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Wildernessレビュー 

112
TrustScore 5段階評価の5

4.9

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5つ星のうち5の評価

Wilderness did a fantastic job of guiding us through a spectacular safari in Southern Africa. From the start at Toka Leya in Zambia where we had two highly qualified guides to introduce us to the Zam... もっと見る

5つ星のうち5の評価

Amazing experience with Wilderness in Botswana and Zimbabwe. Totally recommend it. The camps, Little Vumbura and Little DumaTau, and our guides Onx and Ron were remarkable, we had one of our best holi... もっと見る

企業が回答しました

5つ星のうち5の評価

We had an incredible time visiting 3 camps in Botswana in May 2026. The camps were amazing, but the staff were even better! Our guides, CJ (Wilderness Chitabe) was amazing, and we did not want to le... もっと見る

5つ星のうち5の評価

What a life moving experience! Every detail of our Journey in Zambia and Botswana was a memorable time. Our Wilderness escort "Thato " made sure of it! The guides, tented lodges and of course the s... もっと見る

企業情報

  1. ツアー オペレーター
  2. 旅行業者

当該企業による記述

As a world leading conservation and hospitality company, we are the proud custodians of our planet's most significant wild places, each chosen to be part of our Collection for a specific purpose and all linked to protecting the land and life that exists there. Our destinations are vast, remote and untamed, and represent true wilderness. With access to over 6 million acres of private land, we offer intimate wildlife encounters and experiences that will leave you changed forever #WeAreWilderness


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4.9

優良

TrustScore 5段階評価の5

112件のレビュー

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4.9

すべてのレビュー

(112)

過去12か月のレビュー数: 17

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5つ星のうち5の評価

Kenyan Safari

We used Wilderness Safaris for our recent trip to Kenya (May 2022). The staff at WS was particularly helpful and creative in creating our itinerary. They listened to the type of trip we wanted and matched it perfectly. James Shortt and his operations team were professional, knowledgeable and helpful. I would highly recommend Wilderness Safaris to plan a trip.

We stayed at two camps in Kenya - Laikipia Wilderness and Naibor and both were amazing experiences. The staff and guides at both locations made our trip extremely special and amazing. The guides at both parks were so knowledgeable and worked with us to tailor our game drives to our interests each day. I would highly recommend both of these camps and hope to visit again in the future.

We also had a local driver in Nairobi (Evans) from the Governors Collection who was simply amazing. We've never had someone go so far above and beyond our expectations.

I hope everyone can have as amazing trip as we did at these camps and using Wilderness Safaris. Can't wait to go back.

2022年6月20日
Wilderness ロゴ

Wilderness からの回答

Dear Lisa,

Thank you very much for taking the time to tell us about your recent trip – we really appreciate it!

We are delighted to hear that you enjoyed working with James and the team to put together your safari adventure. We are pleased that while you were away everything went according to plan, it sounds like you had a wonderful time.

Thank you for your very kind recommendation and we will really look forward to planning more trips with you again in the future.

Kindest regards,

The Wilderness Safaris team

5つ星のうち5の評価

Great communication throughout the…

Great communication throughout the process and all around excellent service. We loved our trip!!!

2022年6月8日
Wilderness ロゴ

Wilderness からの回答

Dear Stephanie,

Thank you for your very kind review!

We are pleased you had a pleasant planning experience. We are very proud of our team's expert knowledge and responsiveness to queries. We are glad you had a wonderful trip too and hope it lived up to all your expectations.

We hope we can take you back to explore more of Africa in the future!

Kindest Regards,

The Wilderness Safaris Team

5つ星のうち5の評価

All lodges were just great and…

All lodges were just great and different from each others .
I made many many trips since 50 years , and that was my best one by far .

2022年6月6日
Wilderness ロゴ

Wilderness からの回答

Dear Bruno,

Thank you very much for taking the time to tell us about your recent safari trip - we really appreciate it!

We are pleased to hear you thoroughly enjoyed your African adventure. We hope we can take you back again one day, in the meantime, we wish you all the best.

