking this up with the TDS.

5぀星のうち5の評䟡

Lucy at the Horley office has been


Lucy at the Horley office has been wonderful and extremely accommodating with any issues that have arisen during the sale of the property. The whole team there have been very helpful and Lucy has gone over and above with her professional approach and liaising with the solicitors involved, so 10/10 White &Sons!!! Will definitely recommend!

2026幎4月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Very personal service

Very personal service, always available and they were empathetic as it was a probate house.

2026幎3月25日
自発的なレビュヌ
White & Sons ロゎ

White & Sons からの回答

Thank you for taking the time to share your experience, this is very much appreciated. We are so pleased we were able to assist you at such a very difficult time.

5぀星のうち5の評䟡

Moving to the countryside

From start to finish the whole process was made so easy with regular updates both via e-mail and telephone of the property purchase. The professionalism of Jack, Cedric and all the staff has been exemplary, it's been a pleasure to deal with them.

2026幎3月23日
自発的なレビュヌ
5぀星のうち5の評䟡

Close to 9 years as a tenant in a White


Close to 9 years as a tenant in a White & Sons managed property. Throughout this time, their service, support and communications has been absolutely first class. Regular visits to ensure all was well and any maintenance issue was attended to promptly and efficiently. No hesitation in recommending W&S ... 10/10 in all areas

2026幎3月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Rebecca is brilliant!

Rebecca was brilliant at handling everything and was always at the other end of the phone when needed. Thank you for everything and getting me the hour I love.

2026幎3月10日
自発的なレビュヌ
White & Sons ロゎ

White & Sons からの回答

That is so wonderful to hear - we think she is brilliant too! Thank you for taking the time to leave a review, much appreciated.

5぀星のうち5の評䟡

Great independent agent in Surrey

Very pleasant experience buying a property through White & Sons in Leatherhead. Jack was professional throughout and dealt with all our queries in a timely manner.

2026幎3月10日
自発的なレビュヌ
White & Sons ロゎ

White & Sons からの回答

We are so pleased to hear that we made your buying experience a positive one. Thank you for taking the time to leave a review, we really appreciate it.

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