37games.com レビュー 8

Safeguarding issues are rife, sexual harrassment cases in abundance, racial slurs thrown about frequently, toxic community, and the Developers allow relentless Cyber Bullying to take place. I have emailed the Developers, they dont care, they ignore any and all attempts at contact, chargeback via my bank for any and all in app purchases I have made incoming. AVOID! AVOID! AVOID!

Ce sont des développeurs qui se basent sur du pay to wins...jeux très intéressant si vous avez la cb...en aucun cas je le recommande pour des joueurs soft...
Ils font aucun effort pour aider et évoluer sans payer...a fuir
Je joue sur puzzle et chaos...laissez tomber si vous étes sans dollars...une honte sur ce jeu
Fuyez 37 games

I am writing this review to warn potential customers about the business practices of this company. My experience with an in-app purchase in their game "MU: Dark Epoch" has been deeply concerning.

The Facts:

I purchased the "Angel Investment" offer for €17.99.
(Order Number: MUGLO260208203540641358)
A clear bug in the game's user interface made it technically impossible to activate the offer after payment.
I contacted customer support with detailed evidence. They confirmed my payment was successful.
Despite confirming they had my money, they refused to manually provide the product I paid for. Their justification was an absurd claim of "ensuring fairness," which is irrelevant when a company fails to deliver a paid product due to its own technical error.
Conclusion:
This company has effectively taken my money without delivering the advertised goods. Their customer support system seems designed to deflect responsibility and frustrate customers into giving up, rather than resolving legitimate issues.

This is not a matter of gameplay feedback; it is a fundamental failure of a paid transaction. Based on this experience, I strongly advise against spending any money on games from this publisher. If their system fails, you will likely lose your money and receive no meaningful support.

Hallo,
aus dem Spiel Puzzle Conquest und Puzzle Survival fehlen mir immernoch die Pocket Coins.
Aus Puzzle Conquest sind es jetzt 2.574 Pocket Coins und aus Puzzle Survival 906 Pocket Coins. Das macht jetzt 3.480 Pocket Coins, die insgesamt ausstehen.

Robert O'Neill

They have no support except ai that repeats the same no help stuff. They allow bullying and harassment and when you report it the ai says to block them and they will issue a warning how can you block the peoples actions. I want my money back i dont wish to support this behavior.

false advertising, scam

Złodzieje niechca oddać 6000 waluty . Tłumaczysz supportowi a oni nic nie rozumieją nie polecam tych złodzieji omijac

Der Support versucht einen hin zu halten und verlangt sogar Screenshots von E-Mails, die nicht gekommen sind. Mir fehlen 20000 Dias und diverse andere gute Spiel Belohnungen. Als Entschädigung habe ich ganze 200 Dias bekommen. Lachhaft. Nicht weiter zu empfehlen. Hab soviel Geld schon da rein gesteckt und die speisen einen mit 1 Euro ab und das, obwohl es nur um Bits and Bytes geht. . Nicht Empfehlenswert !!!