Offer chic, quality range of panels. Customer service is very helpful in dealing with queries too.
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レビュアーのコメントを見てみましょう
This is my second order after being impressed with the quality of the product first time around. The ordering experience was simple and straightforward and the products are received well package... もっと見る
Excellent customer service. Good telephone experience when I had questions before I ordered two 2400 x 600 white on white accoustic panels online. The order online was simple. Delivery arrived as prom... もっと見る
Ordered 3 black panels originally,thought I needed a 4th,got a call to make sure the 4th panel would colour match the exact same as earlier 3,I never thought about colour match. Turns out I never need... もっと見る
企業情報
当該企業による記述
Our elegant Acoustic Slat Wood Wall Panelling range is ideal for both residential and commercial settings, delivering a sleek, modern aesthetic with the added advantage of sound dampening. The panels offer a straightforward and effortless installation and are constructed from sustainable recycled materials, with free UK mainland delivery. Perfect for any interior space, the panels create a visually attractive wall covering and reduce sound reverberation.
連絡先
Bizspace business Park, B11 2AL, Tysley, 英国
- 01213878717
- hello@woodpanelco.co.uk
- woodpanelco.co.uk
4.6
優良
143件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The product ordered looked completely…
The product ordered looked completely different from that displayed on screen at the point of sale.
I appreciate they can send out samples however there should not be any real difference looking at Rustic Oak when you receive what can only be described as Pine....
I brought this up with the company and was told I would need to send back the panels at my own expense for a refund despite asking for a collection when I had placed a second order for a shade darker of panels.
Won't be ordering or using for future customer or DIY projects.
2023年6月7日
自発的なレビュー
Wood Panel Co からの回答
Hi Charlie,
Thank you for taking the time to leave us a review. We are sorry you have not been satisfied with the service you have received.
We would always advise ordering a sample before placing an order so that you feel confident with your choice. Our veneers are made from real wood so natural colour variations may occur. We accept returns if you change your mind but, as stated in our terms and conditions, we do not cover the cost of return shipping if you have decided you do not like the product.
We are more than happy to send out a new shade to you but we will need the original product returned to us first. Please contact us so we can discuss this further.
Kind regards,
Jodie
Fulfilled every promise
Brilliant service provided,quick delivery ,was impressed by how good the quality of the panels were, and exceeded our expectations both on quality and efficient service.
2023年7月9日
Wood Panel Co からの回答
Hi Susan,
Thank you so much for your five star review. We are thrilled to hear you were pleased with the service you received and that your expectations were exceeded.
If you'd like to share any photos or videos of your project then we would love to see our panels in your home! Please get in touch at hello@woodpanelco.co.uk
Kind regards,
Jodie
Beautiful wood panels
I ordered samples ready to do my project i absolutely love this the colour was perfect and the quality was amazing
2023年6月27日
Wood Panel Co からの回答
Hi Beverley,
Thank you so much for taking the time to leave us a five star review. We are pleased you are happy with the colour and quality of panels and we hope your project goes well.
Please do reach out to us for any help, tips or advice.
Kind regards,
Jodie
Damaged wood and because I had thrown…
Damaged wood and because I had thrown packaging away he refused to help . Owner says he packs deliveries and he remembers packing mine distinctly??? Really , it hasn’t been sprayed properly and he wasn’t helpful at all , so won’t be using them ever again .
2023年6月27日
Wood Panel Co からの回答
Hi Moya,
We are sorry to hear you were not happy with the service you received. Of course we will always replace a damaged panel however depending on the damage we occasionally ask for the item to be returned to us so we can look into it further. Please contact us as we would love to help resolve this for you.
Kind Regards,
Jodie
Great experienced
Great experience, ordered and come within a few days. Easy instructions to install, and the products are such premium quality I searched the market for black wall panelling and they was also the lowest price for black and by far better quality
2023年6月30日
自発的なレビュー
Wood Panel Co からの回答
Hi Carl,
Thank you for taking the time to leave us a five star review. We appreciate your feedback and it is great to hear that you were pleased with the quality, quick delivery and easy installation.
We hope your project went well! If you'd like to share any photos or videos then we would love to see them. Please contact us on hello@woodpanelco.co.uk or tag us on social media. \
Thank you once again,
Jodie
Impressed
Easy to order
Fast delivery
Very good quality for the price paid
Easy to install
Amazing results!
Definitely will order again
2023年4月20日
自発的なレビュー
Wood Panel Co からの回答
Hi Corina,
Thank you for your feedback! We appreciate your time and we are pleased you had a great experience with us. We hope your project went well and if you need any help, tips or advice then please reach out to us.
Thank you again,
Jodie
Walnut acoustic panels
Good quality products and quick delivery.
It’s perfected my dining room and highly complimented by every guest who visited us.
2023年6月8日
自発的なレビュー
Wood Panel Co からの回答
Hi Claurice,
Thank you for taking the time to leave us your feedback.
We are pleased you are getting a great response from your new walnut panels. If you'd like to share any photos or videos of your dining room then we would love to see them. Please contact us on hello@woodpanelco.co.uk
Kind regards,
Jodie
Wood Panel Co からの回答
Hi Stuart,
Thank you for leaving us your feedback! We are pleased you had a quick and easy experience with us and we hope your project went well.
If you need any more help, tips or advice then please reach out to us.
Kind regards,
Jodie
Five stars!!
2023年5月29日
Wood Panel Co からの回答
Hi Julio,
Thank you for taking the time to leave us your feedback! We are pleased you have had a great experience with us.
