Really good choice, great pricing mechanism for multi buy. Super easy to order and lightning fast tracked delivery! Very pleased with Wizvape having found them as an online search and therefore some c... もっと見る
企業が回答しました
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If you order a black coloured vape expect to get what they have in stock. No email asking if a colour change is possible just send what ever they want. Buy at your own risk.
this company,s customer service is excellent. I ordered some vapes without ( stupidly ) checking if they were zero nicotine..i contacted WizVape and asked them if it wasnt too late and my ordered vape... もっと見る
企業が回答しました
Quick and straightforward transaction. Was a little wary at first, but these folks came through next day. Good price, why I checked em out, great experience too, why I'll come back next time.
企業情報
WizVape について
当該企業による記述
WizVape offers premium vaping products at competitive prices. Our extensive collection includes the latest vape kits from all the best brands, over 2000 e-liquids in every flavour imaginable, prefilled pod kits, and nic salts from leading brands. We regularly feature exclusive deals and discounts across our entire range. Browse our online store for cheap prices and plenty of deals. Fast UK delivery available on all orders.
Shop by Category
Vape Kits E-Liquids Nic Salts Prefilled Pod KitsShop by Deals
Delivery Information
Royal Mail 24 Hour Tracked
1-2 Working Days
Enjoy tracked delivery with same day dispatch available Monday to Friday for orders made before 4pm (excluding Bank Holidays). £2.99 or FREE for orders over £25.
DPD Next Day
1 Working Day
DPD tracked delivery service with a convenient 1-hour time window. We offer same-day dispatch for orders placed before 3pm from Monday to Friday, ensuring delivery from Monday to Friday, excluding Bank Holidays. Terms apply*
連絡先
10A Lockett St, M8 8EE, Manchester, 英国
- 07450981838
- info@wizvape.co.uk
- wizvape.co.uk
4.5
優良
1079件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 47％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant service and excellent choice
2026年6月10日
The products I received didn't work
The products I received didn't work. I had a few messages with VizVape but after several weeks I still have no refund and no replacements.
2026年4月30日
WizVape からの回答
Dear Marie,
We’re really sorry to hear about your experience and for the delay in resolving this for you. This is certainly not the level of service we aim to provide.
Please rest assured that we take this matter seriously. Kindly contact us again with your order details, and we will prioritise your case to arrange either a replacement or a full refund as soon as possible.
We sincerely apologise for the inconvenience caused and appreciate your patience.
Regards,
Kandi
Wizvape Customer Services Team
WizVape からの回答
Dear Christopher,
Thank you for your kind feedback. We’re delighted to hear that you were happy with our service once again. Your continued support means a lot to us.
Regards,
Kandi
Wizvape Customer Services Team
Good quality of product ,I find staff…
Good quality of product ,I find staff very helpful, delivery very quick ,definitely I will used that website and I will recommend to friends
2026年5月18日
WizVape からの回答
Dear Bryan,
Thank you for your wonderful feedback. We’re delighted to hear that you’re happy with the product quality, found our staff helpful, and were pleased with the quick delivery. Your recommendation truly means a lot to us.
We look forward to serving you again.
Regards,
Kandi
Wizvape Customer Services Team
Great service from start to finish
2026年6月1日
WizVape からの回答
Dear James,
Thank you for your kind feedback. We’re delighted to hear that you had a great experience with our service from start to finish. Your support is greatly appreciated.
Regards,
Kandi
Wizvape Customer Services Team
I haven’t received it yet
2026年5月31日
WizVape からの回答
Dear Milly,
We’re sorry to hear that you hadn’t received your order. We can confirm that your parcel was dispatched on time from our end; however, there was a delay with the courier which was unfortunately outside of our control.
I can see that the order has now been delivered. Apologies again for the inconvenience caused, and we appreciate your patience.
Regards,
Kandi
Wizvape Customer Services Team
Advertising stock they dont have
Placed order. No stock. Offered completely different product. Refunded two days later.
2026年5月28日
WizVape からの回答
Dear Tony,
Apologies for the inconvenience caused. We experienced a stock issue which led to the delay, and we understand the frustration caused by being offered an alternative product.
We can confirm that your order has now been fully refunded. We’re very sorry for the experience and appreciate your understanding.
Regards,
Kandi
Wizvape Customer Services Team
Easy website.Good offers.Next day…
Easy website.Good offers.Next day delivery.No mistakes.Highly recommended.Thank you WizVape!
2026年5月26日
WizVape からの回答
Dear Susan,
Thank you for your fantastic feedback. We’re delighted to hear that you found our website easy to use, enjoyed our offers, and received your order with next-day delivery and no issues. Your recommendation truly means a lot to us.
