Been in a fight to get a refund for 2 months now. The company charged for an additional month on my account despite canceling weeks in advance. Company never responds to emails, and there seems to be... ãã£ãšèŠã
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As a listener and recent internship graduate, 7 Cups has brought such a meaningful impact to my life. I love the community, the mission, the solid but empathetic grip we are taught to have over each s... ãã£ãšèŠã
A great opportunity to get support without spending any money. I've tried many different sites, and 7 cups stuck with me. Since then, I became a listener, completed various trainings and tests... ãã£ãšèŠã
This is a wonderful platform for people to connect and share whatâs happening with them. The emotional support that is provided by listeners and verified listeners is tremendously helpful. I feel so f... ãã£ãšèŠã
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7 Cups offers a free and anonymous way to connect with trained listeners anytime, anywhere. Feeling overwhelmed, stressed, or just need someone to talk to? 7 Cups provides a safe, confidential, and easily accessible space to share what's on your mind. It's a great resource for everyday struggles and a helpful first step for anyone exploring mental wellness. The 24/7 availability and mobile-friendly platform make it easy to get support when you need it most.
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- www.7cups.com
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7cups stole my information
I am a licensed mental health therapist. 7cups stole my marketing material from advertising I paid for and made a profile for me as a provider on their site without permission to use my name or credentials. I requested to be removed from their website and they did not remove my profile after saying they would. This website is a scam.
Misleading and Deceptive Platform
Iâm a licensed therapist, and this platform is using my profile without permission, misleading users into thinking they can contact me through itâwhich they cannot. This is a deceptive and unethical practice. I strongly recommend avoiding this site.
Fraudulent Business Practices and Marketing
I'm a mental health professional. 7 Cups used publicly available information about me and hundreds of other therapists on their site without our consent. We are not affiliated with the platform in any way, nor do we receive any communication/referrals from them. This is a blatant attempt to use our information to fraudulently bolster their credibility, giving the impression that hundreds of therapists utilize and/or endorse their platform. We do not. Our information appears to have been scraped from publicly available - legitimate - sources and rewritten to avoid detection or revealing the source of the information. They have not yet publicly said where this information was obtained.
They seem to be minimally responsive to therapists asking for their data to be removed.
They appear to be operating in untrustworthy ways and I can only recommend avoiding them.
False advertising
Company used my profile to advertise without my permission. Have asked twice for them to remove it and they have not responded. I am not, nor have I ever been, connected with this company an any way. They are using my information as a bait and switch tactic to fool consumers. 7 Cups will respond to this review explaining that they use this info to provide referrals to therapists that they list. This is not at all true!!! I had a friend request to be connected to the person listed on the profile (me) and 7 cups said they would reach out to the therapist, but in the meantime told the consumer (my friend) how to use their services and provided a link to do so. I was never contacted by 7 cups stating that they had a referral for me. Do not believe their response to my review, as it is simply not true.
7cups harvests data from PsychologyâŠ
7cups harvests data from Psychology today and posts unauthorized bios of therapists, and then redirects potential clients to their own therapists. This is predatory, dangerous, misleading, and confusing. As a therapist whose information has been stolen, I insist that they cease and desist and will be reporting them.
Unauthorized use of my name on site
I'm a psychotherapist who is not affiliated with 7 cups and found my profile on their website. I have not authorized my information to be posted here. It appears that my professional information was lifted from other online platforms in order to attract clients. I have repeatedly asked that my information be taken down and it is still there. This does not appear to be a legitimate website and I would not use it to find a mental health professional.

7 Cups ããã®åç
Fraudulent - not to be trusted
Beware! 7 Cups scrapes information from the websites of unaffiliated therapists and posts it fraudulently on their website as if these therapists work for them. They are spreading misleading information to people who are just trying to find a therapist! If you're searching for a therapist, consider trustworthy sites like Psychology Today or Open Path Collective.

7 Cups ããã®åç
This business is unethical...stay away!!!!!
This business is stealing psychology today, profiles of actual clinicians around the country and posting it on their site as if we work for them or are associated with them in someway. This company is a scam do not sign up for their services and do not use their business. Several of us have asked for our information to be removed many times and our shot back with explanations that we can join their platform for $180. This company is unethical do not associate with this group.

7 Cups ããã®åç
Unethical company
I am a Licensed Clinical Social Worker in Maryland and discovered yesterday that I am listed on 7 Cups' website. I did not give permission for 7 Cups to use my name and information. This is a blatant way to attract people to their website by posting information gleaned from Psychology Today without my permission. (The write up they have about me is written in the third person, but is very close to what I wrote for my Psychology Today listing.) Listing licensed therapists (who have not given permission for their information to be used by 7 Cups) attracts people to their website, even though 7 Cups offers unlicensed âactive listenersâ with no training in providing psychotherapy to people who are clearly looking for licensed therapists. They are trying to attract therapists to join their network by asking them to pay monthly fees for the listing (once they learn about your listing and contact you to remove it), but this is clearly a bait and switch technique that does damage to everyone's reputation. It is duplicitous to post my information as if I am part of their network and say the client can âcontact me,â when, in fact, they don't pass on the clientâs message at all. (Yes, 7 Cups put a small disclaimer at the bottom, but many people are likely to not read it.) I know of someone who tried to contact me because of being on the 7 Cups website, but I was not contacted by them, even though the potential client wrote to me on that website. It was only because of their perseverence that I did not lose a potential client to 7 Cups' dishonest practice.
UPDATE TO REVIEW, 3/28/25:
In your reply (below) to my initial review, you state " If someone were to complete the contact form on your profile, we would forward their information to you for follow-up." THIS IS NOT TRUE. Someone DID complete the contact form for me and I have NOT received any information about it from you.

