Bought a jacket through secret sales , arrived too big , so sent it back , beginning off feb, they received it next day , still waiting for refund , tried contacting through various platforms but no... もっと見る
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レビュアーのコメントを見てみましょう
Buy my sportwear regularly from A&A Sports for about 3 years now. Always easy site navigation, checkout and super fast delivery. Latest buy saw one of my items out of stock, so they replaced it wi... もっと見る
企業が回答しました
I can honestly say that A&A Sports give a great 'Customer Experience' with a brilliant selection of items at super prices! The items are delivered to your door in good time! Highly recommended suppl... もっと見る
Ordered my items without any issue and arrived two days later with regular updates. One of the items was incorrect on delivery. I spoke with them and they couldn’t apologise enough for the error. They... もっと見る
企業が回答しました
企業情報
A&A Sports について
当該企業による記述
A&A Sports has long been associated with Sports Clothing, Footwear, Sports Equipment & Accessories across a wide range of sports.
Starting from Humble beginnings on various markets across the North West, we have built up a large portfolio of brands and Sports that we cater for including Football, Rugby, Running, Exercise & Fitness, Swimming and many more sports including Tennis, Triathlon, Boxing, Weightlifting, Darts, Badminton & Baseball to name a few.
We have well over 25 years of experience and a bricks and mortar store on the outskirts of Manchester City Centre in Salford and we have a website that houses our full range of sports products, and we stock some of the biggest sports brands from all across the globe including adidas, Puma, Under Armour, Berghaus, Jack Wolfskin, Under Armour, Ronhill, Mizuno, Speedo, Zoggs, Polar, d3, ZONE3 & HUUB and always look to offer innovative and fashionable sports products at Low Prices.
Our stock is continuously growing and are always looking to stock new and innovative brands with technologies that keep on pushing the sports boundaries.
連絡先
4.3
優良
345件のレビュー
最近のレビュー依頼の記録はありません
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A&A Sports からの回答
I am sorry if there is a manufacturers fault with the order, I will contact you direct to resolve for a full refund or replacement.
Unfortunately the item was too small…
Unfortunately the item was too small which I had to return. I returned the item and received my refund within 3/4 days. Really impressive.
2024年1月12日
Purchased an elesse bum bag for…
Purchased an elesse bum bag for holidays. Good Quality great price ...Would use this site again.
2024年1月2日
Good quality and excellent delivery.
2024年1月2日
Dont buy from here unless you are 100% sure you wont need to return
Disappointed
Regrettably having to write a bad review as I think other customers should be aware. I recently purchased a sports bra from A&A and the size was not true to the measurements advertised so I had to return it. In order to return it and ensure I got my money back I had to pay for recorded delivery (the website makes it clear refunds would not be made unless it was recorded). Recording delivery is expensive but I did it as the item was useless to me. Then I asked for a refund and it was given to me less the delivery charge which is fairly large relative to the product. I asked why as I felt it was unfair and poor service relative to other companies who do free returns and then refund everything paid. I got a short curt response. All in all I would say go to a big online retailer unless you are 100% sure about what you are buying. The cost charged for getting it wrong way outweights the marginal gain you might see in the list price. Never again!
2023年12月11日
Wouldn't ever use this company again…
Wouldn't ever use this company again they refund you what they want and not the cost of what your sending back, and you have to pay the return postage costs
2024年1月3日
自発的なレビュー
A&A Sports からの回答
I am sorry to hear this, We always refund the amount the customer pays for the item.
Original postage costs will not be refunded as this is paid to the carrier (eg Royal Mail) to deliver the goods. Unfortunately we cannot offer free returns at present but this is stated on the returns page.
If you can contact us at customerservices@aa-sports.co.uk with your order number I can clarify the amount you paid for the items and the refund we have processed.
The Team
A&A Sports
Ordered 17 balls for childrens team…
Ordered 17 balls for childrens team great value and quality balls paid for standard delivery but arrived next day super service definitely use again
2023年12月12日
very good service through out
2023年12月4日
Really good service first time I’ve…
Really good service first time I’ve used you won’t be last delivery was very quick too
2023年12月8日
Not a great experience
Ordered a pair of footballs for for my Son's Christmas present and when opening to check the product, I found the boots with no tags on, no tissues surrounding or inside the boots and a birthday card address to someone named Alex. The box itself was a little battered and covered in tape. The boots appeared to be in good/new condition but I will know for sure on the 25th... Emailed on the 7th December with a few concerns relating to this and have yet to get a response. I did get two emails however asking to leave a trustpilot review, so I did. One positive is that the delivery time was impressive!
2023年12月4日
A&A Sports からの回答
I am sorry to hear this. I have checked and I have now located the message that had been blocked by our email filtering system which I must apologise for.
I will respond back to this email to resolve the issue.
The Team
A&A Sports
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