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5぀星のうち5の評䟡

Up till now, I bought obsolete parts via AERI two times. The parts were as described, and arrived within a week. There was an administrative problem caused by me (regarding a VAT number) but the empl... もっず芋る

5぀星のうち5の評䟡

Dear Mirko, Just wish your price is more competitive. Will have more business opportunities with AERI then. If you ever venture into distributorship, do let us know. Best regards & have a n... もっず芋る

5぀星のうち5の評䟡

AERI is the company we go to when we have a need for parts that are either obsolete or have a lead-time issue we can't wait on distribution for. AERI has processes in place to screen/rate their sourc... もっず芋る

䌁業情報

  1. 電気機噚卞売業
  2. 電子機噚店

圓該䌁業による蚘述

AERI specializes in locating hard to find, long lead time, and obsolete electronic components for immediate delivery. Our goal is to keep your production lines moving.


連絡先

4.9

優良

TrustScore 5段階評䟡の5

107件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

"on stock" doesnÂŽt mean on stock

Listed the desired parts in three different stocks. Asked for pricing - no answer for weeks. Sent kind reminder and received the standard answer, that others got here, too: we donÂŽt have a stock.... try digikey. Bad joke. I could also put any manufacturers complete catalogue online and write "on stock" and if anyone asks, I refuse when I donÂŽt like to work on it...

2020幎9月16日
自発的なレビュヌ
AERI ロゎ

AERI からの回答

Hello, We are sorry to hear about your experience. We are very clear on the website that the parts are not in stock , but "available from the AERI network". And if you scroll over that verbiage it explains that the parts are coming from one of our suppliers. It is extremely difficult to keep our database comprised of millions of parts and thousands of suppliers completely up to date. We strive to do our best, but it is never 100%. Please accept my apology for your poor experience.

5぀星のうち1の評䟡

Not every customer is welcome

I was looking for some old components impossible to find through usual distributors to repair some devices. I heard about this company and asked for a quote.
The answer I got ? We don't have stock (but they still list thousands of units available through their network for the parts I requested), we usually provide higher quantities to large manufacturers, try Digikey (which of course can't provide this, and that person should know it damn well !).

Interesting way to treat a customer.

UPDATE: Following EARI's reply I feel the need to precise a few things:
1°) There isn't any minimum order quantity stated on their website. Not at all.
2°) Funny enough, there are a few reviews here on Truspilot talking about small quantity orders which were fulfilled smoothly
3°) When digging a bit in those reviews, I see a few suspect points which let think a fair amount of them may have been written by the company itself.
- There is never anything truly negative in their content, even in the few that are "negative"
- Most of them are stated by people with a single review
- Most of them happened at a very fast rate in limited time periods

Readers will make their own opinion.

I'd also like to add this review has nothing to do with frustration like it is insinuated. But the experience I had with this company contrasts so much with the image they want to show, that I felt this needed to be known.

2017幎2月28日
自発的なレビュヌ
AERI ロゎ

AERI からの回答

We are so sorry that we cannot help you. We do not service repair houses for their small quantity orders because, as you stated and we are clear about on our website, we do not always have the parts in stock. If we have to purchase parts from one of our partners, pay for shipping to our facility, QC the product, etc., then we cannot offer a fair price and make any sort of profit. A $1 part would cost $200 to cover all of our logistical costs. We are truly sorry for causing you to feel frustrated with our company. We are just not a fit for your needs.

5぀星のうち5の評䟡

Customer minded with solid experience in sourcing obsolete parts

We have been relying on AERI in the UK on a few occasions when obsolete electronic parts were hampering our business continuation. Besides being extremely customer focused with a very high level of responsiveness, the service they deliver is outstanding, timely and to the point. Products delivered are well documented, scrutinized for counterfeit and shipped only when they pass their stringent QA procedures.
Without any reservations, I do recommend AERI when in dire need for obsoletes in the electronic manufacturing business.

2016幎8月30日
自発的なレビュヌ
5぀星のうち5の評䟡

Reliable, quick, and friendly

Up till now, I bought obsolete parts via AERI two times. The parts were as described, and arrived within a week. There was an administrative problem caused by me (regarding a VAT number) but the employee (I understand from the guidelines one should not tell names in reviews) at AERI, located in the U.K., who handled my orders solved the matter in a friendly, quick, and completely satisfactory way.
In the future, when looking for hard to find parts, AERI will be my first address, and I unrestrictedly recommend this company.

2016幎6月5日
自発的なレビュヌ
5぀星のうち4の評䟡

Alex Sapp Review

Alex has been a strong supporter of GIDEP as well as anti-counterfeiting efforts. The work that Alex and AERI are doing helps the entire Defense Aerospace community to report counterfeit items as well as strengthen procurement practices to minimize the opportunities to inadvertently buy counterfeits.

2016幎5月24日
自発的なレビュヌ
5぀星のうち5の評䟡

A+ for AERI

Very speedy service. When there are constraints, Shon is always available to work through a solution with you.

2016幎5月24日
自発的なレビュヌ

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