Kindest Regards,

The Wilderness Safaris Team

5つ星のうち5の評価

I do recommend Wilderness, but carefull with London office "specialists" at their office

Me and family stayed at 2 Wilderness lodges, the Doro Nawas in Namibia and Little Vumbura in Botswana. In both lodges, accomodation were very good standard, the staff absolutely kind and helpfull, the guides 5 stars!
On top of that, we had somme issues at Maun Airport, as Lufthansa just canceled our flight back to Europe without notice and Wilderness staff at Maun, made a terrific job helping us until a next day flight connection. They never abandon us, despite the flight bookings had nothing to do with Wilderness, until we were seated on the plane back.
The only negative point I have to point is the fact that as a professional photographer, I was very clear with the agent at Wilderness London Office explaining my photos objective in Botswana and today I think that Little Vumbura was not the correct lodge to recommend me. The time of the year (high grass and vegetation can become an issue) to do the visit, is very important and I was not aware about high vegetation that hides the animals. I believe that the commercial agents in London office, need a refreshment maybe from the guides in each lodge, regarding which potential animals we have more chance to see and understand the needs of each customer and not only selling the trip, although I realize that the Lodge is open the full year and their needs to sell all the rooms.

2022年5月31日
Wilderness ロゴ

Wilderness からの回答

Dear Rui,

Julian here, I head up the Direct arm of the business here at Wilderness.

Many thanks for your response, I'm glad to hear you had such a good safari and our teams looked after you well with those flight issues etc.

I am however very sorry to hear about the photography issue you describe here Rui. I've chatted to James - the specialist that designed your safari - and there seems to be a level of confusion as he thought you were adding your safari with us on to a Namibia safari that you had already booked with another company, and so the dates were set?

The photography opportunity with the Okavango in full flood is a great reason for travelling during this season. It is one of the best times of year for photographers whilst Namibia is also excellent during this season. Unfortunately grasses can be higher in certain areas of Southern Africa, but a lush green covers the Delta, the crystal clear floods move in, skies are rich and blue...it's a stunning time to travel for the sheer beauty of the Okavango. Travelling later in the season and you lose the colours that photographers tend to appreciate, whilst the migrants have also all flown north, so birding isn't as good then either.

Game viewing is usually reliably good, especially at Little Vumbura. The property and the Vumbura Reserve as a whole are known within the industry for being one of the very best private reserves in Africa, for game viewing and seeing the Okavango Delta at its finest. Off road driving in our reserves also helps any sighting challenges; a major advantage over the National Parks.

However what I can't argue here is the fact that the later in the season you travel, the waterholes dry up and game driving gets increasingly productive. As the land dries and the heat sets in, the grasses lose their strength and herds trample on through. Big game viewing in the country is best from June through to October and this may well be something we should have stressed to you further.

If truth be told, considering the time of year however, I would still have suggested Little Vumbura myself. It's an outstanding property and reserve that showcases Botswana at its best. Travelling later in the season may well have been advice we should have pushed stronger, for cat sightings alone, but poor big game sightings in Vumbura (especially in April and May) is simply not a common occurrence. The long story short, is that it's certainly a challenge to get the balance right for photographers. I'd personally like the chance to see how we can improve on your next trip; I don't like anyone not getting what they want from our safaris!

My e-mail is julianc@wilderness.co.za - please do get in touch Rui. I look forward to hearing from you.

Kind regards,

Julian

5つ星のうち5の評価

We have made several trips to Africa…

We have made several trips to Africa and the WS camps provided the best experiences. This special retirement trip is the first booked directly with them. The personal interaction and digital interface so far has been exemplary. It has so far been a case study in how it should be done and we are looking forward to the trip.

2022年5月30日
Wilderness ロゴ

Wilderness からの回答

Dear David,

Thank you very much for this kind review of our services – it is very much appreciated!

We are pleased to hear you have enjoyed the booking process. Although your retirement trip is a little while away, we hope that you have a wonderful time, and it lives up to your expectations.

We hope to hear all about it on your return!

Kind regards,

The Wilderness Safaris Team.

5つ星のうち5の評価

everything was fine

The booking process was fine

2022年5月25日
Wilderness ロゴ

Wilderness からの回答

Dear Stefan,

Thank you very much for taking the time to write this positive review for us. It is great to hear you were pleased with our services, we are very proud of our team’s expert knowledge.

We hope you have an incredible time on your upcoming safari in Namibia and that it lives up to all your expectations.

All the best,

The Wilderness Team

5つ星のうち5の評価

I received excellent service.

I received excellent service from Wilderness on the 3 times I have used them, Their attention to detail, proactivity and rapid response to any enquiry as well as their professionalism & customer focus has always been impressive.
I can highly recommend the company & staff & will certainly continue to use them in the future.

