Willis & Gambier レビュヌ 

183
•
TrustScore 5段階評䟡の5

4.8

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5぀星のうち5の評䟡

We have just had the ivory collection bed frame and wardrobe delivered. Quality is amazing and wow do that look great in our bedroom. If you are considering upgrading please go and look at this... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Lovely experience all round. Ordered the Ettienne and a SleepSoul Heaven mattress and really happy. Easy to put together. Only downside is it meant that my wife gave me more jobs to do!

䌁業が回答したした

5぀星のうち4の評䟡

We love our new Willis and Gambler Toulon table chairs and sideboard they make our dining room so stylish and light. We would have given 5 stars for the furniture alone but it was let down by the del... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I bought two beautiful Willis & Gambier bedside cabinets and I’m absolutely thrilled with them. The quality of the wood is excellent, and the off white colour is just right , soft and elegant without... もっず芋る

䌁業が回答したした

䌁業情報

  1. 家具卞売業者

圓該䌁業による蚘述

Willis & Gambier’s bedroom and dining furniture collections are stylish and beautifully made. Designed with the needs and demands of 21st century life in mind, each collection has been carefully crafted capturing its own unique lifestyle. Encompassing classic, modern, revival and casual styles there is a collection to complement any home and setting.


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4.8

優良

TrustScore 5段階評䟡の5

183件のレビュヌ

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4.8

すべおのレビュヌ

(183)

過去12か月のレビュヌ数: 54ä»¶

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5぀星のうち1の評䟡

Poor quality

I also bought a cabinet, sideboard and table with 8 chairs.

The faux leather has peeled as reported by another customer on here. Hardly used but poor quality for the price paid. Not happy

2022幎10月7日
自発的なレビュヌ
Willis & Gambier ロゎ

Willis & Gambier からの回答

Hi Julie, thanks for getting in touch. We are really sorry to hear about this issue. Can you please advise when you purchased the items?

5぀星のうち5の評䟡

Elegant and classy

I wanted an elegant and classy bed so I went for a Camille and it's perfect! The bed is exactly as described and I love the matching furniture. Delivery was fast and the customer service has been 10/10.

2022幎8月3日
自発的なレビュヌ
Willis & Gambier ロゎ

Willis & Gambier からの回答

Thanks for your lovely review & 5 stars.

5぀星のうち1の評䟡

Peeling leather on dining chairs

I purchased some leather Willis & Gambier dining chairs in 2014. I was very pleased with them until a couple of years ago when the leather finish started peeling off. I would say that a third of the leather has peeled off the seat of one chair that is used regularly The chairs are kept in our dining room and only have normal use, ie used for meals. Some of the chairs have hardly been used and they are all showing the same signs.
I thought that I was purchasing leather chairs that would last for many years. I cannot tell you how disappointed I am with the wear.
I contacted Willis & Gambier via their website and have not heard back.

2022幎7月17日
自発的なレビュヌ
Willis & Gambier ロゎ

Willis & Gambier からの回答

Hello, thanks for getting in touch. We are really sorry to hear about this issue. Unfortunately Birlea Furniture purchased the Willis & Gambier brand rights back in 2019 but solely purchased the brand registration and logo. If you email customerservices@birlea.com directly a member of our team may be able to assist you further.

5぀星のうち1の評䟡

When you order a bed and it takes a


When you order a bed and it takes a month to turn up,we'll that's pretty poor service, certainly won't be recommending or using again.

2021幎12月22日
自発的なレビュヌ
Willis & Gambier ロゎ

Willis & Gambier からの回答

Hi Dave, thanks for getting in touch. We are sorry to hear this. As per our website we do state that delivery is between 4-6 weeks, this is due to the items being of high value and want to ensure that delivery if fulfilled by our own transport department to avoid any damages.

5぀星のうち4の評䟡

Headboard is excellent quality

Headboard is excellent quality and finishes off our bedroom. Star deducted due to delivery being longer than originally expected

2021幎12月1日
自発的なレビュヌ
Willis & Gambier ロゎ

Willis & Gambier からの回答

Thanks for your lovely review & 4 stars.

5぀星のうち5の評䟡

Amazing Quality Table

Arrived much earlier than expected and the table I ordered is an absolute beauty. Such good quality and will be a feature of my home for many years to come.

2021幎12月1日
自発的なレビュヌ
Willis & Gambier ロゎ

Willis & Gambier からの回答

Thanks for your lovely review & 5 stars.

5぀星のうち5の評䟡

Oak table

Quality table, excellent communication, fast delivery, highly reccomend.

2021幎11月29日
自発的なレビュヌ
Willis & Gambier ロゎ

Willis & Gambier からの回答

Thank for your lovely review & 5 stars.

5぀星のうち5の評䟡

Well made wardrobe

Well made wardrobe, quality materials and easy to assemble with all instructions and fixings and it was fast delivery, I would definitely recommend!

2021幎10月14日
自発的なレビュヌ
Willis & Gambier ロゎ

Willis & Gambier からの回答

Hi Lili, thanks for your great review & 5 stars.

5぀星のうち5の評䟡

Bought some of the Ivory range from


Bought some of the Ivory range from here for a spare bedroom and loved it that much I sometimes go sleep in there! Such a nice look and really pleased with the quality of it all, thankyou!

2021幎10月14日
自発的なレビュヌ
Willis & Gambier ロゎ

Willis & Gambier からの回答

Thanks for your great review & 5 stars.

5぀星のうち1の評䟡

Disappointing Customer Experience

I ordered a Hancock dressing table from the outlet store. The item was shown as in stock and they happily took my money. I received no further communication from the company despite an email chasing delivery. Three weeks later finally received an email from the delivery company saying they would deliver the following week. Next day I get an email saying my order had been cancelled. No explanation, so I had to phone up to see what was going on. Evidently the item was not in stock despite allowing me to purchase it. No goodwill gesture. No offer to honour the order even if I needed to wait for new stock. Bad way to treat your customers Willis and Gambier.

2021幎9月6日
自発的なレビュヌ
Willis & Gambier ロゎ

Willis & Gambier からの回答

Hello Gail, we're really sorry to hear about your bad experience. Unfortunately this Hancock range is a discontinued line. When your order was placed we had the item in stock and this was all reserved correctly. Upon our warehouse picking this item it appears that the item was not actually in stock (as we thought) or the item was damaged. We are really sorry for the inconvenience caused and will raise this matter internally so that this does not happy again. Apologies once more for the bad experience.

5぀星のうち5の評䟡

Delivery lads

Really pleased with the professional service from the two delivery lads very polite and cheerful.

2021幎8月20日
自発的なレビュヌ
Willis & Gambier ロゎ

Willis & Gambier からの回答

Thanks for your lovely review & 5 stars Brian.

5぀星のうち5の評䟡

Thoroughly recommend

Bought a small bedside chest from the Outlet. It is lovely quality and was a great price . I’m really pleased with my purchase - very stylish!

2021幎7月31日
Willis & Gambier ロゎ

Willis & Gambier からの回答

Thanks for your lovely review Jane.

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