レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Our new Wike trailer is fantastic for our daughter! She doesn't even need extra padding or support as she has needed in past trailers. It pulls beautifully and you barely notice it's there other tha... もっと見る

5つ星のうち5の評価

Helpful when ordering for our daughter that is disabled & is a adult. Gave us good information on what would work for her. When we received her buggy we did find the directions for assembly were lac... もっと見る

5つ星のうち5の評価

Trailer is comfortable for my 7 year old, maneuvers well, not to wide, light weight and feels heavy duty, can take a good beating. The only downside was the packaging it was delivered loose in a box,... もっと見る

5つ星のうち5の評価

Our WIKE bike trailer is awesome! We have a 6 year old with left sided weakness. She can't ride her own bike, but loves bike rides and this trailer is spacious enough for her to ride and enjoy! Has he... もっと見る

企業情報

  1. スポーツ用品店
  2. 自転車屋

当該企業による記述

WIKE Inc. We are proud to be the only Canadian manufacturer of bike trailers, convertible strollers, and towable carts. Designed and shipped from Canada, we have been in Guelph, Ontario, Canada since 1990. We strive to provide the best customer support, high quality patented products, and fast shipping times. We've got trailers all over the world being loved by many families and individuals who are cycling with confidence and freedom. We know just how difficult it can be to find good quality products, especially for special needs individuals. That's why we designed our Special Needs Trailers, the Large and the Extra-Large. They're designed to make special needs' individuals and their families' lives easier and more fun! We make 3 different types of trailer: Children's trailers, Special Needs trailers, and Cargo trailers. We even have a do-it-yourself kit so that you can build your own trailer to whatever dimension you need! Whether it's a children's bicycle trailer, a cargo bicycle trailer, or a trailer for an adult, WIKE has got you covered.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

247件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Ordering was easy

Ordering was easy, though a confirmation email of my order would have been nice. I only learned that my order was processed when I started to get notifications from UPS about the package.

2023年3月1日
5つ星のうち5の評価

Fast service

I ordered a product online directly from the company website. The information on the website was helpful and I had already read outside reviews on the product. It was helpful to see the video about the company and how it was created - it gave it a "human feel" rather than some unseen corporate company. The fulfillment of the order was VERY fast and I'm excite to receive my product today in the mail!

2023年3月12日
5つ星のうち5の評価

BIFL Bicycle Chariot

Product shipped incredibly quickly and came packaged very well arrived with no damage. We tested it out indoors and our son loved it. We are ready to go for the summer and extremely excited to take it to the road. The all aluminum build felt extremely sturdy and in my mind is a “Buy It For Life” product. Better yet it’s made in Canada too. Thank you.

2023年3月9日
5つ星のうち5の評価

Extremely easy to navigate web page

Extremely easy to navigate web page. When I had a question, Madison followed up quickly. Madison also texted to get a little more information to ensure we were ordering the correct trailer. Trailer was shipped the same day as order confirmation, and scheduled to arrive within 1 week.

2023年3月6日
5つ星のうち5の評価

We Love Our WIKE!

I had a great experience buying a WIKE trailer for my daughter to ride with me. The website had all the information I needed to make a decision between models. Once my order was placed I received several timely emails about the progress of my order. I ordered it on Tuesday and received it that Saturday, 2 days before the original estimated delivery date. It’s a quality, sturdy piece of equipment and it’s ready to use after about 5 minutes of easy assembly. My daughter has tons of space to relax in the trailer and there’s plenty of room for a second child. She thinks the seats are very comfy and the trailer moves so smoothly, especially in stroller mode. I’ll definitely recommend WIKE to anyone asking about trailers that we meet on our adventures.

2023年2月28日
5つ星のうち5の評価

Amazing!!

The customer service I have received has been amazing!! I received an email just double checking the height and weight of the person who will be using the cart to make sure that my order was the best match. I had the choice of emailing a response or calling and speaking to a representative. I chose to call. The representative I spoke to answered right away and was so very friendly and knowledgeable. She said I could call anytime I have questions or concerns! How nice!! It’s so rare to find a company where you can speak with someone!! I am so impressed with WIKE!!

2023年2月19日
5つ星のうち3の評価

This summer I will be able to give you…

This summer I will be able to give you guys an honest review. I'm extremely excited to do so!

Thank for your craftmanship!

MJ

2023年2月15日
WIKE ロゴ

WIKE からの回答

Awesome! Thank-you, Marie-Jeanne, we look forward to your in-depth feedback later on this summer. We are here if you have questions or concerns :)

Madison Soegtrop
WIKE Customer Service

5つ星のうち2の評価

It arrived missing multiple parts

It arrived missing multiple parts, with no instruction manual, and customer service is closed all weekend (which is when we have time to assemble it..) so a little frustrating.

2023年2月13日
WIKE ロゴ

WIKE からの回答

Hello Becca! Thank you for letting us know, we agree that it can be frustrating to get a product and not have everything you need to use it! I have sent you an email in order to get to the bottom of this with you, thank you for allowing us the chance to help you out.

Madison Soegtrop
WIKE Customer Service

5つ星のうち5の評価

Quick and easy correspondence and resolution!

Quickly responded to my inquiry about the wike i have had since 2011. We love it and use so often, and when we had a broken part they responded and advised what to get to replace. We'd be lost without it as it allows us to hike with my special needs son places we ordinarily wouldn't go. The only thing I wish is if it had balloon tire adapters or something so it could move easier on the beach.

2023年2月7日

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