2022年5月16日
Wilderness ロゴ

Wilderness からの回答

Dear Mike,

Thank you very much for choosing to travel with us again and for taking the time to write this very kind review and recommendation.

It was a pleasure to work with you again to arrange your next Africa adventure. We hope that your actual safari is just as enjoyable as the planning process - we can’t wait to hear all about it!

Safe travels and have a wonderful time!

Kindest regards,
The Wilderness Safaris team

5つ星のうち5の評価

We stayed at the desert Rhino camp in April 2022

We stayed at the desert Rhino camp in April for a few days. We had a truly amazing once- in-a- lifetime experience: Great spot, fantastic accommodation & food, and above all great service & kindest team. The camp is about a couple of hours away from the main road. Our tip to spot a rhino took us a further 3 away: we had the feeling (not just the feeling obviously) to be very very far away from civilization, truly a priviledge (and adventure!). the Lots of animal to spot big and small. The scenery alone was so so gorgeous. We will never forget our days spent at the camp. Thank you so very much. We dream of coming back.

2022年5月14日
Wilderness ロゴ

Wilderness からの回答

Thank you Daphne for your amazing review, Desert Rhino Camp is indeed a very special place in its remote surroundings and its amazing staff. We will be sure to share your knid words with everyone in camp.
Regards,
Tenneil - Wilderness Digital Marketing

5つ星のうち5の評価

excellent service

excellent service, very attentive, available and caring..

2022年5月10日
Wilderness ロゴ

Wilderness からの回答

Dear Marcela,

Thank you very much for taking the time to write this very kind review, we really appreciate it!

It is great to hear that you were happy with our services and enjoyed working with the team to create your perfect safari.

We hope we can take you back to explore more of Africa in the future, but in the meantime, we wish you all the best.

Kind Regards,

The Wilderness team

5つ星のうち5の評価

Great experience booking our family holiday!

Great experience booking our family holiday! The consultant, Anneli, was very knowledgeable about the location and also helpful in suggesting options of places to stay and activities in each place. She supported us throughout to get every detail just as we wanted. Very happy with the outcome and would highly recommend Wilderness Safaris!

2022年3月14日
Wilderness ロゴ

Wilderness からの回答

Dear Kim,

Thank you so much for taking the time to write this review about your experience booking a holiday with Wilderness Safaris.

We are very proud of our team’s expert knowledge, and it is great to hear that Anneli was able to help plan a trip to Namibia for your family.

We hope your actual safari is just as good and lives up to all your expectations - we can't wait to hear all about it!

Kind regards,

The Wilderness Safaris team.

5つ星のうち5の評価

Our second Wilderness Safari adventure

We just booked our second adventure in Botswana with Wilderness Safaris. Starting from the moment of contact until you are back home checking out all your amazing safari pics, well, this is the only way to go. Friendly, caring, diligent, Wilderness Safaris makes sure this is a trip of a lifetime no matter your budget. I have traveled the world, and our previous trip with Wilderness was our all time favorite. At least until the trip coming up!

2022年2月25日
Wilderness ロゴ

Wilderness からの回答

Hi Diane,

We just wanted to say thank you so much for taking the time to write this review! We are delighted that you chose to book with Wilderness Safaris again for your second trip to Botswana and South Africa.

We hope your next adventure is just as good (or even better) and that it lives up to all your expectations – we can’t wait to hear all about it.

Kind regards,

The Wilderness Safaris team.

5つ星のうち5の評価

Wilderness is the ultimate in personalised safari

Prior to the review we will say that it was the perfect safari that we had thought and planned which was executed by Wilderness Safari in an irreproachable manner. We had no surprises, what we had anticipated was exceeded in quality, service and information. It was what one could state irreproachable.
Now the question is, why was it so ?
We first identified 3 operators stating what we were looking for. One company never replied whilst the other delayed answering our queries. We received a reply from Wilderness safaris whom we had chosen years ago for a similar trip in Zambia. We spoke on the phone with Emma who immediately understood what we were looking for responding to all our inquiries and comments personally and diligently
Our priority was genuine: small but quality tented camp in a bush environment with professional Kenyan guides and drivers so that our grand children would not just look at wildlife but understand and share the importance in maintaining this unique environment and its complexity.

1. Advise on travelling
The information on Kenya entry requirements, visa, health documents, international arrival and departure were given in details and were invaluable.

