I have been using Wolfpack for about 2 years or so now and they've always been great to work with. Recently, I needed help creating some custom pieces for a client and the team was extremely helpful.... ãã£ãšèŠã
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If you're making a purchase from outside of Ontario the shipping charge is likely incorrect, which will mean you end up getting emailed and asked to pay more which is a bit frustrating, espeically as... ãã£ãšèŠã
The staff are great and the price of unprinted news paper for the aviary is much less than special ordering it from the avian supply store. Plus Wolfpack has the order ready much faster
Great customer service! I wasn't sure what dimensions I need for some packaging I was looking to purchase online. The team at Customer Care responded to my emailed questions promptly and helped me det... ãã£ãšèŠã
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Wolfpack is the expert in packaging solutions, and we believe that success comes from working together. We're here to run alongside our clients, supporting their growth no matter the pace. Our commitment to teamwork means that we're always striving to go further, together. At Wolfpack, we understand that our clients' packaging needs are unique. That's why we provide a comprehensive range of solutions, from standard packaging options like corrugated boxes, tape, and pallet wrap to eco-friendly alternatives. Our innovative approach means that we're continually seeking new and better ways to meet our clients' needs. Our team of experts works collaboratively with our clients, developing tailored solutions to support their business goals. We're committed to being a partner in their success, and we believe that working together is the key to achieving it. At Wolfpack, we choose to run as one, because we know that we're stronger together.
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402 Mulock Dr Unit 4, L3Y9B8, Newmarket, ã«ãã
- 905-836-2886
- customercare@wolfpack.ca
- wolfpack.ca
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Love the website
Love the website, love the customer service. Delivery on time and seamless.
Wolfpack in combination with TranqusyâŠ
Wolfpack in combination with Tranqusy is the worst. I cancelled an order the same day and within 5 minutes of placing my order, and was told it was already shipped. That was on March 29th. I still have not received the incorrect item and have no responses for either copany other than it is on the way.
The humans were great, the website, not so much
The support was great and the turnaround was really great! Fix the website and you'll get the fifth star!!!
Online ordering and prompt delivery
Shipping Cost Issues
If you're making a purchase from outside of Ontario the shipping charge is likely incorrect, which will mean you end up getting emailed and asked to pay more which is a bit frustrating, espeically as I've had it happen a couple of times now. Also had an error when trying to pay the extra shipping. I want to support a Canadian site but the website issues make that challenging.
They donât know what theyâre selling
They donât know what theyâre selling! Disappointing experience.
quick and easy to purchase and deliveryâŠ
quick and easy to purchase and delivery is always on time
Order was delivered wrong
Good pricing and good availability
Terrible Experience
Would absolutely not ever buy from Wolfpack again. Ordered just a simple package of envelopes. They end up sending me items I didn't order, and then refunded me for them once I sent them back for some reason - leading them to bill me again weeks later. Absolute amateur hour, all just to buy some envelopes. Can't even imagine if my order had been large!
Better prices, Poorer Quality, Poor Communication
I normally order from Uline but wanted to try another company in Ontario with better pricing and it was not worth it. The website lacks decent product descriptions, the product quality is subpar and the communication is abrupt and unfriendly.
good experience
Not ordering again from them
Used these company for years. Now when you order items , the online site says free shipping at checkout . You pay then they hold your order until you pay shipping Iâve spoke to them several times and they agree that there is free shipping on my order but then they turn around and say I owe them shipping fee to get my order
During this nonsense I found another seller that sells for almost 30% less
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