Adambikes レビュー 

79
TrustScore 5段階評価の3

3.2

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5つ星のうち2の評価

Die beiden Herren die vor Ort waren, sind sehr nett aber leider haben sie es nicht richtig hin bekommen meinen schlauch zu wechseln. Ich musste nachhelfen. Leider wurde meine Felge verbogen was seh... もっと見る

5つ星のうち1の評価

DO NOT BUY A BIKE FROM ADAMS BIKES THEY ARE BODGE UP AND THEY DO NOT CHECK THE BIKES OVER THEY USED CRAP 3D PRINTED PARTS!!!! MY SON'S BIKE LASTED ALL OF A COUPLE OF WEEKS BEFORE IT NEEDED A COMPLETE... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a very impressive experience with the South African gentleman, Jamie, that came to buy my grandsons' motorcycle from him. He didn't quarrel about price, he looked over the bike and gave a profes... もっと見る

5つ星のうち5の評価

I buy Motorbike from.Adambike. was birthday gift for my son al they time when he is ready to rid Bettry is empty he put on charge night time and morning Bike don't start he Try hard know he is angry h... もっと見る

企業情報

当該企業による記述

We are an independent motorcycle business based in North London, bringing you used bikes at the most affordable prices. We are constantly bringing in new stock of bikes every day, so if you miss out on one deal, don’t worry, we will have a better one coming in for you.


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3.2

まあまあ

TrustScore 5段階評価の3

79件のレビュー

5つ星
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3つ星
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ネガティブなレビューの 66%に回答しています

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3.2

すべてのレビュー

(79)

過去12か月のレビュー数: 19

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5つ星のうち1の評価

DO NOT BUY FROM THIS COMPANY GET A REFUND BACK ON REG FY59FLB

Where do I start, I purchased a Yamaha YZF reg plate Fy59flb. All seemed good until my son road the bike and then things started happening. Started to rattle at the top end phoned Adam Bikes to collect to fix and apparently they said that they sorted it and made a comment that they had done a re build on the engine, we then received the bike back and before my son went on the bike my husband for no reason decided to look at the wheels and had discovered that the rear wheel was completely loose to the point that the but was about to fall off which maybe add I have video evidence of we then called Adam bikes back to tell them this and they replied. We can give you a refund or keep the bike and give you £50 compensation so if my son had gone in that bike and my husband did not see this , it would if been a different story and would if been fatal. So my son's safety is only worth £50 what a bloody joke absolutely disgusting, disgraceful, and sound like rogue traders. This bike is not fit for road use and who ever has just put purchased this bike i suggest you get a refund immediately. This bike is not road safe and should be condemned, it has 3d panels which are not part of the bike.had missing bolts, bolts that's are not meant for the bike and also panels have been cable ties together and I do but believe for one second that they did a engine build on the bike, all they have done is bodged it, I Strongly SUGGEST THAT YOU GET YOUR MONEY BACK. AND THEY HAVE CHEEK TO VUT THE BIKE BACK FROM US FOR £1600 AND HAVE THE CHEEK TO PUT IT BACK UP FOR SALE AT £2100 I will be taking matters into my own hand and will be looking into this further. I suggest you read the reviews as this says it all.

2025年5月6日
自発的なレビュー
Adambikes ロゴ

Adambikes からの回答

Hi Zoe,

Thank you for your review.

We would like to clarify the full timeline of events to ensure accuracy for anyone reading this.

The Yamaha YZF-R125 (FY59FLB) was delivered on 13/04/2025. No issues were reported until 23/04/2025, at which point you advised the bike had cut out and would not start. As per our warranty process, we requested a video and immediately arranged collection for inspection and repair, which took place on 29/04/2025.

The motorcycle was repaired, tested, and confirmed ready on 03/05/2025, then redelivered on 06/05/2025. At the same time, we also provided £20 cash to cover the cost of a panel and exhaust baffle as agreed.

On 07/05/2025, you advised that you were still unhappy due to a loose spindle bolt which you claim could have been fatal if your son rode the bike however, he did in fact ride it for 211 miles after the bike being delivered. At this stage, rather than disputing the matter, we approved a full refund upon collection on 10/05/2025, despite the bike already having been repaired and returned.