2. Lodges
We were astounded at the genuine, friendly and efficient service given by all Kenyan staff and managers throughout our stay.
Tortillis Camp in Amboseli: Coming out of the plane, on the landing strip, Joseph greeted us with coffee, tea, etc, and then drove us to Tortillis whilst game viewing. Joseph is an exceptional guide, companion and his scope of knowledge of unbelievable depth in terms of nature, wildlife ranging from ants to the big fives.
The camp was personalised and professionally run, the lady assistant manager was efficient, friendly with a good sence of humour. There are outstanding views from bar areas and the privacy element of neighbouring tents was perfect. The pool was an asset but was at time noisy.

Wilderness camp in Laikipia: A charming but less sophisticated camp in a more remote and wilder environment of african bush. Great safari tents very private with a romantic element of outdoor bathroom and an outside verandah overlooking the valley. A mixture of game viewing, bathing in the river, climbing rocks, identify foot prints etc.. Ideal timing between the first and last camp where games where essentially in 4X4. Our kenyan guide/driver Steven was perfect in all senses and was able to find and follow the wild dogs pack through the bush by just following their tracks.

Offbeat Mara Camp
“Un sans faute” Dubai lost masai Bob a perfect gentleman, host, great sense of humour and a magician of surprises organising an unbelievable, magical and moving bush dinner starting with drinks around a camp fire that opened up to a silver set candle lid dinner table to celebrate two birthdays. A return to the magic land of Kenya and the thrilling masai traditional dancing and jumping, a stirring and emotional site into weawing between us all. Neither our grand children, our daughter Josephine, her husband nor ourselves can ever forget.
Once again, our guide/driver Joseph was astonishing in his knowledge of wildlife and during bush breakfast a great story teller in through african tradition.
The quality of food was remarkable in diversity, taste and presentation. The living room, bar area were extremely well decorated, confortable with the added charm of a birning fire place. The tents were again perfect and not forgetting the hot water bottle in ones bed !! The ultimate in personalised service.

2022年1月28日
自発的なレビュー
Wilderness ロゴ

Wilderness からの回答

Hi Edouard,

Wow, what a great review! Thank you so much for taking the time to go into detail about your experience with Wilderness Safaris.

We wanted to say thank you as well for choosing to travel with us again, this time for a safari to Kenya.

It is wonderful to hear that your family trip was unforgettable, and we do hope that one day we can take you all back to Africa for a third time.

Kind regards,

The Wilderness Safaris team.

5つ星のうち5の評価

The choice of various parks and…

The choice of various parks and lodges/camps were all wonderful. Fabulous experience. The guides were all exceptional and very knowledgeable in all the parks: Amboseli. Laikipia, Masai Mara.

It was a memorable experience. Absolutely wonderful and magical.

2022年1月24日
Wilderness ロゴ

Wilderness からの回答

Hi Josephine,

Thank you so much for taking the time to write this review for us.

It is great to hear that you had such a fabulous trip and enjoyed the variety of parks and experiences that Kenya has to offer.

We hope we can take you back to explore more of Africa in the future, but in the meantime, we wish you all the best.

From Emma & the Wilderness Safaris team

5つ星のうち5の評価

We have taken many trips over the…

We have taken many trips over the years, but this tour, arranged by Wilderness, was by far the best. Our agent spoke with us many times, carefully arranged and rearranged our schedule, found just the things we wanted to see and was responsive throughout. We were met by staff on schedule everywhere we went; our accommodations were excellent; our guides were knowledgeable, and we were treated beautifully. The safaris were truly the highlight of our weeks in South Africa and Botswana. Words do not do justices to the beauty of the animals and the landscapes. We had not use Wilderness before, but surely will again.

2021年12月3日
Wilderness ロゴ

Wilderness からの回答

Dear Diane,

Thank you very much for taking the time to tell us about your recent safari trip - we really appreciate it!

We are so delighted to hear that you enjoyed the planning process and that while you were away everything went according to plan.

Thank you for your very kind recommendation and we will really look forward to planning more trips with you again in the future.

Kindest regards, the Wilderness Safaris team

5つ星のうち5の評価

What a wonderful team of professionals!

What a wonderful team of professionals! I had a million questions and found this group to be thoughtful, patient and accommodating. I tried a couple of other agencies and Wilderness Safaris was by far the most responsive and professional.

2021年12月1日
Wilderness ロゴ

Wilderness からの回答

Dear Arden,

Thank you so much for taking the time to write this very kind review for us, we really appreciate it!

