I had a lot of choices to pick from, for a present for a special birthday for my only sister. I found something, I thought was nice, on her receiving it she said it was beautiful, and was very ha... もっと見る
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Had to wait a few weeks but it was well worth the wait, beautiful piece of jewellery.. Customer service was on point aswell, any questions I had were answered quickly.. Many thanks 😊
Excellent necklace with star .!! Wedding present ( I’m 70!!!).. my wife loved it .. Inquired about matching earrings on a Saturday night AND got an answer within an hour saying they could make them !!... もっと見る
企業が回答しました
fantastic! i ordered the incorrect length chain & their excellent CS team sent out the correct size without issue. fast delivery too! absolutely love my Diamond cross pendent...highly recommend... もっと見る
企業が回答しました
企業情報
当該企業による記述
Visit All Diamond for the largest selection of beautiful UK handcrafted diamond jewellery.
All Diamond LTD
当該企業による記述
- What Is All Diamond Jewellery?
- Jewellery is a dream made real. Jewellery is a gift that makes clear our plans for a lifetime. Jewellery enhances beauty. Jewellery transforms the most precious elements of nature and adds them to our bodies to last a lifetime and beyond. Everybody’s dreams are unique, but jewellery expresses those dreams in a visible form. All Diamond’s collection of unique jewellery makes dreams a reality for you and for those to whom you give the gift of our exquisite jewellery. All Diamond specialises in the special. Our designers and craftsmen work magic with the Earth’s oldest, most durable, most precious, metals and gemstones. All Diamond artists, jewellers and metalworkers transform cold stone into fiery diamond, cold metal into warm, precious gold. All done to make your dreams, your emotions, your beauty, into reality.
- Value That Won’t Be Beaten
- Although we’re based in London, our service and value are worldwide. When you buy jewellery from All Diamond, the delivery is free, secure and fast, wherever you live in the world. Because first impressions count, your purchase will be sent to you in our beautiful signature packaging. The delight with All Diamond jewellery begins before you even open the box!
A Lifetime Of Quality
Quality Is A Delight Forever
All Diamond guarantees its jewellery products for a lifetime. If our jewellery fails due to faulty manufacture or materials, then we will repair or replace it free of charge.
連絡先
107-111 Fleet Street, EC4A 2AB, London, 英国
- 02081910113
- help@alldiamond.co.uk
- www.alldiamond.co.uk
4.7
優良
1324件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service and a beautifully…
Excellent service and a beautifully made diamond ring.
2025年6月11日
All Diamond からの回答
Thank you for your wonderful feedback! We’re so pleased to hear you were happy with the service and that your diamond ring was beautifully made. Your support means a lot to us.
All Diamond Team
The diamond cross & chain are beautiful…
The diamond cross & chain are beautiful and of good quality. Recipient, will be delighted. Will definitely buy again.
2025年6月13日
All Diamond からの回答
Thank you for your lovely review! We're so glad to hear that you’re pleased with the diamond cross and chain, and we’re sure the recipient will love it. We truly appreciate your support and look forward to welcoming you back again.
All Diamond Team
We needed to return an item and was…
We needed to return an item and was done with no fuss and fully refunded.
2025年6月10日
All Diamond からの回答
Thank you for your feedback! We're glad to hear the return process was smooth and hassle-free. We always aim to make things as easy as possible for our customers. We appreciate your support and hope to assist you again in the future.
All Diamond Team
Beautiful necklace took a bit longer to arrive than i was promised
The necklace is stunning and as exactly as i had hoped. It is beautifully made and very elegant. It just took about 6 weeks to arrive, which was longer than i was told in the initial emails . They always responded to my communication and were very professional. Would recommend
2025年6月2日
All Diamond からの回答
Thank you for your kind review! We're so pleased to hear that you're happy with the necklace and that it met your expectations in both design and quality. We apologise for the delay in delivery and appreciate your patience throughout the process. While we always strive to meet expected deadlines, on rare occasions unforeseen issues outside of our control can cause slight delays.
It's great to know our team remained responsive and professional throughout. Thank you for your recommendation—we truly value your support.
All Diamond Team
On time delivery excellent packaging
On time delivery excellent packaging. Worth buying.
highly recommended 👍👍
2025年6月5日
All Diamond からの回答
Thank you for your great review! We’re delighted to hear your order arrived on time and that you were pleased with the packaging. It’s wonderful to know you feel it was worth the purchase—your recommendation means a lot to us!
All Diamond Team
Exceptional company
Bought my sister a tennis bracelet for her birthday, first class service from Albie, I would highly recommend this company, extremely good customer service and high end product
2025年4月25日
自発的なレビュー
All Diamond からの回答
Thank you so much for your wonderful feedback! We're delighted to hear that your sister loved the tennis bracelet and that Albie provided such excellent service. It’s always our goal to deliver both outstanding customer care and high-end jewellery. We truly appreciate your recommendation and look forward to welcoming you again!
All Diamond Team
Bespoke matching ring
Ordered a bespoke ring to match one already made by AllDiamonds.
After a lot of back and forth with AllDiamonds we ordered the ring but when it came it was not a great match although superbly made hence four stars.
From then on five stars!!
Spoke to AllDiamonds who did not quibble, had ring returned and then made a replacement. Brilliant this second time. Thanks
Shout out to Albie. Dealt with the chap before and he is faultless …..,,,polite, prompt, efficient and most importantly wants to please. Special Thankyou to him
2025年5月19日
自発的なレビュー
All Diamond からの回答
Thank you for your detailed and honest feedback! We’re so glad we could work with you to get the bespoke ring just right in the end. Your patience through the process means a lot, and we're thrilled that the final piece hit the mark. Albie will be especially pleased to hear your kind words. We are truly committed to making every customer’s experience exceptional. We appreciate the trust you placed in us and hope the ring brings many years of joy!
