Customer service especially Juhi was so responsive. She answered all my questions and was very helpful. They are also kept me aware of any delays ahead of time and were always communicative. Delive... ãã£ãšèŠã
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I have always had good service from Aashni, helping me with timeline queries, and helping to fix issues that may crop up. They have always been diligent and helpful. Juhl in particular was very helpfu... ãã£ãšèŠã
Good Evening. I would like to thank Juhi and her team for the excellent service we received for our outfits. Asking for our measurements and making sure the correct sizing was in place and having rece... ãã£ãšèŠã
I bought (online) 5 outfits,3 of 5 arrived late. The final dress (Samant Chauhan SKU SAMFEB26D139622) was supposed to be custom made, the measurements were off, it was damaged on the sleeve, embroide... ãã£ãšèŠã
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Welcome to Aashni + Co a one stop destination for designer lehengas, anarkalis,kurtis,saris,jewellery,ear rings,necklaces,bracelets,manage tikkas,bags and juttis.
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125, Ledbury Road, W11 2AQ, London, è±åœ
- +91-8375036648
- customercare@aashniandco.com
- www.aashniandco.com
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Beautiful item very well presented andâŠ
Beautiful item very well presented and very fast delivery
Juhi was amazing!
Juhi was amazing!! They did a phenomenal job at getting my wedding dress there on time and in beautiful condition. Very appreciative! 11/10+ experience -- got a stunning Sabyasachi dress to me with only 6 weeks notice!
Received my order eventually afterâŠ
Received my order eventually after saying they have no record of my order and yet payment taken. When I decided to cancel then by miracle found my order. Dispatch immediately. However I was well please with m the outfit.
No updates for shipping
I placed the order but itâs been one week havenât heard anything from them that if my product is shipped or when itâs going to be shipped. Normally when. I order from other brands they send you email that you order is waiting or any updates. Not even sure if this was spam.
TOTALLY SATISFIEF! I just received my wonderful kurta
I just received my wonderful kurta. Exactly what I expected. Great quality. Thank you very much! Thank you Juhi! You have been very kind and cooperative. Iâm sure I will purchase other items from your shop.
Prompt and Reliable
I must commend Keyuri for her excellent customer service. She was prompt, efficient, and addressed all my queries without delay. She handled some order-related issues professionally.
She ensured my order was processed and shipped on time. Truly appreciate her effort!
Amazing fabric quality,well stitchedâŠ
Amazing fabric quality,well stitched perfect size and same as picture and fast delivery
My experience with Aashni & Co startedâŠ
My experience with Aashni & Co started off rocky due to a delay in delivery. It was not their fault, it was the vendor who caused the delay, and the dress was worth the wait. Customer service during the period was very helpful and responsive.
Cannot recommend Aashni & Co enough
Cannot recommend Aashni & Co enough! Such fabulous customer service provided from their care team. Kamlesh was so helpful and understanding and took care of completing my order urgently so that I receive it in good time for my cousins wedding. Their quality in ethnic wear is outstanding. Will definitely be purchasing more outfits from them in the future.
Aashni+Co
Aashni+Co - is my only one stop shop for all my Ethnic wear. Excellent customer service and great experience start to finish. I have had the pleasure of dealing with alot of great online staff, every efficient knowledgeable staff. All my outfits arrive on time, packaging is secure and product is always beautiful.
As an international buyer, it is important for me to trust that my order is personally taken care off and staff at Aashni+Co have always managed to wow me. Keyuri is great at customer care and provides honest feedback. Thank you team!!
Worth the price
Love their suits! Me and my mom have ordered some suits from the website and the material is amazing, and worth the price. Weâve not had a size issue either so it saves us from having to find a tailor to make adjustments. The website can be a little glitchy at times and the filters donât always work but otherwise Iâm a very happy customer :)
Always positive!
I have always loved buying on aashni and have been for about five years. The quality of clothes, the designs and styles are unmatched and they have something for everyone.
Keyuri has been amazing at providing support and ensuring the pieces came before eid whilst also making suggestions as she herself knows what i veer towards! Thank you to the entire team and thank you for including unique and sustainable designers.
Love the shirts I ordered well made andâŠ
Love the shirt I ordered well made and good fit ,have ordered a few more items and expect they will be the same quality differently a great company to deal with and delivery was in the time frame, thanks again.
Aashini has a good range of designersâŠ
Aashini has a good range of designers to choose from. Their customer service was very prompt, especially Kamlesh, in updating us on timelines for delivery. With online shopping it is very comforting to have a responsive customer service team on WhatsApp, making it easy for us to follow up on orders from the US.
Beautiful
Beautiful, high quality options. Juhi was a pleasure to work with and made sure our pieces arrived on time to our hotel in Mumbai. Couldnât recommend them more!
I had great experience shopping with AâŠ
I had great experience shopping with A +Co. My SA Keyuri been very helpful and promptly replied to my queries. I will definitely shop here again.
Nida
Pathetic
I sent them three emails and also tried connecting with on WhatsApp to know the status of my order. Itâs been 5-6 days and still no news. Worst experience
Appalling Customer Service and Complete Disregard for Consumer Rights
I am writing to share my extremely disappointing experience with Aashni and Coâs customer service team. After purchasing a ticket for their wedding show at Somerset House, I was met with a poorly organized event, where attendees were left waiting in freezing conditions, with no proper ticket checks or provisions for comfort. Despite purchasing a ticket beforehand, I was made to wait in the same line as those without tickets.
Instead of addressing my concerns, they initially offered store credit, which expired in 2019âsomething I never accepted as a resolution. Since then, their customer service has been dismissive and unhelpful, showing a complete disregard for consumer rights. In their response, Aashni and Co stated that they had already provided a resolution to my complaint back in 2018 and provided store credit with an expiry date of 2019. They further acknowledged the Consumer Protection Law in the UK, which allows customers to request a refund for up to 6 years from the time of purchase. However, they incorrectly claim that they have fulfilled their obligations by offering store credit, which was neither adequate nor accepted by me.
Instead of addressing my valid concerns, their responses have been defensive and evasive, with no willingness to fulfill their legal obligations. I will be escalating this matter to the relevant UK regulatory bodies.
It is clear that Aashni and Co lacks basic customer service skills and respect for their customersâ rights. I strongly advise others to think twice before making any purchases with Aashni and Co. Their lack of accountability and poor treatment of customers speaks volumes.
Happy Customer!
I ordered an item online for delivery to the UK. I was slightly nervous ordering such a high value item but I shouldn't have worried. Item arrived today and I am extremely happy with it!
Would definitely purchase from here again.
I ordered a stitched saree from LondonâŠ
I ordered a stitched saree from London and it was delivered on time and looked even better than the pictures! The customer service was fantastic throughout
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