We are delighted to hear that you were so happy with our services and that all your questions were answered promptly.

We hope your actual safari is just as good and lives up to all your expectations - we can't wait to hear all about it!

Kind regards, James, Kirsten and the Wilderness Safaris team

5つ星のうち5の評価

When can we go again?

We are thankful that we were connected with Wilderness Safaris. We worked with Emma and she was amazing. At first we talked through what we were looking for out of a vacation and then Emma went to work. She truly heard what we were wanting. The proposed plans were great and she patiently talked us through the choices and alternative ideas. She helped us add length and a total new environment to our trip. She was very responsive to anything we asked.
The trip itself was a great match for what we wanted. We are a family of four with boys 10 and 13 years old. The transitions between places was seamless. We really appreciated being meet behind pass control at the airport upon arrival. Each place was wonderful and offered something different from the others. Emma had communicated our dietary issues ahead of time and all but one place was ready and all of them kindly accommodated of our needs. We loved all of the places we stayed and would consider going back to them.
Upon returning home, Emma reached out to hear about our trip. It was nice to tell her about how much we enjoyed it.

2021年10月23日
Wilderness ロゴ

Wilderness からの回答

Dear Virginia,

Thank you very much for taking the time to write this lovely review of your recent safari with us. It's great to hear that you felt Emma really understood your family and what you wanted from your trip and that everything went according to plan while you were there.

It sounds like you had a wonderful time and really saw a lot of different areas. We hope we can take you back again one day and show you even more! Enjoy all the lovely memories you made!

Kindest regards, Emma and the Wilderness Safaris team

5つ星のうち5の評価

Meets and Exceed Expectations

Wilderness Safaris was recommended by fiends of mine that have traveled to Botswana twice. My experience so far has met and exceeded the high praise from my fiends. We are really looking forward to our trip.

2021年10月5日
Wilderness ロゴ

Wilderness からの回答

Dear Matt,

Thank you for taking the time to write this review for us - it is very much appreciated.

It is great to hear that we have been recommended to you and also lived up to our reputation so far. We hope that your actual safari is just as enjoyable as the planning process and further exceeds your expectations. Have a wonderful time!

Many thanks again,

The Wilderness Team

5つ星のうち5の評価

We just booked a trip with Wilderness…

We just booked a trip with Wilderness Safaris and so far, the service has been excellent. Even when our first contact went on summer vacation, the next person picked up right where she left off and responded to all questions and concerns with experienced, first-rate advice and guidance. Emails, phone calls, and any changes were immediately answered, making us feel that the team here works well together, and has a deep appreciation and knowledge of the places they are sending their clients.

2021年8月23日
Wilderness ロゴ

Wilderness からの回答

Dear Teresa,

We really appreciate you taking the time to write this review for us - thank you!

It is great to hear that you have enjoyed working with the team to create your perfect safari and that you feel you have been well looked-after. We do pride ourselves on our in-depth knowledge of the places we send our clients to, so it's good to know that this has come across for you.

We hope your actual trip lives up to all your expectations and you have a wonderful time!

Many thanks again,

The Wilderness Team

5つ星のうち5の評価

Very supportive and flexible to…

Very supportive and flexible to accommodate the client‘s preferences

2021年8月18日
Wilderness ロゴ

Wilderness からの回答

Dear CM,

Thank you very much for taking the time to write this review for us.

It's great to hear that you have had a pleasant planning experience. It is central to our service that each trip is perfectly tailored to individual preferences, so I'm glad you feel we have been flexible enough for you. We hope your trip lives up to your expectations!

Many thanks again,

The Wilderness Team

5つ星のうち5の評価

Attentive To Client's Needs

The Wilderness Safaris team is very attentive throughout planning and decision-making, tailoring solutions to the client's exact needs. Also, very knowledgeable on current Covid considerations and safety overall - providing peace of mind during this ever-changing international travel landscape.

2021年6月23日
Wilderness ロゴ

Wilderness からの回答

Dear Nicole,

Thank you very much for your review... we really appreciate it.

A huge amount of work has gone into ensuring we can provide the latest advice and solutions for the complexities around travel at the moment so it is great to hear this comes across well. We are fortunate to have teams across Africa to ensure we can offer the very best support in this area.

We look forward to welcoming you back to Africa in a few months time.

Many thanks again,

The Wilderness Team

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