Upon collection, it was made known to us that the motorcycle had been ridden for approximately 1,000 miles during your ownership. As a result, and in line with consumer law regarding usage, a £300 deduction was applied. This was discussed transparently and accepted by you at the time.

We strongly dispute the suggestion that your son’s safety was disregarded. At every stage, we responded promptly, collected the bike, repaired it, redelivered it, and ultimately agreed to a refund, even after significant usage.

This was a used motorcycle, and as clearly shown in the advert and walkaround, it did include aftermarket and 3D-printed panels, which were visible prior to purchase. The bike was not sold as new.

We fully understand your frustration, however the narrative presented in this review does not accurately reflect the documented events, communications, or resolutions provided.

We acted quickly, reasonably, and well beyond our legal obligations throughout.

Kind regards,
AdamBikes

5つ星のうち1の評価

DO NOT BUY A BIKE FROM ADAMS BIKES THEY…

DO NOT BUY A BIKE FROM ADAMS BIKES THEY ARE BODGE UP AND THEY DO NOT CHECK THE BIKES OVER THEY USED CRAP 3D PRINTED PARTS!!!! MY SON'S BIKE LASTED ALL OF A COUPLE OF WEEKS BEFORE IT NEEDED A COMPLETE RE BUILD AND WHEN WE GOT IT BACK THE REAR WHEEL WAS FINGER TIGHT THE NUT WAS LITERALLY ABOUT TO FALL OFF ALL THE PANELS WERE LOSE AND SO LOW ON OIL IT DIDN'T EVEN REASTER ON THE DIPSTICK KEEP WELL AWAY FROM THIS PLACE!!!!!!!!!! ITS A JOKE OF A PLACE

2025年5月13日
自発的なレビュー
Adambikes ロゴ

Adambikes からの回答

Hi Andy,

We would like to point out that this review relates to the same matter already addressed in our previous response to Zoe Knight.

The motorcycle referenced was a used bike, and the presence of aftermarket and 3D-printed panels was clearly visible in the advert and walkaround prior to purchase. These were not hidden or misrepresented.

When concerns were raised after delivery, the bike was collected by us, inspected, repaired, and returned. At no stage was the motorcycle released knowingly in an unsafe condition.

We strongly reject the suggestion that bikes are not checked, or that safety is disregarded.

Kind regards,
AdamBikes

5つ星のうち1の評価

so I brought ,my r1 from these guys…

so I brought ,my r1 from these guys around the 24th of Jan what an absolute joke hadn't even rid the bike 50 miles started chucking out black smoke tried to contact Adams bikes they said they would get back to me to no avail so i took the bike to reputable bike garage for a full check over of the bike list of issues incoming
.buggy electronics
.water pump fitted with sealant or grease
.water was put in coolant reservoir instead of coolant
.chain sprockets needed replacing
.fuel tank had one bolt holding it in all others missing
.fuel filter wasn't the correct one to big for the bike fuel tank was squashed on top of it preventing air flow
.fairings poor condition missing bolts
.nose cone misaligned
.exhaust required springs
.rear crow had excessive play
.number plate doesn't meet legal requirement
.rear brake excessive travel
.knob missing off operating switch
.tyres under legal limit
.nearly all bolts were incorrect size

tried talking to these guys but to no avail
purchase price £2400
work from a reputable garage £2039.62 I will, be taking this to trading standards as the bike was sold to me unroadworthy only received the bike back yesterday which also means the mot was invalid I expect to here from you asap Adams bikes

2025年1月24日
自発的なレビュー
Adambikes ロゴ

Adambikes からの回答

Hi Dylan,

Thank you for your review.

We would like to clarify several important points for accuracy.

The Yamaha R1 purchased on 25/01/2025 was clearly advertised and sold as a clearance motorcycle, which was reflected in the price. As stated in the advert and discussed at the time of purchase, no warranty was provided with this bike.

You personally carried out a full inspection prior to purchase and were happy to proceed on that basis. No concerns were raised at the time, and we received no contact from you following the sale before this review was posted.

All motorcycles are sold with a valid MOT at point of sale, issued by an independent MOT testing station. Any issues identified by a third-party garage after purchase do not automatically invalidate an MOT, nor do they confirm the condition of the bike at the time it was sold.

