Aberdein Considine - Newcastle レビュー 4

Poor communication. Emails left unanswered for weeks, even after chasing them up. Phone calls results in being transferred to relevant person if lucky enough to get through. Told to leave answer phone message- call not returned. Told they don't have documents which have proof of signing for. Then documents are found but with no result.still no further forward

I hope they spend on medication all the money they make out of my misery and abuse of their power.
I hope God puts them through the same suffering they put me through.
Bunch of inhumane so called humans abusing their position for which I am reporting them everywhere possible !
Bunch of arrogant money - only interested shameless bullies.
People like Aberdein Considine are the reason I believe COVID should happen very often to wipe off the earth those with zero morals,zero humanity,zero decency,zero of any values ,only money,money,dirty money,we love dirty money,give us any money.

Just so so frustrating ! You cant get through to speak to anyone, emails are never replied too and the phone system cuts you off after 30 mins of holding.
The main issue with ac and co is, i would guess they have thousands of cases and numerous staff so no one take ownership of your file. It falls between the cracks because its not anyone's job in particular to do. Our re mortgage took months and months, each time I called there was always something missing or something they're waiting for but no one chased anything. So every time you ring you have to explain whats been happening to each person who answers.

The worst customer service EVER and very poor communication. Never answer the phone, slow to respond to emails. AVOID