Air Supplies レビュー 

Awful phone manner , refused refund on parts they advised me would be appropriate for our airline system.
The guy flat out denied any involvement and starting saying how many prestige clubs he was part of and how he would never lie about anything.

All we wanted was a refund on parts that were wrong , which we were sending back at our cost ! no issues until his aggressive telephone manner started. I put the phone down in disgust.

DO NOT USE , we will not use again

Semi rotary pump was delivered rapidly and works well

Great customer service, delivery & cost

I needed a new compressor so did a google search and Air Supplies had quite a few products to choose from on google, I chose a larger unit than it was replacing and I am very pleased with it. Delivery was very quick.

great quick service, delivery on time well packaged

Had a problem out of the box, but AirSupplies/Bambi dealt with it quickly and without fuss. Great service.

Very good service, rang us to advise between two options.
Received on a next day delivery.

Disgusting customer service. The reviews say it all. Spoke to a man on the phone who was the most un-helpful rude and obnoxious clown I have had the dis pleasure of trying to deal with.
I wanted to buy some pipe and fittings etc to connect in to a pre existing system and ended up getting spoken to in a manner which is completely unacceptable because I hadn't bought a compressor that met with his approval.
How they are still in business is a mystery.
With an attitude like that, the best thing you can do with your 38 years experience is RETIRE it's obvious you have been doing it too long!!

If I could give no stars I would. I rang up to purchase compressor wheels from this place. The man said he had them and asked if I'd bought my compressor from him when I said no he asked where I had purchased it from then proceeded to have a go at me for buying a compressor for a cheaper price than his, he then decided he wouldn't sell me the wheels, told me that's the way the world works and put the phone down!!
Talk about taking sales personally!! Absolute nutter!!

However within minutes I rang a different company called J&J air systems and had spoken to a lovely fellow called Shelden who ordered the wheel kit for me straight from Bambi.

Air supplies may have knowledge but they seem to have a bit of a chip on their shoulder. SPEND YOUR MONEY ELSEWHERE

I have contacted this company many times about returning components I bought from them and as of date they still haven't sent me their 'returns' form and made up some rubbish about seeing if they can be returned and a restocking fee!!!
Don't use them!

Very rude and unhelpful. Did not even give me a chance to explain why I had contacted them. I do not understand how they are in business. Avoid at all costs.

Believe the bad reviews very rude and customer service terrible take your business elsewhere

I purchased an ABAC L30P Monte Carlo and accessories from these guys in April 2019. When it arrived I realised that the black box which houses the on/off switch (and conceals mains level wiring) was broken. I emailed Air Supplies about it immediately and they never responded. We gaffer taped it back together and got on with other things. I contact them about this February to try and resolve it. I hoped they would still honour the warranty, especially since I had contacted them about it when it first arrived. The person I spoke to said, "well, that'll be £45 + VAT, I don't know how we'll get this resolved". I asked "what about the warranty?", and the line went dead! I phoned back and after ringing for a minute it went to answerphone. I don't think customer service is on these guys' radar. Shop elsewhere.

We’re local so we pop into the shop and sometimes use the website. Best in the area for advice and support.

Great service. Nice to speak to someone who knows their stuff! Website is handy too.

Called yesterday and received great help from Gareth. I didn't know what I needed but he was very patient with me, even though I asked a lot of (possibly very annoying) questions! Will call back on Monday and place an order, but wanted to say thanks a lot for your time so far! Emma Moran

The experts. If you want sound advice they are the best. Gareth has been a great sounding board for our ideas and applications for a long time. Prices are very competitive too.

Used them for many years now. In the shop and online. Never any problems. Highly recommended.

Please do yourself a favour and buy elsewhere.
Possibly the *worst* customer experience I've ever received. I would give ZERO stars if Google allowed me.
My compressor developed a fault, it was collected and returned with a "no faults found" notice. It took me several phone calls where I was told I was mistaken (despite showing them the fault which I managed to film on my mobile). Eventually the compressor was collected to be inspected again but I didn't hear from anybody for THREE months. I then sent a letter asking for a refund and I finally received a cheque via post - no apologies, no nothing.
Horrible, horrible, horrible customer service. Please do not buy here. Lots of other places available.

Update: I have now received an email from AirSupply asking me to please stop publishing negative reviews about my shopping experience with them.

I had a lucky escape!

Saw an ABAC compressor I liked on their website, but having seen it for 25% less from an Italian importer I clicked on the AirSupplies "Price match" button and entered the details of the other offer.
Had no confirmation from the query. Waited a day, then emailed to check they'd received my request. Got an email from someone calling himself "George" simply saying "Sorry no, we didn't get that". This would have been the time for him to ask "so, what were the details of the offer that you wasted your time entering into our broken form?" but George wasn't interested.
I replied with the details of the offer but I've heard nothing back. It's been over a week.
I have no idea why or how they're still trading. Maybe it's a front for Russian pigeon fanciers.
I got a compressor from these nice people a thousand miles away in Tuscany. They kept me informed by email and they couriered the compressor across Europe to my door in less time than AirSupplies took to not answer my email. I did want to buy from a UK supplier to make any aftersales service easier but I reckon I'd have more chance of getting a response from the Italians.
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