All Diamond Team
Engagement Ring
The ring I purchased was very nice she loved it but it didn’t arrive in time for the occasion I purchased it for, I wasn’t told at the time I purchased it it was out of stock and waited 5 weeks for it to be delivered
2025年5月23日
All Diamond からの回答
Thank you for your feedback. We're really pleased to hear that the ring was loved, but we're truly sorry it didn’t arrive in time for your special occasion. We understand how important timing is, and we apologise for the lack of communication regarding the stock status and delay. Your experience highlights an area we’re actively working to improve, and we appreciate you bringing it to our attention. If there’s anything we can do to make it up to you, please don’t hesitate to reach out.
All Diamond Team
Absolutely amazing company
Absolutely amazing company
Would definitely order from you again
2025年5月23日
All Diamond からの回答
Thank you so much! We're delighted to hear that and truly appreciate your support. We look forward to helping you again soon!
All Diamond Team
I haven't received my package yet
I haven't received my package yet. It was very important to receive on time to give as a birthday gift. I missed the birthday and I still don't have it. It's super delayed.
2025年5月22日
All Diamond からの回答
Thank you for your review. We're very sorry to hear about your experience and understand how upsetting it must have been to miss the birthday.
We’ve checked your order and can confirm that the parcel was dispatched on time and, according to FedEx tracking, was delivered as scheduled. As this was an international shipment, it was handled by FedEx, and you’ve mentioned that you believe the package may have been lost. In this case, we will need to open a claim with FedEx to investigate further.
While we absolutely sympathise with your situation and apologise on FedEx’s behalf, we do want to highlight that All Diamond fulfilled your order promptly and within the promised timeframe. For this reason, we believe the one-star rating may be unfairly directed at us. We kindly ask that such feedback regarding delivery performance be directed at FedEx rather than posted on our All Diamond Trustpilot reviews, as it does not reflect the service we provided.
We are here to help and will continue working with you to resolve this.
All Diamond Team
Supportive and helpful
Conversations with All Diamond during the order process were always clear and informative. I had an issue with the delivery of my ring, but All Diamond were supportive and helped resolve the issue.
2025年5月13日
自発的なレビュー
All Diamond からの回答
Thank you for your kind feedback. We're glad to hear that our communication was clear and helpful throughout your order. We're sorry for the delivery issue, but happy we could assist in resolving it. Your satisfaction means a lot to us!
All Diamond Team
The item brought was called “ it’s…
The item brought was called “ it’s beautiful I absolutely love it “ thank you
2025年5月23日
All Diamond からの回答
Thank you so much! We're so pleased to hear that your piece truly lives up to its name – we're glad you love it. Your kind words mean the world to us!
All Diamond Team
The item we purchased was not available…
The item we purchased was not available but it was re stocked and delivered after a three week delay.
2025年5月23日
All Diamond からの回答
Thank you for your patience and understanding. We're sorry for the initial delay, but we're glad the item was restocked and successfully delivered. We truly appreciate your support!
All Diamond Team
Superb customer service and beautiful…
Superb customer service and beautiful necklace - happy customer
2025年5月23日
All Diamond からの回答
Thank you for your lovely feedback! We're delighted to hear you're happy with both our service and your beautiful necklace.
All Diamond Team
Excellent service!
Excellent service!! The eternity band that I bought is amazing. The ring was delivered within two days of ordering and was beautifully packaged. I would definitely recommend using All Diamond!!
2025年5月28日
自発的なレビュー
All Diamond からの回答
Thank you so much for your lovely feedback! We're thrilled to hear that you’re delighted with your eternity band and that it arrived so promptly. It’s wonderful to know you appreciated the packaging and our service. Your recommendation truly means a lot to us. We hope you enjoy wearing your new ring for many years to come!
All Diamond Team
Just received diamond eternity ring…
Just received diamond eternity ring today , and what a lovely ring it is . Albie is a great chap to deal with , first class company, well recommended. Many thanks
Anthony
2025年5月24日
自発的なレビュー
All Diamond からの回答
Thank you so much for your kind words, Anthony. We’re so pleased to hear that you love your new eternity ring! It’s wonderful to know that Albie made the experience even more special – we’ll be sure to pass along your compliments. Your recommendation means the world to us.
All Diamond Team
Although the ring was not available…
Although the ring was not available straight away,I didn’t have to wait long for it to be available. Delivery was great,nicely packaged.Would definitely recommend and use again.
2025年5月16日
All Diamond からの回答
Thank you for your lovely review! We're glad to hear the short wait was worth it and that you were pleased with the delivery and packaging. We truly appreciate your recommendation and look forward to welcoming you back again in the future.
All Diamond Team
Excellent service
Excellent service! Great communication! Miriam was very kind and helpful! The product is really well made, beautifully packaged and presented! Couldn't be happier with it!
2025年5月16日
All Diamond からの回答
Thank you so much for your wonderful feedback! We’re delighted to hear you’re so happy with your purchase and that Miriam was able to assist you so kindly. It’s great to know you appreciated the quality, packaging and presentation. We truly value your support!
All Diamond Team
All Diamond からの回答
Thank you for your kind words! We're so pleased to hear you’re happy with the product and our communication throughout the delivery process. Your feedback means a lot to us.
All Diamond Team
Great service
2025年5月16日
All Diamond からの回答
Thank you! We're delighted you were pleased with the service.
All Diamond Team
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