As this was a 25-year-old used performance motorcycle, sold as clearance and without warranty, ongoing maintenance and repairs form part of ownership and responsibility once the bike has left our premises.

We strongly dispute the suggestion that the bike was knowingly sold in an unroadworthy condition.

Kind regards,
AdamBikes

5つ星のうち1の評価

Any company that lies, is not to be trusted.

Bought a battery on eBay from this company with their same day dispatch service, on the day the item was due to be delivered (2 days after purchase) I received an order cancellation on eBay due to the item being "out of stock".

"Good morning,
Unfortunately we seem to have had a stock mis-count and this item is not available. I will cancel the order and issue you a refund.
Apologies for the inconvenience.
Many thanks,
AdamBikes".

10 minutes later, the advert with the "stock mis-count and this item is not available" item, has been relisted with 4 in stock.

I would imagine, instead of telling me they can't post to Northern Ireland, they have lied to get out of sending it - A simple explanation on the day/day after I bought the item with the truth would have been much better and allowed me to make other arrangements.

If a company lies about something so simple, they are not to be trusted.

2025年3月19日
自発的なレビュー
5つ星のうち5の評価

Understanding and Supportive Company

My brother purchased from this company with the assurance of a trusted friend.
They were fully understanding of his neurodiversity and treated him with respect in the process.
The bike was delivered free of charge and despite running into an issue with a part on the bike, the staff were fantastic in support myself (as I was travelling at the time) and my brother to resolve it. He was incredibly nervous that the thing he’d waited 7 years to get was not what he’d hoped for but the issue encountered was covered under their warranty within a week, and with support offered to me to support him best. It was picked up and dropped off without charge (we are not local) and the staff kept in contact with WhatsApp messages to take into account I was travelling.

Buying second hand can be a gamble but they gave a full history of this bike, we researched the history ourselves for MOT etc and they sorted the log book for him which arrived in a week. It’s by far a ‘new’ bike but for what it is, and the responsibility this bike will teach him after years of trying to turn a corner with his health is priceless. It won’t rise forever but it will get him to work and back- another milestone he’s recently achieved in a new career.

Whilst I appreciate some reviews here may not have had the same experience we did when running into issues, I found the team at Adam to be transparent and empathetic to my brother and the issues encountered. I’ve bought new cars from dealerships that have run into issues and just like Adam Bikes, the warranty took car of them.

My only piece of feedback as the lovely team know my history would be to offer. Few charged extended warranty period if customers sought piece of mind, such as £100 for 3 months or 500 miles. Could be useful.
But for us? They helped, they supported and most importantly cared when we needed some compassion. Resolution was fast.

Thanks all!

2025年2月1日
自発的なレビュー
5つ星のうち5の評価

Mrs Khan From Adambike solved my problem and she is going to refund me thanks Mrs khan

I buy Motorbike from.Adambike. was birthday gift for my son al they time when he is ready to rid Bettry is empty he put on charge night time and morning Bike don't start he Try hard know he is angry hesay mum Warranty is for 30 days now I have 2 weeks left and I can't ride Battry is too weak Ali is nice boy he say to me bring down and take new battry he want to send me delivery man fixing my problem but he want to charge £60 I don't no what to do ?I paid £2000 for they Motorbike....15th January after Talking with Mrs khan she is going to refund me thanks Mrs Khan really nice team and helpfull people if I decide to buy again I go to Adambike...

2025年1月15日
自発的なレビュー
5つ星のうち5の評価

Great service at Adam bikes

Great service at Adam bikes, recently purchased my 4th bike from them with no problems or issues with any of them, delivery service is very good and a fair priced, delivery driver jack was very helpful and friendly and kept me updated on route to me

2025年1月12日
自発的なレビュー
5つ星のうち5の評価

Great experience!

Bought a ktm from these guys. Service was great. Even managed to sort me out same day delivery. The bike i bought is flawless and very fairly priced. They even bought my old 125 off me. Very happy and will definitely be purchasing my next bike from them once i get my big bike license in the summer.

