AJMovers レビュー 

267
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

On short notice, AJ movers helped us get our upright piano from Paris to London. The teams were timely and professional on both ends. We wish we had used them for the full move, and plan to do so next... もっと見る

5つ星のうち5の評価

The two guys were very polite and presentable, they did not stop from the minute they arrived until they had finished loading. Delivery was much the same in reverse all items were placed exactly were... もっと見る

5つ星のうち5の評価

I'll always pay a little extra for quality and reliable service and these guys haven't let me down with the 2 jobs they've done for me so far, another move from London to Manchester, collected white g... もっと見る

5つ星のうち5の評価

AJ Movers moved us from London to Copenhagen. They were extremely professional, helped us with packing delicate items and were very communicative. They arrived at our house on time and at our new pl... もっと見る

企業情報

  1. 引越し・倉庫保管業

当該企業による記述

Professional house and piano movers !Completed 25000+ moves in 15 years! We done 1000s of moves to Swiss.Germany,Austria,Spain.France,Italy,Ireland. Piano movers,House relocations, Furniture movers.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

267件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(267)

過去12か月のレビュー数: 54

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5つ星のうち5の評価

These guys came up trumps

These guys came up trumps. We moved from France to UK and they handled everything. They collected when they said they would, delivered when they said they would and handled the customs formalities. What more could you ask for?

2022年10月10日
自発的なレビュー
5つ星のうち1の評価

Rogue movers

Found them through Shiply. Avoid at all cost, many items were damaged and they refused to claim insurance to pay. They are taking advantage of the lack of legal regulations in home removals as it would be a nightmare to get police involved.

2022年4月28日
自発的なレビュー
AJMovers ロゴ

AJMovers からの回答

Please confirm your job sheet number ? We cant find your name on the system.

5つ星のうち5の評価

very careful with our stuff

We moved the contents of our one-bed flat from the UK to the Netherlands. The guys who did the pick up and the delivery were extremely careful, quick, professional and gentle, and nothing was damaged at all. The communication from the central office was quick and precise, except for a misunderstanding about the time of pick-up (they postponed it by 5 hours due to a technical problem, but then arrived after just 1 hour). I was also not told in time that they expect the payment to be received in full before they start unloading, so I had to go and find a cash machine last minute. But they were patient and everything was sorted.

2022年9月25日
自発的なレビュー
5つ星のうち5の評価

Ajmovers made our move so much easier

Ajmovers made our move so much easier. The team was very professional and thoughtful of our needs. They packed everything carefully so not one single item was damaged. I would recommend them to anyone 100%. Thank you all for making our move run smoothly.

2022年7月29日
自発的なレビュー
5つ星のうち5の評価

Efficient, helpful and quick to respond

It couldn’t have been easier with White Glove Removals. They were quick to respond to my initial enquiry and once I had accepted the quote, Andy kept me updated.
The piano left the UK on Monday and was with us in France on Tuesday. The removal men were extremely careful with the piano.
I would definitely use this company again.

2022年7月21日
自発的なレビュー
5つ星のうち5の評価

Andy and his team have moved a couple…

Andy and his team have moved a couple of upright pianos for me in the last few months. On both occasions, the service has been quick, efficient and reasonably priced. Really good comms too. Many thanks!!

2022年7月14日
自発的なレビュー
5つ星のうち1の評価

EXTORTIONISTS. Absolutely atrocious NIGHTMARE experience from start to finish. Stay away, choose ANYONE but these guys.

I did my research on moving companies as it was VERY important for me to have a smooth experience moving from the UK to Spain. I have a 1-year-old baby, which makes everything exponentially more complicated, and I was willing to pay extra for a company that would go the extra mile to make things easy. Folks, this is NOT that company. Every step of the way, they messed up, and then they charged US for it.

Here's a timeline of our interactions:
1. I find these guys and hire them to come on 1 July.

2. My moving date shifts one day earlier to 30 June, and I communicate this to the movers via email. They confirm, and I have email record of this.

3. 30 June arrives. No one shows up.

4. No one answers any of the phone numbers I have for them. I find a customer service number in someone's "out-of-office" message (it isn't available ANYWHERE else). Customer service gets in touch with them and I finally hear back that they still think my move is tomorrow, 1 July.

