24/7 Fitness (UK) レビュー 

I think i have the same problem as many. Very rude responses to polite enquiries from my side. Upfront payment memberships are a scam. Would not consider the fact that due to the current pandemic people with conditions such as diabetes are advised not to risk going to gyms etc, however refuse to delay the return.
Do not fall for their scams. Avoid at all costs.

Terrible. Avoid. Avoid. I paid for a years membership upfront and only used 2 months of it before the pandemic hit ... with my health condition I’ve been told by the doctors to avoid to the gym due to Covid . they Won’t refund and we’re very rude and unreasonable when it came to it I’ve lost out on about 8 months worth ... which could make all the difference to me right now .... save yourselves the money and hassle and avoid this place ... inside is also dirty and staff are rude

Rip off...do not pay up front for memberships.
I paid upfront for a fixed term membership but 24/7 closed their Bromborough gym owing me 3 months membership. They refused and quoted an obscure term in their contract. Like many other people on Trustpilot I feel like I have been ripped off.

Paid for a Gym Membership Norwich 247 Fitness Wherry Rd Riverside and was told via email and in person that the remainder of the contract will be refunded. Nothing refunded since closure in 2019!

247 Fitness are playing dirty games at Norwich and other locations on closing and do not reply to emails.

Total Scammers!!!

Scammers. They closed the gym in Waterlooville and asked me to write them an email with the payment details of what I've pre-paid. Out of £120 for one year subscription, I used 4 months and the refund I got was a total of £11.
No phone numbers advertised, no email responses. Pure scammers!!!

Do not trust this company. They encouraged members to pay an annual fee then sold the gym in Wisbech. I was never given a refund and lost that money as the gym closed.
They have now taken £120 from my account??! For what? There is no 247 gym here they sold it?
Unbelievable behaviour with totally unauthorised transactions. Money stolen from my account.
I did not want to give any stars but could not.
DO NOT TRUST THESE THIEVES

Same as all other reviews. I paid for an annual membership in November, which was due for renewal in December. They didn’t even renew my membership then announced they were closing the gym in January. No sign of a refund. I paid £120 and didn’t get a single days use of it!

Same as everyone else here, paid for a year and got 6 months with no refund of the remaining amount. If they start spamming you with emails offering a cheap annual price, they're probably closing soon after.

Avoid

Paid 2 x £120 for waterlooville 2 memberships in October. Gym closed in Feb ( taken over by Pure).
Just received £12!!!!! refund. What an insult. Also advised not to follow up due to staffing issues.
Scam company. Avoid at all costs. They could do the same to you with very little notice.

Closed the local gym that I paid a year up front for, promised a refund and has not delivered.

Like so many firends, colleagues and ex gym members I have been waiting patiently for refund when Waterlooville closed. Infact im waiting for 2 as my wife has also been ripped off. No need to repeat what others have said. Just a scam, rip off organisation. Would not advise anyone to join. There are better more professional gyms out there.

Joined Waterlooville gym paid a years membership in August 19, the gym closed in January 20 and no refund has been issued, despite following their instructions to receive my refund, despite e mailing them another 3 times! Contacted head office to be told they only deal with monthly payments and if I want a refund I’ll have to seek advice from citizens advice!! Total joke and rip off!!

If you join 24/7Fitness you need to be prepared for them closing your gym, promising you a refund and your not receiving it. All our gym members in Waterlooville have been swindled.

There should have been some redress.

Total RIP OFF artists - this company and the directors need to be named and shamed - taking peoples hard earned cash for a service they then don't provide (BY CLOSING A GYM THAT WAS PRE-PAID FOR) someone needs to stop them trading so they are not able treat other loyal members in this way again ... if you have paid by credit card people then look at consumer rights section 75

They take money, close the gym and refuse refunds - Norwich 2019

I had no refunds when this closed despite emails from them saying end of February.
Nothing came and as everyone reads below no contact.
Now for the REFUND.
I paid via PayPal. I went through resolution center then escalate it.
I got FULL refund.
Anything over £100 is covered by your credit card company so contact them for refund. Explain you payed for a service which was not received due to closer.
I hope this helps everyone.

Absolutely outrageous! I was contacted by the Waterlooville team to renew my gym membership in October at £120 for the year, no mention of closure. Have been unsuccessful in being able to make contact with 24/7 Fitness to discuss when a refund is due. Be warned, DO NOT SIGN UP WITH THESE THIEVES!!

Waterlooville 24/7 was my home for YEARS. When I paid my annual membership I thought nothing of it, booped my card in the gym and carried on. The gym closed in December as was being bought out by Pure and we were all promised refunds, but, alas, it's nearly March and still no money received.
No response to emails, and everyone just seems to say 'it doesn't look like we're getting refunds' - REALLY?
It's appalling how the customers have been treated and this company shouldn't be allowed to get away with it.
Happy to club together with other members to go to Small Claims Court to pursue our refunds.

Bought annual membership on 25th August for £120. Gym closed on 10th Jan. No refund as promised. Uncontactable!

Absoutley Appauling Service ..AVOID AT ALL COSTS

****** This morning 25th Feb we recieved full refunds after complaining via paypal .... would totally recomend doing this asap to anyone that purchased year memberships ******