Thank you for choosing WizVape, we look forward to serving you again.
Regards,
Kandi
Wizvape Customer Services Team
WizVape からの回答
Dear Sharon,
Thank you for your continued support and kind feedback. We’re delighted to hear that everything was delivered within the promised timeframe once again. Your loyalty truly means a lot to us.
Regards,
Kandi
Wizvape Customer Services Team
Clear and easy to use website
Clear and easy to use website; very good prices and prompt delivery 👍
Email updates about order progress & delivery.
2026年5月25日
WizVape からの回答
Dear Michael,
Thank you for your wonderful feedback. We’re delighted to hear that you found our website clear and easy to use, and that you were happy with our prices, prompt delivery, and email updates throughout the process. Your support is greatly appreciated.
Regards,
Kandi
Wizvape Customer Services Team
WizVape からの回答
Dear Simon,
Thank you for your great feedback. We’re delighted to hear that you were happy with our prices and free delivery. Your support is greatly appreciated.
Regards,
Kandi
Wizvape Customer Services Team
Avoid...
Avoid.... purchased blaize no ice. Had to chase them after a week. Finally got through and told it was arriving by the end of the week.
Then out the blue the next day get a refund with no communication.
Very poor
2026年5月21日
自発的なレビュー
WizVape からの回答
Dear James,
We’re really sorry for the inconvenience you experienced. Unfortunately, we had a brief stock issue with the Blaize No Ice, and despite personally trying to source it, none of our suppliers had it available at the time.
As a result, a refund was issued to avoid any further delay, but we completely understand how frustrating it must have been.
We are expecting to restock this item next week. Please feel free to place an order again, and we will make sure it is processed promptly, along with some complimentary items as a gesture of goodwill.
Thank you for your understanding, and we truly hope to serve you better next time.
Regards,
Kandi
Wizvape Customer Services Team
After ordering my vapes
After ordering my vapes, I had a call from them stating one of the vapes was out of stock and I told her just to add one of the ones I ordered. Came today quick service. Thank you
2026年5月20日
WizVape からの回答
Dear Donna,
Thank you for your kind feedback. We’re glad we could quickly resolve the stock issue for you and that you were happy with the alternative and fast delivery. Your support is greatly appreciated.
Regards,
Kandi
Wizvape Customer Services Team
Excellent value for money
Excellent value for money, safe and secure with next day delivery.
2026年5月6日
WizVape からの回答
Dear John,
Thank you for your wonderful feedback. We’re delighted to hear that you found our service great value for money and felt safe and secure, along with enjoying our next-day delivery. Your support is greatly appreciated.
Regards,
Kandi
Wizvape Customer Services Team
WizVape からの回答
Dear Jill,
Thank you for your kind feedback. We’re delighted to hear that you found our service prompt and efficient. Your support is greatly appreciated.
Regards,
Kandi
Wizvape Customer Services Team
Good prompt service good product!👍
2026年5月6日
WizVape からの回答
Dear Stephen,
Thank you for your kind feedback. We’re delighted to hear that you were happy with our prompt service and product. Your support is greatly appreciated.
Regards,
Kandi
Wizvape Customer Services Team
Ordered a Zeus vape tank because my…
Ordered a Zeus vape tank because my existing tank is leaking, this company states that it will be sent out same or next day, 5 days later, still not been dispatched. I phoned today and was informed they are having some stock issues and many who I spoke to was going to speak to his colleagues and get back to me within 10 minutes, 2 hours later still waiting for either a phone call, what's app message or order to be shipped. Not happy
2026年5月7日
自発的なレビュー
WizVape からの回答
Dear Mandy,
Apologies for the inconvenience caused and thank you for your patience. We were actively trying to source the Zeus tank for your order; however, despite a supplier confirming delivery yesterday, the stock unfortunately did not arrive as promised.
As a result, we have now issued a full refund for your order. We were waiting for final confirmation from the supplier and only received this update late in the evening. We’re very sorry for the delay and the lack of follow-up, and we completely understand your frustration.
If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Regards,
Kandi
Wizvape Customer Services Team
Perfect sale as always
Perfect sale as always. Always purchase from wizvape. Best service and prices.
Highly recommend this seller thank you
2026年5月6日
WizVape からの回答
Dear Margo,
Thank you for your amazing feedback and continued loyalty. We’re delighted to hear that you always have a perfect experience with us and appreciate our service and pricing. Your recommendation truly means a lot to us.
Regards,
Kandi
Wizvape Customer Services Team
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