2024年12月20日
自発的なレビュー
5つ星のうち1の評価

Be careful when dealing with shop

Unfortunately ,I have had a very bad experience dealing with Adam Bikes.
At the end of August I went to the shop to see the bike I was interested in. Upon inspection (not ridding it as not covered by any insurance), I have recorded a quick video to present the bike for my wife and friends.

Upon the bike delivery, I pointed to Adam Bikes worker. The clutch is kind of collapsed, and lever does the short movement range. I've been advised to set it up as the clutch lever comes with an extra 6 set-up adjustments. Believing i was wrong, I accepted the bike as it was. As the bike was struggling to select the first gear, especially when cold and also the clutch start to slip above 7k rpm, I sent an email to Adam Bikes raising the issue. Received a reply saying one of the mechanics would contact me over the phone .

It was my mistake as I didn't chase it up, and nobody rang me for the next 2 months. As the shop isn't local to me and replacing clutch plates is a straightforward job, I ordered all parts required and decided to fix it myself. Whilst I was undoing the clutch cover, I found a few bolts were snapped, also instead of M5 bolts, some of them were M6 , one of them was M8!! Initially, I thought it was something I've missed during my inspection at the shop, but who checks the engine bolts? I managed to take the clutch cover off, which was fitted without the gasked just kind of black silicon, and I replaced the clutch plates .As suspected, 3 in 7 of them were broken!! . Next, I have noticed the bolt fixing the water pump housing to the clutch cover was too big and too long causing the blanking bit from inside of the clutch cover to break and probably sank in the engine oil. As I did quite a few miles on this bike terminating the 200-mile shop warranty, I started to believe the previous owner messed it up and found and removed the broken piece from the engine.

This was the point where I was fed up with it, so I contacted Adam Bikes again . Apart from 2 months, no contact appologies. I've been offered fixing the issues for the cost of all required parts and 50% of all-day labour costs. Fair play, I thought, initially accepting the offer, but... I remind myself I recorded the video when I went to see the bike for the first time. The video shows the right-hand side of the motorcycle and running engine where you can clearly see all clutch cover bolts apart from only 1 were in tact. I was shocked!!! As this was a proof to me all the mess including broken clutch cover piece sank somewhere in engine oil has been done recently at Adam Bike shop and the piece presumably is still there as this happened just recently.

Obviously I contacted Adam Bikes describing everything in email and providing all pictures and screenshots from video but all I heard they have no records there was any job done at clutch cover at their shop and again been given the same repair quotation.

Due to distance and total cost I decided to fix the bike locally so this will happen within the next few days I'm just praying to God my mechanic will find the broken piece somewhere in yhe oil pan bottom. I will update this comment once the job is done.

After no agreement with Adam Bikes has been made, I made them aware I will leave a very negative feedback, but it will be 100% true step by step story.

My advice is, please, please, please! Check everything twice before and after you purchase anything from this shop. Sales manager states "no job was recorded for the clutch cover at my bike" so it sounds like he didn't bothered to speak to the mechanic (I belive so) if they know anything about my problem. Going forward, whoever done all this mess on my bike still works there -presumably- means you as potential Adam Bikes next customer may face similar issues as long you make the same mistakes as I did. This feedback is written in good faith to save you a potential stress ,hassle, and money lost that has happened to me. Stay safe ,all the best ...
Andy

An update. I was really hesitating before i left such a negative feedback. I'm not that kind of person but after i read the all negative feedbacks left by other people just found not only myself being in such a unpleasant situation casued by Adam Bikes. If you could answer a very simple question, Are all those people myself included are not right? You told me "you have no records some job been done at clutch cover" so wether you belive im an idiot or alternatively your trust to , how you called, "technicians" is endless. To me, looking at your financial money saving perspective the answer is obvious..

To anser your reply. I'm not sure if you've noticed ,anything written above is not as you call it "disappointing feedback" it is a full story helping potential customer to make decision.100% true and I asked people to double check what they are buying as my experience prooves ppl cant trust you. Check other ppl feedbacks ab. you..

2024年12月6日
自発的なレビュー
Adambikes ロゴ

Adambikes からの回答

Hello Andy,

Thank you for your review.

