Wilshire Wigs レビュー 

I ordered a hairpiece. They quickly withdrew money from my paypal account. They never answered my emails. I never got my order. This used to be a good company many years ago. Now I think they are thieves. They take your money and never deliver.

This has been a very frustrating experience. I ordered a wig topper two months ago. It took many emails and phone calls from me to find out what happened to this order. They are doing something illegal, allegedly, by taking orders through the computer and not sending the orders out. Well I finally wrote and said that my daughter was getting married and I promised to get wigs for her bridal party if they wanted me to. I finally heard from Wilshire Wigs who left a telephone message that this wig was in the mail. The following week I did receive it. It was awful and I returned it a couple days later. Once again, they have me going through my unanswered calls and emails to them. They never acknowledged receipt of my return and I'm out my money. I wish Southern California would get after these people This is a crime. They are stealing our money. I'm calling my bank to see if I can contest this order based on this lack of respect for hard working people who are basically honest. What a shame.

Should have read the reviews but I had dealt with them successfully in the past. They don’t answer the phone or respond to emails. I placed an order and received no info other than order received. Finally showed up 5 weeks later. I returned the wig according to all their requirements . Tracking shows they received the return on 5/13/24. Again no response trying to get my refund. Finally resolved through my credit card company. They used to be a good company!

My story is like all the others- WILSHIRE WIGS takes your money..doesn’t send your wig. Call the BBB…. DEMAND ACTION. this co. Is not accredited…it’s a total scam..FRAUD. THEY WILL BE TAKEN DOWN EVENTUALLY…DONT GIVE THEM YOUR MONEY

Returned a wig (too small) and received confirmation from USPS that it was delivered to their front desk on 2/21/2024. Sent several emails to follow up. Today is 4/22/2024. There has been no response and no refund has been made.

Just to let you know. I ordered wig 03122024, received wig 04122024. You will not get be able to talk to anyone with phone number provided and they will not respond to any email, but you will get your wig. If you can put up with no communication and willing to wait for wig this is the wig company for you. Knowing this, if this price beats any other company then I would consider ordering again. I really like the wig I ordered.

This company is impossible to deal with. I spent nearly $2000 and returned all of the sub-par wigs for a refund. Two months later, they have yet to issue the refund and won't return my calls. A terrible company. I don't know how they even stay in business.

Wilshire Wigs is a multi-faceted business that offers more than simply wigs. Even though I am dealing with hair loss, the helpful service and high-quality items that they offer have been essential to restoring my self-assurance.

They sent me the wrong wig and even though I returned it brand new in original packaging immediately, they will not refund my money. They ripped me off for almost $1,000.

I returned a wig within 2 days of receiving it in mid-January and I've not gotten a refund. I know it was delivered back to them and I sent a message asking for a refund, but no response. I have also left several VMs, but have not gotten any responses. I'm sorry I didn't read any of the reviews before making a purchase from them.

I sometimes utilise faux hair as a fun accessory as any other and when I saw a Belle Tress piece at such a wonderful price point I gave Wilshire a try. I must admit that some negative reviews had given me pause but my personal experience has been nothing short of excellent. After an initial mixup the staff at Wilshire responded immediately to send me a gorgeous replacement in record time! I have to say that 3 different reps responded to my newbie queries with cheerful, patient professionalism — and then followed up immediately. Kudos to this company indeed!

Do not give them your money! You will not get your wig. Sadly I have cancer, lost all of my hair from chemo and I haven't gotten the wig I ordered 2 months ago. They do not reply to emails and their phone goes straight to voicemail. They have never replied to any of my emails or voicemails.

I ordered a wig and never received it. My card was charged. I have made numerous phone calls and left messages since no one answers. My emails have also been unanswered. DO NOT ORDER FROM HERE! I wish I had checked them out first; live and learn. There are many other online sellers that are reputable and give great service. SCAM!!!!

Paid over $300 for a wig and a week later they tell me it would not be in stock for 3 more months and did I want a refund. I asked to cancel the order and refund my money. No refund comes in and every time I call if I'm lucky to actually get a person on the phone they look up the order and say it's still open so they promise the same thing again, that they will cancel and ask their accounting person to refund. Over a month now and no refund. I have been wearing wigs for over 20 years and this has never happened that the wig company will not promptly refund for an out of stock item.

I wish I had read reviews before placing an order. They don't answer the phone - you must leave a message. They do not reply to email enquiries. They are quick to charge your credit card but I wonder if I will ever receive the product. Am considering filing a complaint with the Federal Trade Commission. I question if this is a legitimate company.

Something happened to this company used to be good.
Placed order for an accessory and no email response.
multiple emails item still says processing I think they are out of business since the main store is closed. So now scamming people will call my credit card company and get a refund!! horrible!!!

Don't order from here. The prices seem great but its not a professional company that sends the orders out. Took my money and never sent order. Left lots of messages and emails and never got a response back.
Shame on them for scamming people. Especially at Christmas!

Never used this company before and NEVER will again. I ordered a wig that said IN STOCK and paid 35 dollars for 1-3 day shipping. It's been 5 days and still has not shipped. I tried calling and emailing and have gotten no response. Reported them to the BBB and my credit card company. This is absolutely horrible service. Do not use them!

I bought a wig from Wilshire wigs in April/2021. i did not get it washed and cut until June 2021. I realized then the hair texture is very rough and dry. I talked to Caroline from this business. she said she can not refund me but if i send it back she will send it back to the manufacturer. If they agree with my complaint they will send me a new one. If not they send the wig back to me. i sent to wig to Wilshire wigs on 6-26-2021. i did not hear from Wilshire wigs for a month. i called them on 7-26-21, talked to Caroline, she said she got the wig and sent it but did not hear from the manufacturer. she said she will call the manufacturer and call me tomorrow she never did, I kept calling many times. they never pick up the phone, there is always a recording. i left many voice messages. no one returned my calls. i left them many text messages on their website. No one respond to me. Two months have passed and i did not get my wig back. NEVER BUY FROM THIS BUSINESS, THEY ARE A SCAM. THEY KEEP YOUR MONEY AND DONT SEND MERCHANDISE.

Wilshire Wigs is a Scam!
The Worst Customer Service Ever!
I purchased a wig from Wilshire in December 2020. After calling numerous times and leaving messages, my wig finally arrived Unfortunately, the wig I received was the wrong color, looked like it had been worn, and was literally tossed in a box. I called for a refund and was told a label would be mailed to my address. It’s been 2 weeks, still no label.