7 Cups ããã®åç
Unethical Scam
I am a psychotherapist licensed in NY and CT. Yesterday, I discovered that 7 Cups had scraped my profile for their website. I have never worked for 7 Cups, and I promptly requested that they remove my profile through their Customer Service Department. I received an email that they would respond to me within 48 hours and I am waiting.
I also sent an inquiry as a client about connecting with me, the provider, via 7 Cups, to which I received this email: "Thanks for using the 7 Cups directory! Weâve contacted the listed service provider you selected and will keep you updated. In the meantime, did you know that 7 Cups is the worldâs largest emotional support community, with millions of members and over 500,000 trained volunteer listeners? Whether youâre looking for someone to talk to or resources to support your well-being, weâre here for you," followed by a link to click on to choose other services within 7 Cups. 7 Cups never contacted me as a provider to alert me to this inquiry.
This reminds me of the bait and switch scheme, that CareDash ran several years ago, when people were directed to profiles of therapists who had not consented to be a part of CareDash, and when clients inquired about working with these therapists, they were directed to BetterHelp therapists instead.
Please beware of this unethical practice. You can read more about the lawsuit and settlement between 7 Cups and the state of California that highlights some of the dangers on Mashable. Search for 7-cups-tech-suite-california-deal.

7 Cups ããã®åç
Deceptive, misleading, exploitative
I am a licensed psychologist and have never consented to the use of my name or practice information by 7 Cups. Their website listing and exploiting the names and practices of licensed mental health therapists (who are not informed, have not given consent for this use and are NOT a part of 7 Cups) is extremely misleading and deceptive to people looking for mental health care. I have formally requested that 7 Cups cease the use of my name and practice.

7 Cups ããã®åç
Illegally using therapists identities to prop themselves up as a legit service.
I am a licensed therapist and 7 cups is using thousands of therapists identities without their permission on their website. This is illegal and needs to be recognized as such. Just use Psychology Today to find a reputable therapist in your area. Additionally, there are no such things as 'active listeners' and the training that this volunteers go through is not mentioned anywhere on the website.

7 Cups ããã®åç
What else are they doing without permission?
7cups has my information listed without my permission. I am a licensed therapist in IL. While they have a disclaimer at the bottom of the listing indicating I don't work for them, they do not indicate that the information was posted without my permission. Why would you trust your mental health to a dishonest site? What else are they doing without permission?
I have let 7 cups know I don't want to be listed on their profile! That was more than 48 hours ago. And my profile is still there. I had a client reach out to me from 7 cups site, but the client's email never got to me because they kept it. They claim on their website that I speak Italian, which I don't, again demostrating that they are just making stuff up. STAY AWAY FROM THEM!!!!

7 Cups ããã®åç
7 cups is creating profiles using theâŠ
7 cups is creating profiles using the names and credentials of licensed professionals without their permission, using these profiles to fish for clients. And then what they offer clients is âactive listeningâ from unlicensed people.

7 Cups ããã®åç
7Cups is a place to be.
7Cups is a place everyone should be because asides being a listener or being a member, you get to learn a lot from the training courses, get access to variety of resources. It's a warm place to be.

7 Cups ããã®åç
7Cups is an amazing community
7Cups is an amazing community! Itâs helped me connect to others who help me with lifeâs struggles. The culture of the organization is amazing. I am proud to be a part of 7Cups as both a member and a listener.
Misleading and Dishonest
Misleading and Dishonest. I am a therapist licensed in 2 states. I have never worked with/for 7 Cups, but they listed me on their website to lure customers. When someone asks to be connected to me, they don't do that--instead, they redirect to their own service. In my book, that's fraud.

7 Cups ããã®åç
Shady listing counselors
It has been brought to my attention this company is listing counselors that are NOT affiliated with this program when you search thier company and the name of the therapist. Very shady, I asked to have my information removed and it's still on there. This has happened to many other counselors.

7 Cups ããã®åç
7 cups is notorious for stealingâŠ
7 cups is notorious for stealing therapists' profiles from legitimate sites and putting them through AI to create false profiles. To be clear, this is illegal and fraudulent behavior that targets vulnerable people who are struggling with mental health challenges.

7 Cups ããã®åç
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Cups has totally changed my life it's very good place to be at ð
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