Window Nation - Atlanta レビュー 

I like the installation and measurement people. However, the sales people were terrible. Never once did I speak to anyone on the phone, only emails. And several weeks after telling me that they could do something (replacing unique windows), they then later told me that they couldn't.

Very made well product. All the workers were professional and hard working, knew exactly what to do. Cleaned up everything. I'm so glad that I did my research and used Window Nation ( Atlanta).

Window Nation is not what they pay the BBB to say they are and grade them as. Fast talking, dishonest, overpriced telling me they build the patio doors specifically to my measurements which has caused uncentered lights and switches because either they lied or someone doesn’t know how to measure. They don’t have their own installers like they told me. The worst communication of any company I’ve worked with. Poor scheduling as they cancelled on me last minute multiple times because “they don’t have a crew” to work. Then they shouldn’t have scheduled the job. I’d already waited 2 months. I took off work twice because they were going to be here. They don’t stand by their word or their product, which I don’t believe for a minute they make especially to fit my needs. They offer financing but sell it off as soon as they say they finished the job so they don’t have to deal with no -payment. Workmanship warranty is a lie. They may come out months later when they can pick up next crew from Home Depot. But both times they came, 1/2 job and still waiting. I am completely disgusted by their practices. To end it all they whine and apologize to me that they had to clean house and didn’t have anyone to work. That is not my fault or my problem. But hey for my trouble they will give me $300.00 from a $13,000 job that was done poorly. A good company would not treat customers like that, they would accountability. There is so much more I could say But will save it for the local news. I will do everything I. My power to get the word out so other people hear the truth.

The work was done quickly, and the yard was keep clean.

Very professional and polite

The installation was flawless and cleaned up completely.

Now I’m waiting for service because my screen doesn’t close properly and the keys have been stuck in the patio door for all the world to see for over 2 weeks. I do not feel like a valued customer.
I still haven’t received a bill, or a call, like I was told I would, but I received several messages from different collection agencies to set up payment and give them all my personal baking info on line I won’t do that blindly. When I call the number I got from some lady, it’s a loop of options. Sorry, I’m old school and want to talk to a real live person, not AI. They will have to wait for payment until I receive an actual bill in the mail.

Good Afternoon,
I keep receiving emails and letters from Window nation on how much you all appreciate my business, and if I wasn't thrilled to please email or call Window nation so that you can make it right.
I have called , email, and it still is not correct. I have no screen, no response to my calls or email.

Good job with seal around window! Worked quickly!

This is in reference to your response of previous review. There was no miscommunication your sales rep Kyle Milholland straight out lied when asked if triple silver glass meant they were triple pane and he said yes. Anyone reading this do not trust this company. They will lie to you. They will take advantage of senior citizens and veterans. Very unscrupulous company.

One of the windows had a crack we had the whole house done. They came out and replaced it. They have good customer service and the technician is very professional and did a good job

The Crew arrived on time and started the installation soon after, the installation was completed on time, they were help full and answered any questions i had.
very pleased with the installation.

Screen door was installed, contract states "STORM DOOR " and the door is not flush finger size gap also it rained and water is standing between i side door

The guys did an excellent job on the installation of my windows and doors and the quality of the products I ordered is excellent. I’m very satisfied.

We replaced all windows in our house. I booked the consult at a booth at a fair.

Sales - our salesperson Alex was responsive to our needs while on-site. He provided the options to make sure we were happy with our decision, showing the lower cost options when the original price quoted gave me a little bit of pause, also giving options to split the job into smaller parts so we could reduce upfront costs. He put some slight pressure to secure pricing while on-site but was clear about the reason, being that if more inside sales people had to be involved in the sale, it reduced the efficiency of the company...which made sense. I didn't feel like it was any more pressure than any sales situation. Not everything I was told during the fair booth interaction was exactly accurate, but I don't feel like I was deceived.

After the initial meeting, we had some second thoughts about design choices, and he helped put the job on hold until we could visit the showroom about 2 weeks later to make sure we had the right decision to be happy with it. We ended up changing our order some and went with the highest quality windows with some adjusted design choices from the initial on-site quote. He was easy to work with and accommodating to make sure I was happy with my decisions.

Install - the install team was very professional and courteous. I have a lot of cats, which had to moved mid-job and they were good about leaving the first room untouched until another room could be finished and the cats could be moved. They wore shoe covers until covers were laid around the flooring and covered nearby furniture. They worked quickly, finishing in about 5 or 6 hours (17 windows) and walked through all the windows with me after to make sure they were all good. They cleaned up around all install areas (a couple small pieces of debris were missed during cleanup - but overall very good. Exceeded my expectations on cleanliness). The windows all looked great. After the walk through my toddler got his hands on some of the caulk, and I caught the guys right before they left. They came back in and fixed the caulk before leaving. Overall extremely good install team.

I'm very happy with the product - having the windows about a week now. I would recommend this company to a friend who was looking into new windows based on my interactions so far.

Great job window nation.

The workers were great. Very professional, pleasant and explained all that did, the function of the windows and doors.

I had your company to replaced a window in my kitchen...the window was placed on top of rotten wood. The look of the window and the fact that it was placed on rotten wood...then I was told I would have too get the window taken back out so that the wall can be fixed...which should have been done before the window was placed in. I then received a letter stating that if I wasn't THRILLED with the service you guys would make it right...I'm still waiting. The fact that the window looks like something a kid could have done...unhappy!!!

Window Nation did an outstanding job on our larger window replacement project. We had specialty arched windows that were replicated in a beautiful way. 22 windows removed and replaced in one day, each done perfectly and with precision. No mess left behind either. Dexter was our representative and from the very first meeting we knew we made the right choice. He was great and really knew his stuff! Thanks Window Nation, we are customers for life!

The entire process went very smooth. The customer service was excellent. I want to get siding and doors done through them when the time is right to do it.

Showed up on time, everyone knew exactly what to do. The workers were like a well oiled machine.