5. I have to change my husband's flight so that he can stay to oversee the move, which costs £175. I ask the company to cover this; they immediately say no. I have to fly alone with my 1-year-old.

6. They send us an invoice for the move. They charge us an extra £500 + VAT for items that they say were not on the inventory -- which is fair enough, although unexpected. They also charge us for a "sofa," which is absurd since we don't own one. They took off this charge when we contested it, but I want to mention it here because it illustrates how absolutely incompetent they are.

6. Fast-forward a few days later to Spain. They want to charge us for having to wait a day until they can transfer the boxes to the new flat -- but they ALREADY charged us for this. I have to show them their own invoice to prove it. Again: incompetent.

7. They say they'll show up between 7-8am. My husband goes there to wait from 6am to be sure. No news from them during this time. At 9am he gets a call from them asking for the address (how do they not know this already?!). They don't show until 10am.

8. They want to park right in front of the flat, but it is illegal to park there. My husband explains this to them, and they call their boss. They then say either they park elsewhere and charge us £700 or they park in front and we have to pay any fines. They try parking in front and immediately all the neighbors start complaining, and then the police show up within 5 minutes and tell them to get out.

9. They hold our stuff hostage until we pay them £700 because they can't park illegally.

10. Some of our stuff broke (a glass frame, a 3D printed statue, our bbq grill cover) or was damaged (a custom-made wooden table, a wooden baby toy). We advise them of the damage while they're here in person, including have them take pictures of it. We also took our own photos. We send photos plus original receipts for the items to them via email since we paid for insurance, and we ask for it to be reimbursed. We're told that just to file an insurance claim costs £350 (?!?!) and that we likely won't be paid back more than 25% of the original cost of the items. They offer to pay us £100 "out-of-pocket" just to be done with it. We accept as at this point we're absolutely disgusted with the entire experience and just want it to be over.

The original bid they made for us and we accepted was £2000. We ended up paying £4776 due to them nickel-and-diming us (plus having to change a flight) because they KNEW we were stuck with them and had to get our stuff back. This is not to mention all our stuff that was irreparably broken and damaged.

THESE GUYS ARE EXTORTIONISTS. DO NOT TRUST THEM. I saw all the positive reviews and thought this looked like a legit company, but I was DEAD WRONG, and you will be too if you end up contracting this crappy excuse for a moving company.

2022年7月11日
自発的なレビュー
AJMovers ロゴ

AJMovers からの回答

Good Morning,

AjMovers are incredibly sorry that you have been left dissatisfied with the service provided.

Upon review we can see that the move has been marked as complete however we can only apologise that the Transport Provider advised that you would be charged extra.


We do apologise for any inconvenience this matter has caused.

Kind regards,
Andy.

5つ星のうち5の評価

Highly recommended

I had an excellent international service, good price, excellent communication, trouble free. Would definitely recommend and use again.

2022年5月16日
自発的なレビュー
5つ星のうち5の評価

Part load transport

Andy and his team moved some boxes for me overseas and provided an excellent service! The van arrived on time to collect everything, and kept me informed on where my boxes were while in transit.
Excellent service!
Couldn’t fault them!

2022年5月13日
自発的なレビュー
5つ星のうち5の評価

Excellent service! Highly recommended.

WhiteGloveMovers from Shiply platform delivered my piano across the UK and brought it upstairs too! All done with care.
Excellent communication and peace of mind!
Professional, quick and and reliable service. Highly recommended.
Thank you, Andy!

2022年4月30日
自発的なレビュー
5つ星のうち5の評価

Satisfied customer

I requested a quote to move a piano from Denmark to Belgium and eventually started working with AJ Movers. Everything went very smooth, communication was great and the piano was very well handled. I recommend them for sure!

2022年4月26日
自発的なレビュー
5つ星のうち5の評価

A fantastic service.

A fantastic service.
Polite, professional and punctual.
The team of x2 guys couldn't have been more helpful.
Extremely caring and understanding in all aspects of their service.
I will definitely be using and sharing their services again.

2022年4月25日
自発的なレビュー

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