Kind regards,
Jodie
ABSOLUTELY EXCELLENT
Excellent customer service with expert advice. Fantastic product, easy to install and looks absolutely amazing. I couldn't recommend this company highly enough. They went the extra mile from start to finish.
2023年5月29日
Wood Panel Co からの回答
Hi Caroline,
Thank you for leaving us a five star review! We are thrilled that you had a great experience with us. Nothing makes us happier than receiving such a wonderful review and we appreciate the time you have taken to give us your feedback.
Kind regards,
Jodie
Wood Panel Co からの回答
Hi Matthew,
Thank you for taking the time to leave us a five star review! We appreciate your feedback and we are thrilled to hear you were happy with the service you received.
If you'd like to share any photos or videos of your project then we would love to see our panels in your home! You can contact us on hello@woodpanelco.co.uk
Thank you and kind regards,
Jodie
Fantastic
Fantastic, attentive customer service.
Delivery was made direct rather than through a courier due to us being local and we were contacted throughout to ensure we knew what was happening.
We are so pleased with the panels, they have upgraded our living space beyond our expectations.
Thank you!
2023年4月14日
Wood Panel Co からの回答
Thank you for taking the time to leave us a five star review. We appreciate your feedback and it is great to hear that you were pleased with the panels, the personal delivery and the attentive customer service.
We hope you are enjoying your new living space and if you'd like to share any photos then we would love to see them so please do get in touch!
Thank you once again,
Jodie
Fantastic quality
Fantastic quality, and excellent service. Panels have totally transformed our living room and were so easy to install
2023年5月8日
自発的なレビュー
Wood Panel Co からの回答
Hi Sophie,
Thank you for taking the time to leave us a five star review! We love getting feedback from our customers and its great to hear that you were pleased with the quality of our panels and the service you received.
We hope you're enjoying your newly transformed living room!
Thank you once again,
Jodie
Wood Panel Co からの回答
Hi Gary,
Thank you for tasking the time to leave us a five star review! We appreciate your feedback. If you need any more help, tips or advice then please contact us.
Kind Regards,
Jodie
Looks fab
Excellent, dispatched and delivered within 3 days. Product is good and of good quality. Looks amazing when put up and transforms the look of your room. Though, do note, when adjoining the panels together, the gap remains little bigger than the gaps between the slats. by a mm or 2mm. Having spoken to the manager, he advised that it has been brought to his attention and that his supplier/ manufacturer is in the process of getting this resolved. Not a problem for me, as I'll be using a led strip light between for those adjoining panels gaps, which will give sufficient room to allow for the LEDs to sit in between the gap. Overall, happy with my purchase!
2023年4月12日
Wood Panel Co からの回答
Hi Josh,
Thank you so much for taking the time to leave us a five star review. We are pleased you managed to discuss your concerns with Martin and are happy with the overall result of your purchase. We'd love to see your finished result! If you'd like to share any photos then please get in touch as we love to see our panels in your homes!
Kind regards, Jodie
hello@woodpanelco..co.uk
Great product
Great product, great service, very happy with the overall look and the acoustic effect of the panels.
2023年4月12日
Wood Panel Co からの回答
Hi James,
Thank you for taking the time to leave us some feedback! We are pleased you had a great experience with us!
We love to see our panels in our customers homes! If you'd like to share any photos with us then please contact us at hello@woodpanelco.co.uk. We would love to hear from you.
Many thanks once again,
Jodie
Excellent product
Best panels on
Market , not cheap , but you get what you pay for , used these on my media wall which has transformed it totally , highly recomended .
2023年4月12日
Wood Panel Co からの回答
Hi Craig,
Thank you for taking the time to leave us a five star review! We appreciate your feedback. We are pleased you are happy with your media wall and we would love to see it! If you'd like to share any photos then please contact us on hello@woodpanelco.co.uk. If you need any help, tips or advice then please get in touch!
Thank you once again,
Jodie
I had a couple of samples sent out and…
I had a couple of samples sent out and was pleased how quick we received them. Thinking of buying a couple of panels soon and hope they are delivered as quick.
We were very pleased with the quality.
2023年4月10日
Wood Panel Co からの回答
Hi Sharon,
Thank you for taking the time to leave us a review! We appreciate your feedback and we are pleased you were happy with the service you received.
We hope your project went well and you are pleased with the panels. If you have any photos you would like to share with us then we would love to see them! You can contact us on hello@woodpanelco.co.uk
Thank you once again, Jodie
Move over WoodVeneerHub.
Ordered on Thursday, arrived on Friday. Can’t thank Martin enough for his communication. Product packaged better than some rivals and overall better service!
2023年4月20日
自発的なレビュー
Wood Panel Co からの回答
Hi Lee,
Thank you for leaving us a five star review! We are pleased you were happy with the fast delivery, the quality of our packaging and the service you received from Martin!
We'd also like to thank you for sharing the photos of your project!
Thank you and kind regards, Jodie
Service above expectations
On this occasion I only purchased a sample,and spoke to your representative [Martin] who was most helpful, and product knowledgeable. When the sample arrived it was exactly as described resulting in me placing a full order today.
2023年4月16日
Wood Panel Co からの回答
Hi Ian,
Thank you for taking the time to leave us a review! We appreciate your feedback and we are pleased Martin was able to assist you.
We hope your project went well! If you would like to share any photos or videos that we could use on our website then we would love to see them! Please contact us at hello@woodpanelco.co.uk.
Thank you once again, Jodie
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