We ordered gift box sets, comprising of a branded box containing a branded pen, notebook, powerbank and mug. The service from Chloe was exceptional from start to finish and we were grateful for th... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We ordered branded pens and ducks from AdGiftsOnline to give away at an upcoming trade show, and we're really happy with both the product quality and level of service delivered. The team was real... もっと見る
Absolutely fantastic service. Sarah B and her team were so honest and really helpful in helping us make a decision about what branded products would suit our industry and how it would entice suitable... もっと見る
企業が回答しました
Always great working with AdGifts. Chloe is incredibly helpful and always willing to go above and beyond to deliver what we need for our customers. No complaints, highly recommend!
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
AdGiftsOnline is an award-winning specialist of promotional merchandise and corporate gifts. We have been providing bespoke merchandise for over 23 years.
連絡先
Hooters Hall Road, ST5 9QF, Newcastle under Lyme, 英国
- www.adgiftsonline.com
4.9
優良
261件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great company, products and services
Fast, reliable, efficient, professional service
2020年1月17日
自発的なレビュー
adgiftsonline からの回答
Hi Donna
Thanks for the great review!
Kind regards
Chloe
Great service
Great service! The product I needed was easy to order, a great price and was deliver to my office promptly.
2020年1月16日
自発的なレビュー
adgiftsonline からの回答
Lovely , thanks for the review!
Supplied & delivered our company wine for Christmas
Supplied & delivered our company branded wine to our customers at short notice over the Christmas period.
The wine originally quoted was out of stock so they upgraded to more expensive free of charge.
Chloe dealt with my order from point of sale to delivery of goods and kept me informed about my order at every stage.
Great customer service!
2020年1月15日
自発的なレビュー
adgiftsonline からの回答
HI Mandy
Thanks so much for the lovely review, hopefully work together again soon! :-)
Kind regards
Chloe
Excellent Service
Excellent Service and choice.Great communication and help from Chloe, Nothings to much trouble.. Highly Recommend.
2020年1月14日
自発的なレビュー
adgiftsonline からの回答
Hi Dave
Thanks for the lovely review! :-) Hopefully help you out with some merchandise soon,
Kind regards
Chloe
Ad pens
Good service got my pens with my design on them so a big thanks to adgifts
2019年12月21日
自発的なレビュー
adgiftsonline からの回答
Thank you Carl! Happy new year :-)
So easy to deal with..!
I needed some promotional items (pens, keyrings) for some seminars for my business. Alex and Steph were SO easy to deal with as regards my requirements, artwork and in particular order quantities. I would thoroughly recommend Adgiftsonline for anyone's promotional goods needs! 👍🙂
2019年12月13日
自発的なレビュー
adgiftsonline からの回答
Hi Martin
Thanks so much for the great review! I have passed your feedback onto Alex and Steph.
Kind regards
Chloe
Good customer service- Very bad courier service
I had 3 boxes of calendars due for delivery, only one tuned up on time, the second arrived on the 3rd, the third turned up on the 5th, half the box of items ordered was damaged so unable to even gift these to our clients.
2019年12月10日
自発的なレビュー
adgiftsonline からの回答
Hi Laura
Thank you for your review. I completely appreciate your comments, as a promotional merchandise supplier we are often at the mercy of our couriers on time-sensitive projects such as your advent calendars. We usually find DPD to be very reliable but in this case we were very much let down - as explained to you previously I experienced issues on these consignments that I have never seen before in my 8 years of working here. I really did do everything I could to try and get DPD to sort out and it is so frustrating when things fall at the last hurdle, but ultimately I understand your order is with us and the responsibility lands there.
With regards to the dates the first box was signed for Saturday 23rd November, the second on 27th November and the final box on Friday 29th November. I do understand this is less than ideal given that your order was for advent calendars but the dates you have written are incorrect and you had stated to me that you would still be OK to accept the goods if they arrived on the 29th. Your total order was for 145 and in your email you had advised that 17 were damaged so I am disappointed to now hear that in fact half of them were damaged. The advent calendars did leave our factory in a perfect state, unfortunately the damages were caused by a long journey as a result of DPD returning the goods to Germany. I had emailed you after you asked to escalate the issue, with the offer to speak to a Director or alternatively we try and come to some agreement on compensation between ourselves but I did not hear back.