You placed a deposit on a 2019 MT07 on 28/08/2024, and we delivered the bike to you on 02/09/2024. Following this, we received numerous general queries from you and responded to you in a timely manner on each occasion, and were more than happy to help post the sale. Since your final query requesting advice on past repairs that may have been done on the clutch, we did not receive any further correspondence from you until 24/11/2024 where you advised us that since you do not ‘beg for mercy’, you decided to do repairs on the clutch yourself (even though your previous emails did not inform us of an actual issue that you wanted our assistance on, but rather, just requesting advice). At this point, you physically repaired the clutch yourself without taking it to a mechanic. You informed us that in doing so, you found that incorrect bolt sizes have previously been fitted into the clutch cover and water pump housing. To this, we informed you that since the bike has passed our warranty (over 2 months have passed and the bike had been ridden for over 600 miles), we would not be able to complete the repairs under warranty, not to mention that functionality of a clutch is never covered under warranty as it is a ‘wear and tear’ item, and the fact that you had tampered with the bike which legally voids all warranties and allows for the possibility that the bolts had been damaged during your repair attempt. However, we were still happy to help by offering you a 50% discount on all labour fees to get correct bolts fitted. The repairs required, including your request of checking if any clutch pieces made their way into the oil sump would be a full day’s work, and we provided you with a significantly discounted fee to get this completed for you to which you were initially happy to proceed with, but then decided that you would carry out the work yourself.

From our end, we have dealt with your enquiry in the best way possible and as efficiently as possible. As explained to you, we had no records of carrying out any work on the clutch which was in full working order whilst the bike was in our showroom and as such, we had no valid reason to open it up. In addition, the screenshots of the video you took which you claim show that the bolts were different at the time of you viewing the bike, to the time the bike was delivered to you are not clear and definitely do not provide any evidence that this was the case, especially due to the fact that the pictures could have been taken after your clutch repair attempt which may have resulted in the damage.

We are disappointed that this review was the culmination of your experience with us, as it highlights dissatisfaction despite the continued support we provided you, and the multiple options for resolution we presented you with.

All the best,
AdamBikes

5つ星のうち5の評価

My experience with Patryk was 10/10 he…

My experience with Patryk was 10/10 he was very punctual on time and kept up with updates even though my bike wasn’t bought he gave me great tips and advice on what I need to do on bringing my bike upto scratch. He was also very polite and I would highly recommend his services

2024年12月1日
自発的なレビュー
5つ星のうち5の評価

Great company to deal with

Great company to deal with. My bike was the cheapest i found and the staff were super friednly and delivered my bike the very next day. I can't thank enough to the Adam's bike for making the purchase so effortless. highly reccomend

2024年10月11日
自発的なレビュー
5つ星のうち1の評価

No customer loyality.

After unanswered texts out of hours the night before, I phoned and spoke to a very helpful chap about a bike the next morning. All available so agreed to buy and was advised that I needed to email the team so they could take a deposit. Waited a few hours - nothing. Phoned to chase up and was told they had sold it to a walk in customer...... Absolutely shocked, angry and disgusted.

2024年7月27日
自発的なレビュー
Adambikes ロゴ

Adambikes からの回答

Hi Richard,

Thank you for your review.

Whilst we make every attempt to respond to customers across all our platforms, the summer period is of course the busier period, which means that some messages may go unanswered for a few hours. This is what happened in this situation as you messaged our out of hours number at 21:05 at night. You then phoned the next morning and our colleague Curtis spent over 10 minutes on the phone with you answering all the questions you had and informed you that you should send an email through so that we can proceed with taking a deposit to reserve the bike you were interested in. Please note that as you may appreciate, many customers plan on putting a deposit and inform us of their interest in doing this, but then do not end up actually placing the deposit due to change of circumstances or mind, therefore, we cannot simply reserve a bike for a customer based on them expressing interest in placing a deposit. At the same time Curtis was on the phone to you, we had a walk-in customer in the showroom who came to view bikes that morning, with no specific bike in mind. He unfortunately ended up deciding to purchase the same bike that you were interested in and since an email from you had not yet been received at this point, the purchase went through.

We later profusely apologised for any inconvenience this may have caused since you were dissatisfied, however, we believe we dealt with the matter as we should have and have, and always will, ensure that customer satisfaction is our utmost priority.

Kind regards,
AdamBikes

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