With all of the above said I can see you have had 9 orders from me previously, all of which have gone smoothly so hopefully you can see that this is not our norm and give us another chance next year.
If you still wish to discuss this further then I am here to help. Many thanks again for your comments, we do take all feedback into account.
Kind regards
Chloe
Customer Services Manager
Excellent service
Excellent service.
The product we ordered was exactly what we were after. The product was finished to a high standard.
The production/delivery was also very quick after being told it would be two weeks which wasn't an issue they managed to turn it around withing 4 days.
Very happy with the service i received from start to finish.
Thank you Chloe we will defiantly be recommending you and buying your products again :)
2019年12月10日
自発的なレビュー
adgiftsonline からの回答
Hi Charlotte
Thank you so much for the lovely review. So glad that the product and service was what you were looking for! Look forward to hearing from you again in the future.
Kind regards
Chloe
Chloe was great to deal with and prompt…
Chloe was great to deal with and prompt with samples and quotes. Invoices sent out quickly that allowed the delivery of our bespoke water bottles in a time frame we were looking for and they delivered to 11 countries our order from Canada to New Zealand and all in between. Great service.Thanks Choe!!
2019年12月10日
自発的なレビュー
adgiftsonline からの回答
Hi Stephen
Thank you so much for the lovely comments! I'm glad you were happy with the service :-)
Kind regards
Chloe
adgiftsonline からの回答
Great thank you Giorgio! :-)
Fantastic experience as always
Fantastic experience as always! Wouldn't use anyone else - thanks again guys you make the whole experience so easy! Many thanks, Amie @ Central
2019年12月6日
自発的なレビュー
adgiftsonline からの回答
Hi Amie
Thanks so much for the lovely review. Have a great Awards Night!
Kind regards
Chloe
Personalised company tea bags
Highly recommend them. Responded quickly, artwork signed off, payment made and goods arrived within discussed time frame.
2019年12月5日
自発的なレビュー
adgiftsonline からの回答
Hi there,
Thank you for your review! Have a great Christmas & New Year
Chloe
adgiftsonline からの回答
Hi Sue
Thank you so much for your continued business! Have a lovely Christmas.
Kind regards
Chloe
Great service and speedy delivery
Great service and speedy delivery. Much appreciated.
2019年12月4日
自発的なレビュー
adgiftsonline からの回答
Thanks Lucy! Hope you're getting to enjoy one of the advent calendars? :-)
Chloe
They deliver - every single time!
Every time we require a promotional gifts, Ad Gifts Online deliver - every single time!
Chloe is brilliant, always getting back to any queries quickly and efficiently and delivery is within the specified turnaround time.
We wouldn't hesitate to recommend their services.
2019年12月3日
自発的なレビュー
adgiftsonline からの回答
Hi :-)
Thank you for your order and kind review!
Kind regards
Chloe
Alex Mackenzie was fantastic
Alex Mackenzie was fantastic, really helpful and collaborative when we were requesting help in our designs. great customer service skills.
2019年12月2日
自発的なレビュー
adgiftsonline からの回答
Hi Ben
So pleased that you are happy with our customer service and design service also! I have passed your comments on to Alex, she is delighted :-).
Kind regards
Chloe
Fantastic service
Fantastic service, quick, reliable and delivered everything they promised first time with no issues.
Will be ordering more items from them!!
2019年11月29日
自発的なレビュー
adgiftsonline からの回答
Hi Joel
Thank you for the great review! Look forward to working with you again.
Kind regards
Chloe
Efficient speedy and professional
Efficient speedy and professional, everything you need from a gift service.
2019年11月27日
自発的なレビュー
adgiftsonline からの回答
Hi Annabel
Thank you so much for your review :-)
Kind regards
Chloe
This is the 2nd year in a row we have…
This is the 2nd year in a row we have used adgiftsonline and we're really pleased with the service and the advent calendars.
2019年11月27日
自発的なレビュー
adgiftsonline からの回答
Hi Stephen
Thank you for the review, it's been great doing business with you again. Hopefully you saved an advent calendar for yourself?!
Kind regards
Chloe
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。